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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Nina Joeckel

June 03, 2025

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Employee Rating

Mr. Schmidt knows what he’s talking about when you talk to him about cars. He’s always got an answer to my questions and if he can’t pull the knowledge off the top of his head. He’s always willing to look More

by Silver
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Jun 04, 2025

Grinwald Ford responded

Hi~ Thank you for taking the time to leave this wonderful review highlighting our Quick Lane Manager, Ralph Schmidt! We are thrilled you enjoy your experiences with Ralph. He is a wealth of knowledge and we are lucky to have him at Grinwald Ford! We appreciate your business! 😀

May 23, 2025

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Super friendly customer service. They took care of my cars recall and had a clean loaner truck waiting for us. More

by Cloontjer44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo

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Jun 02, 2025

Grinwald Ford responded

Hi Curtis~ Thank you so much for leaving us a 5 star review! Appreciate your business. Hope to see you again!😀

May 22, 2025

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Great place for service. Ver pleasant employees. Recommended anyone to take their vehicle here for service More

by Kbrowne_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Jun 02, 2025

Grinwald Ford responded

Hi Karen, Thank you so much for taking the time to leave us a review highlighting our service departments! Our staff of professionals work hard to give the best customer there is. We appreciate your business. See you again soon!

May 02, 2025

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Nino was very helpful. She kept me informed during every step of the repair process. I will also be bringing my personal vehicle in because of the great service I received More

by Derek.keller
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 07, 2025

Grinwald Ford responded

Hi Derek~ Thank you so much for taking the time to leave a review highlighting our Service Team! We are happy that Nina was on top of your service needs. The team works to provide the best customer service there is to offer. And we welcome you as a new customer! 😊

April 25, 2025

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Provided above and beyond service! Chelsea kept us well informed about our order even through the slight delays at the manufacturing level. More

by AL34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt

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Apr 28, 2025

Grinwald Ford responded

Good Afternoon! Congrats on your new vehicle! Our Sales Team works hard to provide the best communication possible. Thanks for your patience on your order out, as dates can change. We are so glad you enjoyed your experience with Grinwald Ford. Hope to see you again soon! 😀

April 20, 2025

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Employee Rating

Love the valet service! Detailing was excellent. Quality of service was wonderful. Vary convenient to work with. More

by mountain10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Apr 22, 2025

Grinwald Ford responded

Good Morning! Thank you so much for the great review, highlighting our Detail and Service Teams! And yes, we agree the pick up and delivery service is a great option for our customers...as well as a great timesaver! We appreciate your business and look forward to seeing you again. 😀

March 30, 2025

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Dealership is way easier to work with compared to one in oconomowoc. Will always go here. More

by trucking1011
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Workmanship
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Recommend Dealer
Yes
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Mar 31, 2025

Grinwald Ford responded

Good Morning~ Thank you for taking the time to leave a review, highlighting our Service Team! The Team works to offer the best customer service there is...Thank you for being our customer, we appreciate your business! 😀

March 29, 2025

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Great customer service and communication , very polite and professional always a great experience working with the team members at Grinwald More

by ronmallacoccio
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Rachel Smith

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Mar 31, 2025

Grinwald Ford responded

Hi Ron! Thank you for taking the time to leave a review highlighting our Service Team. The Team works together to be sure they give the best customer service possible. We appreciate your business! 😀

February 03, 2025

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Great family owned dealership. Excellent, friendly customer service all the way around! Good communication throughout the process. More

by tptrans1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Smith

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Feb 04, 2025

Grinwald Ford responded

Thank you for leaving us a 5 star review highlighting our service team. Hearing "excellent, friendly customer service" is the best we can hope for! Your recommendation means a lot to us. We appreciate your business and look forward to seeing you again!

January 30, 2025

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Employee Rating

Excellent Service, completed before promise time. All of the Grinwald staff is outstanding Great dealership More

by tapalm14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Jan 31, 2025

Grinwald Ford responded

Hi ~ Thank you for your 5 star review! We really appreciate the kind words. Thanks again, and look forward to seeing you again soon! 😊

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