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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel | Page 2

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Nina Joeckel

June 10, 2026

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Employee Rating

Always amazing service! From the initial call to make an appt to driving away in my serviced vehicle the service is outstanding! More

by burns.peggy
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 19, 2026

Grinwald Ford responded

Peggy, We are delighted to know that our team exceeded your expectations! You taking the time to leave us such a positive review means the world to us and we look forward to sharing your compliments with all of our team! ☺️ We look forward to seeing you again the next time your Escape needs anything!

June 09, 2026

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Employee Rating

Always a positive experience. Great communication! They complimented me on my hair and outfit, I felt great all day even though my AC was not working that day. More

by Sherienelson01
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 16, 2026

Grinwald Ford responded

Sherie, We are so thankful for you taking the time to write us this positive review! We are humbled by you choosing us to help service your Ford Edge when it was in need. Our team works hard to keep our customers happy, and we hope that your vehicle is cool and comfortable for you to enjoy the rest of summer in style. 😎

June 04, 2026

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Employee Rating

Excellent All right Nina was very polite to speak with and very informative when the work was completed. More

by T.GROSS56
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 16, 2026

Grinwald Ford responded

Thomas and Cathy, Thank you for taking the time to leave us a 5-STAR review! We appreciate you being such loyal customers, and we are thrilled to know that we continue to meet your expectations. We cannot wait to share your praise with Nina and the rest of the team. ☺️

June 01, 2026

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Employee Rating

Love Grinwald Best service we have found at any Ford dealer Nina is the best service advisor More

by randy94
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 16, 2026

Grinwald Ford responded

Randy, Thank you so much for taking the time to leave us this amazing 5-STAR review! We are delighted to hear that our team has exceeded your expectations! We can't wait to share these kind words with Nina and the rest of our team, and we look forward to being able to service you again! 😁

May 29, 2026

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Employee Rating

Car looked great after but price alittle high need to drop price to get repeat More

by LARZY7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Grinwald Ford responded

Thank you for taking the time to leave us a 5-Star rating! We are happy to hear that the vehicle looked great!

May 29, 2026

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Employee Rating

Friendly, consistent, helpful, fair I enjoy working with them. Everyone has been very pleasant to work with. More

by nathan70
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 16, 2026

Grinwald Ford responded

Nathan, Thank you so much for taking the time to sit down and give us such awesome feedback! Your 5-STAR review motivates us to keep pushing forward to give our customers nothing but the best! We hope that we may continue to be your preferred choice for service again in the future! 😊

May 20, 2026

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Employee Rating

I have been a customer for years and trust them They don't over sell repairs More

by TSTUEHLER
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Jun 08, 2026

Grinwald Ford responded

Thank you so much for your amazing 5 STAR review! 😁 We appreciate your loyalty and we are so grateful to have you as a long-time customer! Your feedback means so much to us, and we are happy to know that we continue to meet your expectations.

May 18, 2026

Dealership Rating
Employee Rating

Very happy. No problems. Very happy with service. Very happy with Nina Joeckel. She was clear and top of things and had good customer service. More

by Starkla63
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 28, 2026

Grinwald Ford responded

Thank you! We are delighted to know that our team exceeded your expectations and have earned a 5 STAR review from you! Your kind words mean the world to us, and we can't wait to share your compliments with Nina and the rest of our team! 😊 We look forward to being of service to you again next time!

May 18, 2026

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Employee Rating

Nina was awesome Service dept is awesome and will be back again Best experience ever More

by joeckelnina
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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May 28, 2026

Grinwald Ford responded

Thank you so much for the 5 STAR review! You taking the time to give us such positive feedback is appreciated and we look forward to seeing you again soon! ☺️

May 11, 2026

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Employee Rating

Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Lauri Kelleher , Angel Oquendo

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May 14, 2026

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

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