They were fast and completely filled out the Works sheet.
I am very impressed with the service. The workers were so friendly!
I am very impressed with the service. The workers were so friendly!
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by muppy13
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2026 -
Grinwald Ford responded
Thank you so much for taking the time to leave us this awesome 5-Star review! Our team is thrilled to hear that you had such a great experience, and we look forward to serving you again soon! ☺️
I have always been happy with how they have handled our
vehicles from parts to service.
vehicles from parts to service.
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by OBRIENINS
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Grinwald Ford responded
John and Jodi, Thank you for taking the time to leave us such a positive review! We look forward to sharing this will our team. We are happy that we were able to help fix the F150's concern, and we hope that you and your family have a great time camping this summer! 😎
Helpful and kind.
Gave us good information on our problem. Will continue to come for service.
Gave us good information on our problem. Will continue to come for service.
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by jansan1
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Grinwald Ford responded
Thank you! We appreciate your business and value your feedback. We are thrilled that we earned 5 Stars for the service that we were able to assist you with, and we look forward to seeing you again in the future! 😊
Grinwald Ford is the best around for service and customer
satisfaction. Nina made a special effort to help us with transportation to home when I took the car there and someone came and got me when it was do
satisfaction. Nina made a special effort to help us with transportation to home when I took the car there and someone came and got me when it was done. My husband isn’t well and I didn’t want to leave him alone.
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by ebrex93
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Grinwald Ford responded
Eileen, We can't thank you enough for your 5-Star review and for being such a loyal customer. We appreciate your continued trust in us and we are thankful that we were able to make your day go a little bit smoother. We hope that he is doing better and we look forward to being able to help out again in the future! ☺️
Always fast and efficient.
Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford.
Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford.
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by USMCPGR
Verified Customer
Verified Customer
Service Price Transparency
Jul 08, 2026 -
Grinwald Ford responded
We can't thank you enough for your wonderful review and for being such a loyal customer! Your continued trust in us means the world! We look forward to serving you for many future visits ahead! 😊
Amazing service and work
Communication was top notch,
highly recommend and will be returning. Great work
highly recommend and will be returning. Great work
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by krizolgabbz
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Grinwald Ford responded
Thank you so much for taking the time to leave us such a wonderful review! ☺️
We are thrilled that you are satisfied with our services. Your feedback is appreciated, and we hope to be of help to you again in the future!
Everyone at Grinwald has been friendly and helpful, and
they are knowledgable. Great customer service. I know I can trust them with my car.
they are knowledgable. Great customer service. I know I can trust them with my car.
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by ellengeiger
Verified Customer
Verified Customer
Service Price Transparency
Jun 22, 2026 -
Grinwald Ford responded
Ellen, Thank you so much for taking the time to leave us this review! It brings joy to all of our team to know that you have had repeated positive experiences when you visit us. ☺️ It is feedback like yours that gives us the motivation to continue growing and developing as a company! We look forward to helping you and your Escape next time, so don't be afraid to call!
Working with Grinwald Ford has been a good experience
with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related.
with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related.
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by btetz
Verified Customer
Verified Customer
Other Employees Tagged:
Nina Joeckel
Jun 22, 2026 -
Grinwald Ford responded
Thank you so much for taking the time to write this review! We are humbled by your support and we look forward to being your preferred choice! We are so glad that Nina was able to help solve the mystery on your truck and assist you in getting information for whatever it needs in the future! We look forward to seeing you at your next visit! 😊
Fully disclosed my cars issue and history.
They got back to me and agreed to do an independent diagnostic on my cars shift problem and codes
After dropping my car off the day before my appo
They got back to me and agreed to do an independent diagnostic on my cars shift problem and codes
After dropping my car off the day before my appointment and left it there for them. (and I shouldv of known as the service writter was dismissive and almost had to be convinced to take my keys and file) a day after my appointment, I received a message that the service manager was going to look at my car even tho the service appointment was pre arranged yo be with him...after four more days of waiting, I called to find out they did not look at my car, it is a "can of worms " and "obviously has prior workmanship issues" all of which I felt also, asked them to give me a fresh look at the shifting issue, and a quote to fix. In the end, after my car sat thete for 9 days, the result was Refused to Service my Car, diagnose my car, or even provide a quote. Im not impressed with this dealership.
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by Bob
Verified Customer
Verified Customer
Aug 03, 2026 -
Grinwald Ford responded
I am so sorry you were not satisfied with your experience here. After looking at your vehicle, we felt the best route to get your vehicle fixed was to take it back to the shop that did the previous work. We didn't want to charge you again for what you already paid for at another shop. I am sorry for the length of time it took to get you this information. Customer service is very important to us so your comments will be discussed. Thank you
Always amazing service!
From the initial call to make an appt to driving away in my serviced vehicle the service is outstanding!
From the initial call to make an appt to driving away in my serviced vehicle the service is outstanding!
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by burns.peggy
Verified Customer
Verified Customer
Other Employees Tagged:
Nina Joeckel
Jun 19, 2026 -
Grinwald Ford responded
Peggy, We are delighted to know that our team exceeded your expectations! You taking the time to leave us such a positive review means the world to us and we look forward to sharing your compliments with all of our team! ☺️ We look forward to seeing you again the next time your Escape needs anything!