Noah Greaney | Page 6

The professionalism and the human touch exuded by the individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you s individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you see on occasion at scheduled maintenance. This is a welcoming environment, and I'm never brushed off or made to feel silly for asking questions. More

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Overall it was a great experience. They were friendly and made the process simple and convenient. I would happily work with them again. They were friendly and made the process simple and convenient. I would happily work with them again. More

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Loved my salesperson Iris Harley! She was patient, answered all my questions, and steered me to a car that I love. Everyone I dealt with in the dealership was professional. She was patient, answered all my questions, and steered me to a car that I love. Everyone I dealt with in the dealership was professional. More

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This is my 6th lease from Volvo Cars Silver Spring. I keep coming back to this dealership because of the excellent service provided by the sales, finance and service staff. I have had the same sales I keep coming back to this dealership because of the excellent service provided by the sales, finance and service staff. I have had the same sales consultant (Iris Harley) assist in all my leases and she has been outstanding in providing me the best experience possible. She is dedicated, helpful, professional and a delight to work with and I would wholeheartedly recommend her to anyone in the market for a Volvo. The GM (Noah Greany), the Sales manager and the entire team are great to work with and provide a great buying experience. I highly recommend this team of professionals and this dealership. More

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The team at Silver Spring Volvo went above and beyond to make our car buying experience seamless. They were very responsive to all of our questions and took the time to walk us through all the ins and outs make our car buying experience seamless. They were very responsive to all of our questions and took the time to walk us through all the ins and outs of our vehicle. We would highly recommend this dealership to anyone looking to purchase a Volvo. More

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I bought a VOLVO XC60 from this dealership, and the salesman told me (during the test drive) that it had adaptive cruise control, but that was not the case. This dealership has failed to meet even s salesman told me (during the test drive) that it had adaptive cruise control, but that was not the case. This dealership has failed to meet even substandard requirements for a decent business. Because English is my second language, sales manager Mr. Eddie Reyes on the first day, has been insulting me by repeating the words like “confusion”, “misunderstanding” instead of taking responsibility when there is certainly no confusion about monthly payments. I see it as discrimination toward me. Obviously, they lied to me to sell their car, and I see they abused my trust in Volvo. Unfortunately, the dealership responses so far have shown that the seller is not willing to accept the reality and what does not matter to him is consumer satisfaction. More

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Jacob was attentive, prompt and most importantly honest in all of our dealings. I highly recommend Jacob and Volvo of Silver Spring! in all of our dealings. I highly recommend Jacob and Volvo of Silver Spring! More

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Hello, I had an excellent experience with leasing my second Volvo. Ms. Harley was not only enthusiastic, but also efficient and patient with my questions. I also want to thank several other staff memb second Volvo. Ms. Harley was not only enthusiastic, but also efficient and patient with my questions. I also want to thank several other staff members. My service advisor, Jose Espejo. He was the first person I was greeted by at the dealership as I brought in a 2020 Volvo XC40 for service. He invited me to speak with Noah Greaney, General Manager, about trading in my XC40. I was also introduced to Eddie Reyes, Sales Manager, and Wyman Chow, Finance Director. After my test drive with the 2022 XC60 with Iris Harley, Noah Greaney worked out the details of my ;ease exchange. Everything went smoothly. My expectations were exceeded with the new car and lease arrangements. By late afternoon I was driving away with my new car. I was very pleased with the experience of Iris Harley, Wyman Chow, Eddie Reyes, Noah Greaney and Jose Espejo. (This will be my seventh leased vehicle since 2003.) It was a great feeling to be appreciated and so well assisted. I highly recommend this dealership whether you are looking for a new or pre-owned vehicle. Their service department employees go the extra mile as well. More

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Communication 100%Response to email txt WowEasy to work Communication 100% Response to email txt Wow Easy to work 👍 Amazing sales great people👏 Thank you for easy transaction Communication 100% Response to email txt Wow Easy to work 👍 Amazing sales great people👏 Thank you for easy transaction More

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Always fantastic service. They really make sure you are satisfied. Very friendly. Top notch. Customers always comment on what a great dealership it is. satisfied. Very friendly. Top notch. Customers always comment on what a great dealership it is. More

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