Noah Greaney | Page 7

Accommodate Service at sort notice and Mr Jose Espejo did took care of Key replacement and arrange for 30k miles service. Offered to purchase next few services at discounted rate took care of Key replacement and arrange for 30k miles service. Offered to purchase next few services at discounted rate More

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Jose Espejo is terrific. I’m sure that he has many clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred serv clients, but he manages to remember my name and make me feel that I have his undivided attention, when I come in for service. He is my preferred service advisor for a good reason More

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We had a great experience with Blair. He was patient and helpful throughout the entire process. We had preordered a car to be delivered Nov/Dec but really needed a car earlier bc I’m about to give birth any helpful throughout the entire process. We had preordered a car to be delivered Nov/Dec but really needed a car earlier bc I’m about to give birth any day now. We had a very specific color combo and packages that we wanted. And I really wanted the inscription expression bc of the walnut wood inlays. Blair texted us last Monday to let us know a R-design had come in with everything we wanted, but the R-design trim level. He did not pressure us at all but just wanted us to know it was available. We went and test drove the car and fell in love with it and purchased it that evening. Blair was supposed to be off much earlier that day but stayed with me helping me set up my profile until around 9:30. The level of customer service was beyond what we expected. Great experience all around! More

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An excellent experience through and through! Peter Larson was extremely helpful and responsive to text and emailed questions. He clearly knows Volvo well. He had answers to all my questions and got Larson was extremely helpful and responsive to text and emailed questions. He clearly knows Volvo well. He had answers to all my questions and got them for me when he was uncertain. I look forward to working with him again in the future. I have returned to Volvo after 14 years in an Audi. So happy with the switch! More

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Thank you Jebbie and everyone at the dealership for making our purchase extremely streamlined and simple. We appreciate the excellent customer service and the delivery of our vehicle to our home, as we making our purchase extremely streamlined and simple. We appreciate the excellent customer service and the delivery of our vehicle to our home, as well as the tutorial on how everything works. More

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I had a terrific experience with Volvo Silver Spring. The team was really great. I would recommend it to others. We will be repeat customers. The team was really great. I would recommend it to others. We will be repeat customers. More

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Both Steve and Peter helped me decide which Volvo was best for me, walked me through learning all the new technology, and followed up to ensure I was comfortable in my new XC40. best for me, walked me through learning all the new technology, and followed up to ensure I was comfortable in my new XC40. More

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If you go to this dealership ask for Iris Harley from the start! She is absolutely amazing and I cannot say enough about her. If it were not for her my rating would be much different. My husband and I went k start! She is absolutely amazing and I cannot say enough about her. If it were not for her my rating would be much different. My husband and I went knowing exactly what car we wanted, test drove, and said we were ready to purchase. We were told to give them a minute and someone would be with us. Hours went by and no one even checked on us nor gave us an update. Being that I was 7 months pregnant I was ready to leave and get my car from someone else. We went to tell them we were leaving and they told us to give them 5 more minutes. That’s when Iris noticed us. She came over an profusely apologized and explained what was going on to make things take so long, she spoke to us, explained different packages for the car, walked us through the features of our car, set up our Volvo app, and did everything she could to ensure that once we were finally taken back to sign papers we could drive off the lot. That branch is extremely lucky to have such an amazing sales consultant who truly cares about her customers and does what and all she can to make people happy. More

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Super helpful Volvo dealership. Our initial communication and information exchange was done long distance. Mabel Matos made our V90 buying experience so easy. Thank you ! and information exchange was done long distance. Mabel Matos made our V90 buying experience so easy. Thank you ! More

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I had a great experience at Silver Spring Volvo for my XC40, highly recommend my salesperson Blair Signora, he was professional, responsive, and patient during my car searching and purchasing process. The XC40, highly recommend my salesperson Blair Signora, he was professional, responsive, and patient during my car searching and purchasing process. They have great teamwork ensure a smooth and stress-free transition More

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