Noah Matson
Noah Matson at Russ Darrow Metro Mazda

Noah Matson

Finance Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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3.8
31 Reviews
3.8

31 Reviews

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31 Reviews of Noah Matson

September 28, 2025

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Employee Rating

I receive excellent service from Darrow Mazda. I just bought my third Mazda from them. More

by SCHECK5227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nathan Zoesch

Sep 28, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

September 04, 2025

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Everyone was friendly. Tim was very helpful and answered most of our questions. When he didn't know the answer he found someone who did. Buying a car is not one of my favor More

by Lmleonard
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Kirsten Jones

Sep 05, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear that Tim and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

September 03, 2025

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Was the worst experience ever for my first car buying. Robyn was lovely and extremely helpful with my situation but that was the only plus. Noah in finance is a snake. They added things without my knowled More

by sr101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Robyn ODonnell

Sep 06, 2025

Russ Darrow Metro Mazda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jalen Moore jalen.moore@russdarrow.com

August 16, 2025

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I recommend Tim Scott was amazing. Stanley was so helpful Thank you for getting me into my forever car! More

by KKLAVER1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Stan Moore, Tim Scott , Big thanks to the guy who detailed my new car!

Aug 16, 2025

Russ Darrow Metro Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jalen Moore jalen.moore@russdarrow.com

August 03, 2025

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We are from California and buying a car for my daughter who is going to go to school in Green Bay. Russ Darrow Metro Mazda was AMAZING in making sure everything was ready for her when she flew in to pick u More

by J10MILES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

July 31, 2025

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Employee Rating

I hope they go out of business. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. More

by Not sharing
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Justin Pues, Shane Bode , They bounced me around like crazy... No idea who anyone is except for the sleezy Noah in finance.

Aug 04, 2025

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

July 23, 2025

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I had a great buying experience at Russ Darrow Metro Mall. I believe I got a very fair deal and loved working with Chris, my sales consultant. More

by DAVEHANLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Pues , Chris was my sales consultant 5 stars

Jul 23, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

July 23, 2025

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Employee Rating

Horrible place to get a vehicle. They will sell you a lemon and say it’s your fault. They will not take accountability and you will never hear from Mr. Moore the manager nor their co More

by Copeland62.ac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 26, 2025

Russ Darrow Metro Mazda responded

We thank you for taking the time to leave your review. We understand your frustration and do apologize for the lack of communication that occurred. We would be more than happy to assist you. Please reach out to me at your convenience. Jalen Moore jalen.moore@russdarrow.com

June 18, 2025

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Horrible horrible customer service! Had the worst experience in my life! I will never ever buy another car from Russ Darrow! More

by J0J0132384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Carrick, Milad Masoodi , Yahir is horrible

Jun 21, 2025

Russ Darrow Metro Mazda responded

JoJo, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jalen Moore jalen.moore@russdarrow.com

June 15, 2025

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Employee Rating

All the attention was excellent and all my doubts were resolved by the agent. All the people were nice with me. More

by Laura De La Grana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yahir

Jun 15, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

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