"Honest, upfront, and none of the BS of their competitors"
I worked with Noel to buy a used car from Mazda sport dealership. Their prices were very fair compared to other dealerships I had previously looked at, (very near the edmunds price, NOT kbb.) Noel worked with me on price and I got the deal I was looking for without having the frustration/hassle of negotiating with a sales manager, or having to deal with the other bs add ons that their competitors were trying to sell me.
"Excellent service "
My sales person was Noel Ruiz and he was great! Buying a car from him was a great experience. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership.
"Exceptional service "
My Fiance and I were looking for a car because his old car finally decided to give in wnd we were in a pickle we went shopping for cars and when we got to Sports Mazda we were introduced to an awesome sales Rep named Noel Ruiz. He helped us make a way where there was no way and got us a great deal on a brand new Mazda. We were very pleased with the Service and all thr help he got us. There was never a gray area when we spoke about financials or anything and everything was very clear. If I had to do it all again I would definitely do this with Sports Mazda.
"Best experience "
- Noel Ruiz
I just want to take the time to say a big thank you to Sport Mazda and Noel Ruiz for helping me on purchasing my new 2018 Mazda 3. Noel was very knowledgeable, he took his time to explain everything. I didn't feel rushed or pressured at all. He was a great help. I would refer Noel to anyone I know. Thank you for all that you have done for me. I would have to say after all the car shopping I had done this is the best place to come and buy a car. I will always recommend Sport Mazda.
"Noel is the Best"
I am incredibly happy with my car and the Deal Noel got me in such short notice. I don’t regret using Sports Mazda to get my car uou fuys have great customer service and really know how to cater to your clients. My experience was exceptionally great. I will definitely recommend Noel as a sales associate in Sports mazda for any car purchases.
"Greatest car buying experience!"
Noel Ruiz was great! He was very attentive, informative and professional. I will be back for my Mazda! Mazda made me feel like I was at a BMW show room. Thank you Mr. Ruiz!
"Professional. Fair. Honest."
In Short: Sport Mazda made my wife and I feel very comfortable, gave no pressure, provided a fair and honest price, and went out of their way to ensure we had an excellent experience. I never give 5 stars, but Sport Mazda definitely deserve it.
My wife had reached the of our lease in her 2016 CX-5. After some research we narrowed down to three vehicles, including the 2019 Mazda CX-5 Grand Touring. We test drove at our local dealership (not Sport Mazda), where we leased our 2016. The salesman knew very little about the car and three times gave us mis-information about basic features such as saying the car had halogen headlights when clearly they were LED and he wasn't sure if this model came with Apple CarPlay when Mazda has made it standard on ALL trims of the CX-5. But, my experience has always been that salespeople know very little about the cars they're selling. So I decided to get a quote for what it would cost me to get the vehicle.
I've learned that when purchasing or leasing a vehicle it is always best to get quotes from other dealerships within the state. So I reached out to Sport Mazda as well as two other dealers. One never got back to me and another quoted me the wrong vehicle.
Then came the call from Noel at Sport Mazda. I told him what I was looking for and approximately what I was willing to pay. He got with his sales manager (Luis) and they provided me a full quote within an hour.The quote was $32 lower per month than the quote my local dealer provided for the exact same vehicle (color, trim, and all).
I told Noel that my wife wanted to look at a couple other vehicles from competitors just to be sure she was getting what she wanted. To my surprise, Noel said he completely understood and that he would wait for me to get back with him when we were done. Wait?! What? Where is the pressure??
The following day my wife and I went out and tested other vehicles, finally deciding that the CX-5 was the vehicle we wanted. I called Noel and asked him how accurate his quote was as it's been my experience that you'll get a quote and then once you're in the dealership you get a totally different number. He assured me that what he gave was what it would be barring a credit check. I told him to put the vehicle aside and we would make the hour and a half trip there to do the deal.
Upon arrival, Noel already had all the paperwork filled out and ready to go. On top of that, he had the vehicle cleaned and ready to go. He even pointed out a feature I didn't even know existed, which has never happened to me in the past 20 years of leasing cars.
During the credit check, Noel worked hard to ensure my insurance was being switched over and that the tags were being taken care of. He stayed in touch with us the whole time making sure we were comfortable.
Then came the part I dread most about leasing - dealing with the finance manager. This is ALWAYS where I get a different number than what I was quoted by sales and generally get tons of extras pushed into me. However, to my surprise, Edwin had exactly the same number. In fact, Edwin was extremely friendly and fun. It was like dealing with an old friend. He even went as far as to show us how they calculated the price right from his computer screen.
Edwin did have extras, because all dealerships do, but unlike all other dealerships, Edwin really took the time to cover them in detail and never once put pressure on us to buy them. Never have I ever felt so secure about getting a fair and honest deal.
After signing all the paperwork, we were turned over to the vehicle specialist, Keira, to go over the details of our new car. Again, she was professional, knowledgeable, and very friendly.
All in all, we spent maybe 2.5 hours at the dealership. We got exactly what we wanted and for a fair price.
Sport Mazda has an incredible team. They are true to their word and very open about the process. Both my wife and I felt throughout the entire process that the staff wanted both of us to feel like family and that our experience really mattered to them. All future Mazdas we lease will come from Sport Mazda.
I received a letter from Mazda saying I had a recall called my sales person Noel and right got me in with Natalie to solve the problem. Everytime I come in for service they treat you like family .
"Will certainly recommend! "
Buying a car can be quite stressful. Sports Mazda took the stress out and made everything seem easy. My purchase was handled with the outmost professionalism and integrity while keeping the focus on the customer’s needs. I am a repeat customer and will certainly come back and recommend to family and friends.
My car buying expirience was probably the smoothest and fastest expirience with the help of Noel Ruiz. He was super knowledgeable on everything mazda has to offer and found the car I was looking for! Even after I drove off the lot with my car, anytime I needed something, he always made himself available to help me with my needs. Definitely a family I'm proud to now be a part of.