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Nokomis Croney
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4 Reviews
4 Reviews of Nokomis Croney
April 02, 2024
Purchased new cars from dealership. The experience for this repair service was awful. Got a call that my tires needed replacing and they could provide a new set for XXXX dollars. When I The experience for this repair service was awful. Got a call that my tires needed replacing and they could provide a new set for XXXX dollars. When I mentioned that one reason that we bought the car was for "tires for life" the salesman paused and said he would need to check and get back to me. So, every detail about this car is supposed to be recorded but the service person calling didn't have enough knowledge to see that "selling me a new set of tires" was totally zero customer service. Then, on the return call I was asked about getting some services like replacing my brake fluid for a special price. When I came to pick up the car, the service manager asked me how was my service and I told him not good. He said, I hate to hear that but NEVER followed up with me to find out what went wrong or why I was not pleased. (Don't ask me about how my service was when you don't have the courtesy or professionalism to find out what happened). We have purchased 2 brand new cars from KIA Autosport. We love the products. But someone better get a handle on having quality customer service before we buy another new car from there. More
by mikegaymon
Other Employees Tagged: Alex Villa
Helpful 
January 02, 2024
Had a loaner for me because part had to be ordered. Very courteous. Was completed on time Very courteous. Was completed on time More
by Aames
Other Employees Tagged: Makenzie Johnson
August 11, 2023
The staff was very nice. Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment More
by INGRID Deas
Other Employees Tagged: Melanie Lee, Makenzie Johnson, Marcus Radney
May 17, 2023
The staff was very nice and knowledgeable. They took great care of my car. I would recommend Kia to anyone. They took great care of my car. I would recommend Kia to anyone. More
by canlashae8705
Other Employees Tagged: Gary Wade, Yusef Johnson, Chris Arevalo, Tequila Core, JAMES (JIM) ORR , Kendal Long, DJ Stokes, Cedric "BUD" Thrash
