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Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 26

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
446 Reviews
4.4

446 Reviews

Write a Review

446 Reviews of Norman Frantz

December 02, 2021

Dealership Rating
Employee Rating

I feel good to do my services with you that's why I continue to do it and I will. More

by SANDERSRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

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Dec 03, 2021

Toyota of Coconut Creek responded

Thanks for the wonderful feedback! Your confidence in the Al Hendrickson Toyota team to get the job done means a lot. Have a great day!

December 01, 2021

Dealership Rating
Employee Rating

Excelente servicio a a a a a a a a a a a a a a a a More

by DANIELTYLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Print
Dec 02, 2021

Toyota of Coconut Creek responded

Gracias por la reseña! Apreciamos las cinco estrellas y esperamos trabajar con usted en Al Hendrickson Toyota la próxima vez!

December 01, 2021

Dealership Rating
Employee Rating

Henry and Gary Cann service manager are great employees. Keeps me coming back. I’m very happy with a lot of the people that works in the service area. More

by Tacoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Jarrett Elder Sr., Wesner Larose , Leo Butterfield, Gary Cann

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Dec 02, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We are proud to have Henry and Gary on our team, and it means a lot to hear that they have gone above and beyond to assist you. Drive safely, and we are looking forward to seeing you again at Al Hendrickson Toyota!

November 25, 2021

Dealership Rating
Employee Rating

Provide good service and appreciate it.And always tend to your needs and thx u More

by WAYNECONNICK16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Nov 29, 2021

Toyota of Coconut Creek responded

Hi Wayne - We are so glad that you can depend on our Al Hendrickson Toyota team for excellent service, every time. Thank you for posting a positive review!

November 24, 2021

Dealership Rating
Employee Rating

Good and kind service, the wait was long…I thought they forgot I was there…nothing to write! More

by lee.schuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don’t remember his name

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Dec 20, 2021

Toyota of Coconut Creek responded

Lee, thank you for sharing about your recent visit. Though we're happy to hear that you're satisfied with your service quality, it's concerning that you were worried we'd forgotten about you. Attentive and efficient care is always the goal, and I'm sorry to hear we didn't make more of an effort to show that during your visit. We will discuss this review internally to make sure we're doing all we can to provide the very best customer service in the future. Your feedback is so appreciated, and if there's anything more you wish to share, please reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 21, 2021

Dealership Rating
Employee Rating

The service is exceptional.Real people working by the golden rule.Always accommodating and considerate of your bottom line. More

by roderickbobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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Nov 22, 2021

Toyota of Coconut Creek responded

We appreciate good service, so we certainly strive to deliver the same to our customers! Thanks for taking the time to share these kind words about our team.

November 17, 2021

Dealership Rating
Employee Rating

It's always a pleasure going to Al Hendrickson Toyota.. Klaus is always professional and has my car done when promised. More

by canes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Daus , Dexter Marshall, Klaus Cobb

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Nov 18, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Klaus and the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

November 16, 2021

Dealership Rating
Employee Rating

Klaus & the crew are amazing 🤩 I’ve been servicing my vehicle there for over 20 years & will never go anywhere else!!! More

by jessica89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Print
Nov 17, 2021

Toyota of Coconut Creek responded

Jessica, thank you for taking the time to review us! We appreciate your business over the years and are happy to hear that you had such an enjoyable service experience working with Klaus. Drive safely, and we are looking forward to seeing you back at Al Hendrickson Toyota!

November 15, 2021

Dealership Rating
Employee Rating

It was a great experience wick and easy I would recommend any to your dealer ship More

by FRANCISBRIGHTY1971
Recommend Dealer
Yes
Print
Nov 16, 2021

Toyota of Coconut Creek responded

Thank you for the glowing feedback and recommendation, Francis - the entire Al Hendrickson Toyota team appreciates your business and support! Till next time!

November 13, 2021

Dealership Rating
Employee Rating

El servicio y personal son excelentes muy buena atención tanto el vendedor como el financiero More

by JOHANACEVEDO2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, Luis Mendoza, Wesley Bonito, Zeke Howes , Denise R

Print
Nov 15, 2021

Toyota of Coconut Creek responded

Gracias por la reseña, Johana! Nos da mucho gusto oír que tuvo una buena experiencia de compra trabajando con el equipo Al Hendrickson Toyota. Apreciamos su apoyo y esperamos volver a verle en el futuro!

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