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Norman Frantz
Norman Frantz | Page 40
Service Manager
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
446 Reviews
446 Reviews
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446 Reviews of Norman Frantz
September 18, 2019
5000 mile first service for my new RAV4 I called to make an appointment and they were able to see me the next morning at 7 am. Robert was very efficient and it was all done in one hour. I called to make an appointment and they were able to see me the next morning at 7 am. Robert was very efficient and it was all done in one hour. More
by CHRIS
Verified CustomerOther Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte , Shedrick Anderson, Ken Bergmann, Sherylene C, Chris Kulazidis, Fred Mohi, Austin R
September 11, 2019
Great service The experience from calling in to book service , to the checkin process , to the actual service itself was great. Everything and everyone was professi The experience from calling in to book service , to the checkin process , to the actual service itself was great. Everything and everyone was professional and very friendly . The service was completed in the timeframe given. Couldn’t ask for a better service visit. More
by milog84
September 11, 2019
EXCELLENT GREAT SERVICE, EXCELLENT COMMUNICATION, GREAT TECHNICIANS !!!! GREAT CUSTOMER SERVICE, HENRY WAS VERY HELPFUL, SPECIALLY IN SPANISH . MY VEHICLE WA GREAT SERVICE, EXCELLENT COMMUNICATION, GREAT TECHNICIANS !!!! GREAT CUSTOMER SERVICE, HENRY WAS VERY HELPFUL, SPECIALLY IN SPANISH . MY VEHICLE WAS SERVICE FAST AND BE INFORM FOR ALL SERVICE NEED . More
by TOMASOLIVEROS
Other Employees Tagged: Erik Coxwell, Kurt Brosche, HENRY DELGADO, Chris Leporte, Courtney Gayle , Ashley C, Gary Cann, Chris Kulazidis, Fred Mohi
September 08, 2019
Service for my Toyota Corolla Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them an Excellent service. I will recommend this dealer to all my friends and family. Claud offered excellent customer service. I will continue to use them and I will speak to Claud for all of my services and I know that Claud can be trusted completely. Claud also had my car picked up which was a very big help to me. More
by Car
Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Ken Bergmann, Sherylene C, Juan Diaz, Chris Kulazidis, Claud fantastic customer service. I am going to service my Corolla there from now on
September 08, 2019
Great job norman Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. No Very professional, great job!! Norman always does a great job answering any questions I might have as well as anticipating any questions or needs. Norman is a great asset to your team!!! More
by JeremyNath
August 24, 2019
Unmatched service and quality. I often use this vehicle for long family trips. I have to have complete confidence that the vehicle is completely reliable, and I get that from Hendr I often use this vehicle for long family trips. I have to have complete confidence that the vehicle is completely reliable, and I get that from Hendrickson Toyota. On a recent oil change, the service department spotted a nail in one of my tires. (Repaired with an inexpensive patch). I am so thankful that they service Lexus brands. This saves me a lot of money, in addition to their loyalty discounts. I can't get better service at a better price anywhere else. I totally recommend them for anyone needing service on all Toyota brands. More
by LJT1661
Other Employees Tagged: Cobb, Klaus
August 22, 2019
Amazing!!! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! I love taking my car in for service. Norman is the man. He is always so happy & positive. Klaus is amazing as well. Very accommodating! More
by TMIKECO33
Other Employees Tagged: Klaus
August 19, 2019
Al hendrickson toyota The service department is a pleasure to deal with, especially jason tuck and anthony aveni. I love toyotas!! Keep up the good work. Thanks again f The service department is a pleasure to deal with, especially jason tuck and anthony aveni. I love toyotas!! Keep up the good work. Thanks again for everything!!! More
by HC
Other Employees Tagged: Jason tuck and anthony aveni are very nice and a pleasure to do business with. I will definitely use al hendrickson toyota again!! Thanks.
August 16, 2019
Transmission seal replacement These guys ALWAYS TAKE CARE OF ME!! The service team and Big D in finance are the only reason I have bought 4 cars myself and my kids have each bought These guys ALWAYS TAKE CARE OF ME!! The service team and Big D in finance are the only reason I have bought 4 cars myself and my kids have each bought 2 from al hendrickson. Won't ever go anywhere else in so fl!! Norman is a fellow DISNERD and THE MAN!! And fred!! These guys rock! Met Anthony this time and he took good care of us. They never fail me. Not a 5 bc of an issue with on site enterprise!! Enterprise contract might need adjustment!! Just saying. :-) More
by DEBBIEV1975
Other Employees Tagged: Anthony
May 30, 2019
Awesome service The team at Al Hendrickson are top notch and I can always depend on them to take care of my truck and my needs. They treat my vehicle well and always The team at Al Hendrickson are top notch and I can always depend on them to take care of my truck and my needs. They treat my vehicle well and always deliver on their commitments. Proactive communication and remembering me when I return are much appreciated as well. More
by Tundra2007!
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