Norman Sasnett | Page 6

Great Service! Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey rotor/tire services on my 2013 Malibu (which was also a lease) but ultimately drove out with a new car! Norman hooked me up with whatever discount that he could find for me on my new deal. I would recommend Norman to anybody looking for a solid offer on a slick ride! More

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Vehicle Purchase Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impecc Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impeccable. It's been almost 2 months since we got the car, wanted to give it some time before I write a review just in case something "suddenly" goes wrong, like so many times in the past while doing business with other dealers, but so far so good. Norman kept all of his promises, thanks to him we had a great buying experience. He followed up with us many times to make sure everything's fine. We even got a check for a small amount of money we were overcharged for fees and other variables during the transaction. Nobody would have noticed if they hadn't returned the money but the fact that they did it just blows my mind. No other business so far has missed an opportunity to take advantage of me as a customer. As far as the price of the car - I'm sure an Infiniti dealer would have never cut us such a great deal. More

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I am very pleased with the effort Mount Pleasant Chevrolet put into finding the Suburban that I needed and getting it promptly. They were open, followed up and did what they said they would do, and Chevrolet put into finding the Suburban that I needed and getting it promptly. They were open, followed up and did what they said they would do, and stayed late on a weekend to work on getting me my car. More

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Norman (and the rest of the staff) was very friendly and helpful. He was able to work with me to get a deal I felt comfortable with, which I think is really the key to any good deal. I talked to Norman for helpful. He was able to work with me to get a deal I felt comfortable with, which I think is really the key to any good deal. I talked to Norman for a couple hours (I wasn't in any hurry) while their finance office worked out the paperwork, and he, and the couple other people I spoke to, seemed very honest and sincere, which is a valuable quality that can be hard to find at a used car dealership. Norman even offered to follow up with me every so often to see how everything was going with my new Jeep, which was more than okay with me. Also, several of the employees and staff there are prior military, and the whole place was very military-friendly, so I'd definitely recommend it for any military stationed here! More

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I was referred by a friend who recently leased from mount pleasant chevrolet. I wanted to buy low mileage used and had a budget to contend with. From the owner, Joe, to my salesperson Norman, they made it ha pleasant chevrolet. I wanted to buy low mileage used and had a budget to contend with. From the owner, Joe, to my salesperson Norman, they made it happen. No fuss no muss - Probably the best car buying experience I've ever had. More

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I recently purchased a new truck from Mt. Pleasant Chevrolet and at the end of a very frustrating day- came home quite happy in my new vehicle. I visited 3 dealerships and spoke with two additional o Chevrolet and at the end of a very frustrating day- came home quite happy in my new vehicle. I visited 3 dealerships and spoke with two additional ones. I love customer service but when it comes down to it- I will deal with a lot to save some money. In the end, Mt. Pleasant Chevrolet won me over with the best deal (trade in and new purchase price) and the customer service was the icing on the cake! Norman was an excellent sales guy that knows his trucks and Lane was wonderful to work with. With that said, I have to add, in most dealerships no other sales guys will even smile or speak since they are not the ones making the deal but EVERY person I encountered in this dealership was GREAT! One passing sales guy offered to buy me a coke when I was fumbling for change, the gentlemen that detailed my truck was very nice and professional, and the owner, Joe, took the time to introduce himself. This dealership is like a big family that honestly seems to want to really take care of their customers. They gave me some add-ons that I will have to get installed soon and I am hoping the service will be as good as the sales. In the past, my experience is that once you buy the vehicle- your just another person off the street when it comes to service but I really think that this dealership is different! I highly recommend giving them a try—you will likely be back to purchase in the end! More

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I brought my family in to buy my daughter her first car. The people and the environment were very clean and professional and went out of thier way to see that our experience was very comfortable.They had th The people and the environment were very clean and professional and went out of thier way to see that our experience was very comfortable.They had the answers to all our questions and made us feel like they genuinely cared about us and our needs. Three weeks later I went back and was looking to trade in my vehicle after comparing to what Ford had to offer. Hands down they exceeded my expectations and presented a deal I could not refuse. so now my family are the proud owners of a chevy spark and a Silverado. Looks like we found another friend in the community. My hats off to the sales team and the finance department for a wonderful experience. I have two more cars that need to retire. I know now where my first and only stop will be here in the near future.. Sam, Chris and Norman, you are top of the line when it comes to customer service and knowledge of your products. I will enjoy my truck and take comfort in the fact that I can call upon you guys anytime if there is a need for help. Thank you so much from the bottom of our hearts... Mark, Jackie, Adriana and Maria Hraba God bless! More

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The dealership is very friendly. They were eager to please. Not a planned purchase, but they sealed the deal by matching our needs. Norman was extremely helpful and did not pressure us at all. We wi please. Not a planned purchase, but they sealed the deal by matching our needs. Norman was extremely helpful and did not pressure us at all. We will recommend to friends! More

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Norman bent over backwards for customer service and was the most attentive sales person out of all the dealerships we visited (approximately 9 deals/10 competing manufacturers). He clearly liked dealing w the most attentive sales person out of all the dealerships we visited (approximately 9 deals/10 competing manufacturers). He clearly liked dealing with people and at the end of the day, earned our business. We stopped back at Mount Pleasant Chevrolet to give him the chance for our business even when we knew that the model we wanted was not in stock. He is the reason that we purchased our car from Mount Pleasant Chevrolet. More

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Norman was a pleasure to work with as was the financial team. Deal worked well for me and they participate in the Costco Program. Fantastic. team. Deal worked well for me and they participate in the Costco Program. Fantastic. More

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