Norman Vassell | Page 13

It is a great experience with Austin Carr and Norman. They helped me fixed the problem with my Camry 2018 and get it done with Warranty I have They helped me fixed the problem with my Camry 2018 and get it done with Warranty I have More

by xiaoh Verified Customer Verified Customer

Report | Print

Norman is the reason I continue to have both of my Camrys serviced at Toyota of Tampa Bay. He is courteous towards me and caring about my vehicles. As long as Norman is there I will continue having my cars serviced at Toyota of Tampa Bay. He is courteous towards me and caring about my vehicles. As long as Norman is there I will continue having my cars serviced at the dealership. Thank you Susan Perry Brittingham More

by Susan P Verified Customer Verified Customer

Report | Print

excellent service, and all done in a timely manner. Good communication with the service person. I am very satisfied. Good communication with the service person. I am very satisfied. More

by HERNANDEZLE07 Verified Customer Verified Customer

Report | Print

It’s been a pleasure to work along with Norman as he truly plays a huge part in great customer service by providing above and beyond care for my vehicle and was consistent with communication to assure I truly plays a huge part in great customer service by providing above and beyond care for my vehicle and was consistent with communication to assure I felt safe! More

by VALENTINDINORAH Verified Customer Verified Customer

Report | Print

What makes Toyota of Tampa Bay is my Service Advisor Norman Vassell. He is a True Professional in his profession. To start He is prompt to meet me when I arrive. He hears me out and gets all the inform Norman Vassell. He is a True Professional in his profession. To start He is prompt to meet me when I arrive. He hears me out and gets all the information I give him concerning my auto. Keeps me abreast if there is any other service that I may need. He lets me know how the work is going during my stay. At the end, he makes sure that my auto is washed. All of this happens in a courteous and joyful manner> More

by AJ Contreras Verified Customer Verified Customer

Report | Print

Taken back in a timely manner. Able to quickly communicate on possible oil gasket leak and come up with a solution. Will watch till next visit. Can someone please send me the date Able to quickly communicate on possible oil gasket leak and come up with a solution. Will watch till next visit. Can someone please send me the date that our warranty expires please? Thank you. More

by dvest Verified Customer Verified Customer

Report | Print

My car needed pretty significant work, I did not know that when I showed up… But they filled me in and got me a rental car and then got me on the road and back to my car within five days. Norman was awes that when I showed up… But they filled me in and got me a rental car and then got me on the road and back to my car within five days. Norman was awesome More

by emily.l.bosworth Verified Customer Verified Customer

Report | Print

Great customer service . Went over and beyond to make sure my service was good! Thanks so much for all your hard work! Went over and beyond to make sure my service was good! Thanks so much for all your hard work! More

by MS.LILLYHALL Verified Customer Verified Customer

Report | Print

Always a great experience. Credit goes to Mr Norman Vassel for the smooth experience as always. Credit goes to Mr Norman Vassel for the smooth experience as always. More

by Ivans_braganza Verified Customer Verified Customer

Report | Print

Norman is the best! He explained step by step what was going on with my vehicle and took care of me when my vehicle had to stay overnight. Job well done Norman! He explained step by step what was going on with my vehicle and took care of me when my vehicle had to stay overnight. Job well done Norman! More

by Momof4 Verified Customer Verified Customer

Report | Print