OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso | Page 2

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
380 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

380 Reviews

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380 Reviews of OC Cardoso

December 03, 2025

Dealership Rating
Employee Rating

Ociel did a great job when I came in without an appointment. Was very satisfied. More

by keithklicker
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Dec 19, 2025

Martin Chevrolet responded

Keith, We're so happy we were able to help you out! Thank you for the great review! - Martin Chevrolet

November 30, 2025

Dealership Rating
Employee Rating

Martin Chevrolet did the repairs on time and correctly. Also, they provided me a "shuttle" to get home and back to the dealership. Very satisfied and intend to purchase my next vehicle from Martin! More

by pcarrozz
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Harris

Dec 02, 2025

Martin Chevrolet responded

Thank you for the great review! We're glad your repairs were completed on time and done right, and that our shuttle service made things easier for you. We truly appreciate your trust and look forward to helping you with your next vehicle purchase! - Martin Chevrolet

November 22, 2025

Dealership Rating
Employee Rating

Oceil the service writer inthe service department why I go get my Escalade serviced there he listens to your issues and their technical team our next to the best if not, very professional and courteous ask More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon I think is probably your number one mechanic. He is a true master at what he does and very very meticulous. He’s a few bars above most other professional technicians that I’ve dealt with. He is a fine don’t lose him. You’ll regret it.

Dec 01, 2025

Martin Chevrolet responded

Teddy, Thank you so much for the wonderful review and for your continued loyalty to Martin Chevrolet! We’ll have the coffee ready and the red-carpet treatment waiting whenever your Escalade (or any of your vehicles) needs us. Thank you again for the trust and for recommending OC and our team! - Martin Chevrolet

November 01, 2025

Dealership Rating
Employee Rating

Always friendly and professional. The time frame they gave me was absolutely accurate. I never feel like their talking me into service I don’t need. More

by bucklk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Nov 11, 2025

Martin Chevrolet responded

Thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! - Martin Chevrolet

October 23, 2025

Dealership Rating
Employee Rating

Nathan was great. Courtois and got me in early and kept me updated. Love the car wash and easy checkout as well. More

by CFK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review about Nathan! If you ever need anything else from us, please feel free to give us a call or stop by! - Martin Chevrolet

October 17, 2025

Dealership Rating
Employee Rating

Martin Chevrolet is all about good people who care and give high quality responsive service More

by DDOFFICEMACHINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Martin Chevrolet responded

Thank you for the wonderful review! We're honored to hear that you feel our team at Martin Chevrolet provides high-quality, responsive service with genuine care. We truly value your support and look forward to serving you again! - Martin Chevrolet

October 02, 2025

Dealership Rating
Employee Rating

From making the appointment for service to the updates on the progress of the repairs was pretty seamless the only bad part was paying the bill for repairs but I know it’s in the best possible hands of there More

by Aiovito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Baumgartner

Oct 10, 2025

Martin Chevrolet responded

Aiovito, Thank you for your review! We're thrilled to hear that your experience, from scheduling to repair updates, was seamless. We appreciate the trust you’ve placed in us. We understand the bill can sting, but we’re committed to delivering quality service to keep your vehicle in top shape. Let us know how we can assist you next time! - Martin Chevrolet

October 02, 2025

Dealership Rating
Employee Rating

Professional and courteous employees whom take the time to explain the work needed to be done. The companies environment is friendly. The facility is very clean along with the facility having a comfortable More

by Mary1525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Martin Chevrolet responded

Mary, Thank you for the glowing review! We're thrilled to hear you had such a great experience with our team. If there is ever anything else we can help you with, please don't hesitate to reach out! - Martin Chevrolet

August 30, 2025

Dealership Rating
Employee Rating

Chris was very courteous and kept us up-to-date regarding our the repair of our vehicle. More

by R.WAKEFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Martin Chevrolet responded

Thank you for the excellent review. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Martin Chevrolet! - Martin Chevrolet

August 22, 2025

Dealership Rating
Employee Rating

I went in for bad radio reception,they said that the radio reception was fine,no problems.If the problem remains,we’ll be back in for service. More

by pswalsh84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Martin Chevrolet responded

Thanks so much for your feedback! Feel free to reach out to us if the issue continues—we're here to help! - Martin Chevrolet

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