Oliver Ortiz | Page 4

This is the best experience I have ever had in a dealer. I was una happy with the outcome in a deal and I canceled everything. Instead of getting mad at me for loosing so much time, they were able to give m I was una happy with the outcome in a deal and I canceled everything. Instead of getting mad at me for loosing so much time, they were able to give me what I wanted and liked. They made everything possible with the most professional and ethical solution. They doing a way to accommodate what I wanted with what I was able to pay for. The manager Oliver was extremely professional and nice. Erick, the sales representative is so far the nicer and most wonderful person I have ever seen in the sales business, Rene Sanchez was the financial and he helped so much! I am more than happy with their services! More

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Excelent profesional service by Yanill Henriquez. This is the second time she assist me with the Mercedes. She is outstanding and very good at explaining the technical areas as well as the financials This is the second time she assist me with the Mercedes. She is outstanding and very good at explaining the technical areas as well as the financials. More

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First class establishment. Clean, modern, we'll appointed furnishings and amenities. Staff is professional and friendly. Always feel welcomed and treated with respect. I mus Clean, modern, we'll appointed furnishings and amenities. Staff is professional and friendly. Always feel welcomed and treated with respect. I must highlight Eric Kalias. I have bought my last two cars from him and will only buy from him in the future. I trust him to find what suits me best for style, comfort, and value. I feel I am shopping with family when working with him. I won't go anywhere else. More

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The team at Mercedes of Cutler Bay is exceptional, from the front desk to the finance manager. They have the largest inventory of all the dealers I visited. The process was fast and they took the time to e the front desk to the finance manager. They have the largest inventory of all the dealers I visited. The process was fast and they took the time to explain every step of the leasing process. I highly recommend them. Maribel, Oliver and Rene you guys rock! Thank you again and hope this is the beginning of a longterm relationship with Mercedes Benz of Cutler Bay. More

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Oliver is a wonderful person, and he makes you feel like family when you buy at Mercedes Benz, and you always leave pleased, for me he is the best person they have. family when you buy at Mercedes Benz, and you always leave pleased, for me he is the best person they have. More

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My experience with Oliver was Very knowledgeable and professional, highly recommend to anybody South Florida. professional, highly recommend to anybody South Florida. More

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The experience I had today while getting my car was beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted beyond excellent. The service provided by Eric and Oliver Ortiz was extraordinary. They made us feel welcomed and made sure we got the car we wanted after many failed attempts at other dealerships. I highly recommend this location. More

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Eric Kalias responded to my request and made it possible for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as we for me to purchase my very first MB. I felt welcomed and valued. The store manager Oliver Ortiz was very professional, respectful and friendly, as well as the finance agent Jose Gonzalez, they made my dream come true in the most reasonable and fair way. I couldn’t be more satisfied about my experience at Mercedes Benz of Cutler Bay. Thank you guys for making me feel welcomed and for making this a smooth and comfortable experience. More

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Mercedes at Cutler Bay EXCEEDED my expectations. This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these This was the second time I purchase a lease from this dealership and they continue to provide excellent service to their customers. Even though these times have become challenging with inventory, they have managed to provide several options to their customers. Eric Kalias was professional, friendly, and genuinely caring to get me the best deal on my new purchase. He was tentative to all my questions and concerns. I’m very grateful for all his efforts. As well as Oliver Ortiz, manager of sales, who together with Eric worked on making it possible in getting me the best deal for my new C300. My sincere gratitude to them both. Now I can enjoy a beautiful car and continue staying in the Mercedes-Benz family! More

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This dealership was well presented, organized and very attentive , Friendly Staffing as soon as you walk in. Eric As soon as he presented himself the energy was justt wonderful! He acknowledged our nee attentive , Friendly Staffing as soon as you walk in. Eric As soon as he presented himself the energy was justt wonderful! He acknowledged our needs not only as first time Mercedes Buyers but as a famillyyyy . He was attentive to us . Made our process smooth and enjoyable! If we can do all over again , " whichh we will lol " it will most definitely be with eric ! His manager Oliver Ortiz did magic woooh thank you The transition to the finance officer Jose Gonzales he helped us out guide us in the direction we needed to have our dream car ! More

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