Omar Aparicio
Omar Aparicio at Group 1 Toyota North Austin

Omar Aparicio

Service Advisor

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

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4.2
61 Reviews
4.2

61 Reviews

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61 Reviews of Omar Aparicio

March 16, 2026

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Employee Rating

Thanks so much, Phillip was really nice, professional and the whole staff took really good care of me! More

by Davidkreedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Group 1 Toyota North Austin responded

Hello Davidkreedy, we're happy to hear you had such a positive experience with Phillip! Feel free to reach out to us if you need anything. Have a wonderful day.

March 13, 2026

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Employee Rating

I was able to call and make an appointment within 24 hours. I was told by another dealership that the recall repair would take anywhere from 24-48 hours. The team at Toyota North Austin got me in and ou More

by jbama06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 11, 2026

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Employee Rating

Services department was terrible. It took three hours to do oil change with appointment. The rear panel screw came off. I request for new screw but not getting done. I noticed it when More

by Thao Dong
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 12, 2026

Group 1 Toyota North Austin responded

Hi Thao, Thank you for sharing your experience. I’m very sorry for the long three‑hour wait for your oil change and for the inconvenience caused by the rear panel screw coming off afterward. You also should not have had trouble reaching our service department by phone. I’m glad our advisor was able to replace the screw quickly when you returned, but you shouldn’t have needed to make an extra trip. We’re reviewing your feedback with our team to prevent this from happening again. Please feel free to reach out to me, Josie Easter at Jeaster@group1auto.com or call 512-458-2222 x1355 directly if there’s anything more we can do.

February 27, 2026

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The doing great work! !! Bahsh jsnshsb zbbabs vabsbs hsvab gava bababs bababb bssv ieieh bsbsb More

by Shahijhalak77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Group 1 Toyota North Austin responded

Hi, thank you so much for the glowing review! We are thrilled to hear that you are satisfied with the work we have done for you. We always strive to deliver excellent service and results for our customers. Thank you for choosing us!

February 23, 2026

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Employee Rating

Very helpful, good service, very busy location that looks like it will outgrow property soon More

by Tripfor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Group 1 Toyota North Austin responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2026

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Employee Rating

Went in to get new key programmed - no appointment set up. Rico handled it and got me on my way in under an hour. A big thank you for your help. More

by Don
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We do hope we can be of assistance in the future. Take care!

January 25, 2026

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Employee Rating

Yay coffee long wait, dealer prices. 300 for spark plugs 50$ online for diy which is easy with a couple tools More

by daniel.m.mcneese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Group 1 Toyota North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2026

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Employee Rating

Excellent good service today Good timing for the appointment and Omar was very supportive, thank you team More

by Minelixa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team and Omar! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2026

Dealership Rating
Employee Rating

The staff acknowledged me with a handshake and a smile. They kept me informed on the service of my vehicle. More

by onf4you@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Group 1 Toyota North Austin responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Dealership Rating
Employee Rating

My experience this time was much better. The staff was great, friendly and gave clear advice. More

by FJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Group 1 Toyota North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We look forward to your next visit! Take care!

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