Omar Aparicio
Omar Aparicio at Toyota of North Austin

Omar Aparicio

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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4.2
46 Reviews
4.2

46 Reviews

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46 Reviews of Omar Aparicio

October 13, 2025

Dealership Rating
Employee Rating

Always the best service! We worked with Sergio for our last oil change and he was very kind, efficient, and communicative. More

by Racheleclock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Toyota of North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2025

Dealership Rating
Employee Rating

They scheduled my appointment with ease. Staff is friendly and they got me out of there in a timely manner. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Toyota of North Austin responded

Hi Stephanie, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We can't wait to see you again, have a great day.

October 04, 2025

Dealership Rating
Employee Rating

Waiting room is very neat, has good coffee and donuts, staff are very friendly. My phone run out of battery, I borrowed charger from a staff member. More

by Hubihua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2025

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

Dealership Rating
Employee Rating

Te tratan bien pero el defecto q tienen es q asen lo q les dan la gana les dices q no te muevan las gomas como si ellos las compraran y asen lo q les de la gana como si el carro fueran dello More

by omarmarinmartinez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 03, 2025

Toyota of North Austin responded

Gracias por sus comentarios. Lamento que no haya tenido una buena experiencia con nuestro departamento de servicio. Me gustaría saber más sobre lo que pasó. Por favor, comuníquese conmigo al correo joserodriguez@toyotaofnorthaustin.com.   Angel Rodriguez, Gerente de Servicio

September 24, 2025

Dealership Rating
Employee Rating

I think the dealership is fine. I don't like the service reps. So there. More

by Joshlightnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 22, 2025

Dealership Rating
Employee Rating

It took over 2 hours to get my oil changed. That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to si More

by Bear the dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 26, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 21, 2025

Dealership Rating
Employee Rating

Great service, super friendly. I arrived early and was taken care of very quickly. Response time was superb! More

by Pepinofn800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2025

Dealership Rating
Employee Rating

they gave me an absolutely amazing experience for my cars maintenance. would definitely recommend and come back More

by noey.0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2025

Dealership Rating
Employee Rating

The service is prompt; the advisors are helpful an informative and the job I had was done as described. Service was excellent. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Toyota of North Austin responded

Hi Steve, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Dealership Rating
Employee Rating

No car wash available since last 2 years as part of service. Oil change was not done More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 11, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

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