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Omar Aparicio
Omar Aparicio at Toyota of North Austin

Omar Aparicio

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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4.2
50 Reviews
4.2

50 Reviews

Write a Review

50 Reviews of Omar Aparicio

December 06, 2025

Dealership Rating
Employee Rating

Well organized, advisors really stressed too many cars to attend early as 6 am full lines More

by vmunoz789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 16, 2025

Dealership Rating
Employee Rating

Staff is always super kind and friendly. They’ve been a big help whenever I have issues with my car! More

by tcheshire9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Sat Amor, Sergio Barron , Casey Elliott

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Nov 17, 2025

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you have any further questions, please don't hesitate to reach out!

November 09, 2025

Dealership Rating
Employee Rating

I arried on time and 20mins before a service person came to check me in. More

by hshaikhca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Nov 11, 2025

Toyota of North Austin responded

Hello, Thank you for bringing your vehicle in today and for your patience during your service. We understand your time is valuable, and we apologize for the extended wait. Our team is committed to providing quality service, and sometimes unexpected delays occur to ensure every vehicle is properly cared for. We truly appreciate your understanding and will continue working to improve wait times. If you have any questions or need assistance scheduling your next visit, please let us know we'd be happy to help. Please reach out to me at JEaster@group1auto.com if you should have any further questions. Josie Easter, Service Customer Relations

November 03, 2025

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Employee Rating

They always give me good and honest service on my vehicle. Thank you . I highly recommend them . More

by teebizz112rdwrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Nov 05, 2025

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2025

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Employee Rating

Always the best service! We worked with Sergio for our last oil change and he was very kind, efficient, and communicative. More

by Racheleclock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Sat Amor, Sergio Barron

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Oct 16, 2025

Toyota of North Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2025

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Employee Rating

They scheduled my appointment with ease. Staff is friendly and they got me out of there in a timely manner. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Toyota of North Austin responded

Hi Stephanie, we're happy you found our staff to be so supportive during your experience here at Toyota of North Austin. We can't wait to see you again, have a great day.

October 04, 2025

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Employee Rating

Waiting room is very neat, has good coffee and donuts, staff are very friendly. My phone run out of battery, I borrowed charger from a staff member. More

by Hubihua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Oct 07, 2025

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

Dealership Rating
Employee Rating

Te tratan bien pero el defecto q tienen es q asen lo q les dan la gana les dices q no te muevan las gomas como si ellos las compraran y asen lo q les de la gana como si el carro fueran dello More

by omarmarinmartinez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Sat Amor, Sergio Barron

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Oct 03, 2025

Toyota of North Austin responded

Gracias por sus comentarios. Lamento que no haya tenido una buena experiencia con nuestro departamento de servicio. Me gustaría saber más sobre lo que pasó. Por favor, comuníquese conmigo al correo joserodriguez@toyotaofnorthaustin.com.   Angel Rodriguez, Gerente de Servicio

September 24, 2025

Dealership Rating
Employee Rating

I think the dealership is fine. I don't like the service reps. So there. More

by Joshlightnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Sat Amor, Sergio Barron

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Sep 25, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 22, 2025

Dealership Rating
Employee Rating

It took over 2 hours to get my oil changed. That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to si More

by Bear the dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Natalit Castillo Sarmiento, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

Report | Print
Sep 26, 2025

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

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