Omead Anwar
Omead Anwar at Niello Audi

Omead Anwar | Page 6

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
124 Reviews

Dealership Experience

7 yrs, 8 mos

4.8

124 Reviews

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124 Reviews of Omead Anwar

July 18, 2024

Dealership Rating
Employee Rating

Took vehicle in for repairs. Coolant hose wasn't tightened correctly on upon installation. Had to limp car back to dealer one day later after loosing all antifreeze while driving More

by heatherk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2024

Niello Audi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Jul 22, 2024

Niello Audi responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

Dealership Rating
Employee Rating

Great service, polite, and punctual - I would highly recommend. Omeed was very helpful. Happy with service. More

by NAHIDEHYAI
Recommend Dealer
Yes
Jul 17, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

Dealership Rating
Employee Rating

Great customer service. The team listens to our requests and preferences. Great communication about our new car! More

by ANGEL54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Dianne Ponce, James French, Dain Bryant , Christian Ibanez, Ramez Salman, Wilber Torres, Josh Will

Jul 16, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

July 16, 2024

Dealership Rating
Employee Rating

We have been going there for years. Communication and overall service is great. Very satisfied! More

by CHELSEA.TRACY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter , Steve Tracy

Jul 16, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business, Tracy, and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 27, 2024

Dealership Rating
Employee Rating

Niello has always been polite and caring on how they treat customers. They do what is in the customers interest before the company. More

by GARYJOHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Jason Rajan , Cain Carter in sales

Jun 28, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 20, 2024

Dealership Rating
Employee Rating

Thank you! I am always confident that my car is being looked after in the best way. More

by kaltoft
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant, Jason Rajan

May 20, 2024

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 15, 2024

Dealership Rating
Employee Rating

Cain Carter is great, Very easy to do business with. Able to put you into the Audi you need to drive. More

by RXNINJA04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter , Steve Tracy

May 15, 2024

Niello Audi responded

Thanks for sharing about your experience with Cain here at Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

May 13, 2024

Dealership Rating
Employee Rating

I absolutely recommend Niello Audi for parts, service and sales! I took my wife’s new Audi SQ7 in (purchased at Niello Audi) for a routine check. The service from Omead was top notch! This is by far the best More

by BPMX959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Thank you for the five-star rating. We truly appreciate your business and hope to see you again soon. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 04, 2024

Dealership Rating
Employee Rating

Great service team. James was on top of the work. Very easy to get an update More

by uglykiddjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Milana Savchenko , Steve Tracy

May 05, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 22, 2024

Dealership Rating
Employee Rating

World class dealer experience. Everyone is on the same page re: service. Great people in the building. All seem to be genuinely engaged in customer success. More

by tekmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn, Dain Bryant

Apr 22, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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