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Orlando Casale
Orlando Casale | Page 5
Service Manager
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
118 Reviews
Dealership Experience
9 yrs, 3 mos
Industry Experience
36 yrs, 8 mos
Specialties & Trainings
Career Development and NADA Professional Management Series, Parts and Service
118 Reviews
Write a Review
118 Reviews of Orlando Casale
August 24, 2025
Excellent service as always They picked up my car and dropped it off just great thanks dropped it off just great thanks More
by Labbella01
Verified CustomerOther Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita
August 15, 2025
My car was serviced as promised and the loaner car was perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. perfect. The repairs were done quickly and correctly and communication regarding the status of my car was excellent. More
by MERCURIOANTHONY
Other Employees Tagged: Roger Pauletta, Omar Martinez , Chris Taccetta
August 14, 2025
Very accommodating, I was offered same day drop off service. Fast turnaround of 3 days. Overall great experience! service. Fast turnaround of 3 days. Overall great experience! More
by nissar
Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster
July 27, 2025
Orlando and everyone at this dealership gave me great service and were kind and helpful. I dintnlive close to this dealership but I had no worries in leaving my car there with a loaner vehicle. Thank you service and were kind and helpful. I dintnlive close to this dealership but I had no worries in leaving my car there with a loaner vehicle. Thank you!! Deb G. More
by Debbie g.
Other Employees Tagged: Chris Pacetta, and service advisor and Dave too!
July 26, 2025
Beautiful dealership with friendly service was great service. Wish it was closer to my home. service. Wish it was closer to my home. More
by TJFIEDLER66
Other Employees Tagged: Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita
July 18, 2025
The dealership did an amazing job of taking care of of a prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much prior issue I had and provide great service. Detailing my vehicle and handling resurfacing my rims. Thanks much More
by hinch15_77
Other Employees Tagged: Alix Grubbs, Sam Sierra, Reputation Management, Benzel Admin, Omar Martinez , Scott Bateman, Scott Cruver, Frankie Devita, Mark Webster
July 09, 2025
Excellent service center for your Mercedes Benz vehicles. Friendly & helpful staff that will assist you with all your service needs. Friendly & helpful staff that will assist you with all your service needs. More
by pjm67
Other Employees Tagged: Omar Martinez
July 03, 2025
THEY ARE A PLEASURE TO WORK WITH ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! GREAT PLACE & GREAT PEOPLE . SERVICE DEPARTMENT IS QUICK & VERY CLEAN ! STOP IN AND SEE FOR YOURSELF ! More
by BARRY G
Other Employees Tagged: Omar Martinez , RON LODICO
May 26, 2025
Omar was thorough and kept me posted throughout my visit. I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to I chose to wait for my vehicle. The facility is gorgeous and has all the ammenities, so waiting for it was a pleasure. They returned my vehicle to me washed, as always. I always appreciate that. More
by BILLMOHR
Other Employees Tagged: Omar Martinez , Diana Mandile, Mark Webster, Alex Luna, Parts manager, Keith Luther, parts advisor,
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