Oscar Black, Tony Garren, Hunter Dennis did an
outstanding job. I was more than ready to never come back to Shottenkirk, however in the end these three individuals saved this relationship. I also
outstanding job. I was more than ready to never come back to Shottenkirk, however in the end these three individuals saved this relationship. I also am grateful to Ozzie in service who was very helpful and willing to try to go the extra mile.
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by jschenewark
Apr 13, 2026 -
Shottenkirk Toyota Granbury responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Oscar, Tony, Ozzie, and Hunter met your expectations. Thank you again for choosing Shottenkirk Toyota Granbury. We look forward to having you as one of our valued customers for many more years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!
Thank You Dallas and Service Crew I'm pleased and
satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️
satisfied! Merry Christmas to Y'all! Y'all are wonderful ❤️
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by Jules
Service Price Transparency
Other Employees Tagged:
KIM MOORE,
CARI SIMPSON,
GARLAND ROBINSON,
ALEX RODRIGUEZ,
CRAIG HOFER,
BROOKE PIERCE,
Ozzie Villarreal,
Janie Long
, HEATHER COPELAND, Dallas, Alex, Michael Cordell Mikey Brown
Jan 03, 2026 -
Shottenkirk Toyota Granbury responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!
Oscar Black was very helpful in getting the car w wanted
and then following up to ensure we had a good experience.
and then following up to ensure we had a good experience.
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by LKTERRY
Verified Customer
Verified Customer
Other Employees Tagged:
Tyronne Wells
Aug 02, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Great job and lots of knowledge aboutt toyota.
Ut was a pleasure working with him.
Ut was a pleasure working with him.
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by DBMANN
Verified Customer
Verified Customer
Jun 14, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!
Very straight forward, friendly.
Made the process les stressful. I would recon them to family and friends.
Made the process les stressful. I would recon them to family and friends.
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by MIKE.MAYWEATHER
Verified Customer
Verified Customer
Other Employees Tagged:
Tyronne Wells
Jun 03, 2024 -
Shottenkirk Toyota Granbury responded
MIKE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!
Great place to buy and service your vehicle.
Way better then the giant DFW stores where you are just another number.
Way better then the giant DFW stores where you are just another number.
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by jasonklein0
Apr 15, 2024 -
Shottenkirk Toyota Granbury responded
jason, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!
I’ve dealt with Toyota in granbury for 10 years and Oscar
Black too. I
Black too. I
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by CEBALCH
Verified Customer
Verified Customer
Other Employees Tagged:
Tyronne Wells
Apr 04, 2024 -
Shottenkirk Toyota Granbury responded
Hi, thank you for sharing your experience with us. We appreciate your feedback!
Phenomenal experience, picked out my vehicle online,
submitted an inquiry and immediately a salesman, Oscar Black called me and said it was available. They handled the online application, submitted for
submitted an inquiry and immediately a salesman, Oscar Black called me and said it was available. They handled the online application, submitted for financing and within the next day I was approved and the vehicle, and it was mine. Arrived at the dealership, greeted warmly by Oscar, performed a test drive with no hassle. This dealership was exceptional, from the salesman, to Aryan Rodriguez the Finance Manager were top notch, as well at giving me my money's worth for my trade in vehicle. THANKS a bunch.
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by FIGUEROA.ROBYN
Verified Customer
Verified Customer
Other Employees Tagged:
Aryan Rodriguez
Mar 13, 2024 -
Shottenkirk Toyota Granbury responded
ROBYN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!
This is the best experience I have had in buying a
vehicle. The sales process was so easy and without pressure. They listened to me. Every question I asked was answered and explained. I would reco
vehicle. The sales process was so easy and without pressure. They listened to me. Every question I asked was answered and explained. I would recommend this dealership to everyone. Thank you Oscar, Tyrone, Barry, Cari and Kim.
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by Pam Sears
Verified Customer
Verified Customer
Feb 15, 2024 -
Shottenkirk Toyota Granbury responded
Pam, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!
They added things on the closing papers that you did not
know about and did not approve.
know about and did not approve.
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by JIMMYREAVIS
Verified Customer
Verified Customer
Jan 15, 2024 -
Shottenkirk Toyota Granbury responded
On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 817-765-1020 and ask for one of our managers.
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