Oscar Canales | Page 10

The service was prompt and efficient. The service advisor explained all the needed maintenance for my 2017 Sienna. The service advisor explained all the needed maintenance for my 2017 Sienna. More

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Great service and good customer approach. I am so happy with service maintenance and sales team I am so happy with service maintenance and sales team More

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As always, the Koon team is ready to help with anything we need. The Oscar advisory service is really proactive. we need. The Oscar advisory service is really proactive. More

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Technicians were helpful. and knowledgeable.I always get excited when i go to Koons Arlington. and knowledgeable.I always get excited when i go to Koons Arlington. More

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Delivered a brand new car to me without wiper fluid. Dismissed my questions. New car also leaked a greasy substance. Was told that this is normal for all cars all the time each time they are parked. Dismissed my questions. New car also leaked a greasy substance. Was told that this is normal for all cars all the time each time they are parked. Nonsense. I have owned several Toyotas and never experienced a continuous leak. More

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As I’ve indicated here already service was excellent. This room is redundant mismis is This room is redundant mismis is More

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Excellent service. Very convenient location. Staff friendly and efficient. Everything went smoothly. I would recommend this dealership. Very convenient location. Staff friendly and efficient. Everything went smoothly. I would recommend this dealership. More

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The service staff at Koon’s are always so helpful and do a wonderful job keeping my Highlander in great condition. a wonderful job keeping my Highlander in great condition. More

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This is 2nd request for my review. Employees thorough caring helpful and I feel I can trust their recommendations etc. I have been going there 4 yrs since moving to DC. I ask for deta Employees thorough caring helpful and I feel I can trust their recommendations etc. I have been going there 4 yrs since moving to DC. I ask for detailed list of what was done and why and receive it More

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I made a service request last week thru Oscar for valet service today. The service was for 10:00. I spoke with Jay at 10:40, he explained the valet service was backed up. At 2:40 I spoke with Jay again and service today. The service was for 10:00. I spoke with Jay at 10:40, he explained the valet service was backed up. At 2:40 I spoke with Jay again and was told valet could not get in touch with me. I've used the valet service a few times and was home all day waiting for their call. No one called or showed up. Left a voice mail for Ashley in customer relations. More

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