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Oscar Canales
Oscar Canales at Koons Arlington Toyota

Oscar Canales | Page 10

Asst Service Manager

Koons Arlington Toyota

4045 Lee Highway
Arlington, VA 22207

4.8
149 Reviews

Oscar speaks Spanish fluently.

4.8

149 Reviews

Write a Review

149 Reviews of Oscar Canales

November 13, 2022

Dealership Rating
Employee Rating

I would like to say that Oscar Canales provided excellent customer service, explained all of my options and ensured my Sienna was operating properly. I would highly recommend Oscar for anyone coming to Koons More

by Salim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2022

Koons Arlington Toyota responded

Salim, thank you for the great review! We are thrilled to hear that you had a successful experience working with the Koons Arlington Toyota team. Drive safely in your Toyota Sienna, and we will be sure to pass on the kind feedback to Oscar!

May 30, 2022

Dealership Rating
Employee Rating

Very good service! They accomplished periodic maintenance very quickly, and shuttle service was outstanding. A good use of my time. More

by Webbfor
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2022

Koons Arlington Toyota responded

Thank you for the review. We are glad that our team was accommodating and hardworking. We appreciate the kind words, see you again soon!

April 20, 2022

Dealership Rating
Employee Rating

Kind,friendly, cares about their customers, they will inform their customers about any issues that are found on the vehicles during their inspection and work with you what’s best to get any issues resolv More

by CREYES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tache de la Roche, Steve Jaeger

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Apr 21, 2022

Koons Arlington Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Koons Arlington Toyota team. Drive safely, and we hope to see you back again down the road!

April 03, 2022

Dealership Rating
Employee Rating

I have been using this dealership for service since 2004 and have always found them very responsive to the care of my car. More

by epourron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Koons Arlington Toyota responded

Thank you so much for your continued support! We appreciate it!

March 20, 2022

Dealership Rating
Employee Rating

Very convenient to where I live. Service appointments are handled efficiently. No complaints at all. More

by Andrews5515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 21, 2022

Koons Arlington Toyota responded

Andrew - Thank you so much for being a great Koons Arlington Toyota customer! We truly appreciate your business and support.

March 12, 2022

Dealership Rating
Employee Rating

We purchased two cars from this dealership And we’ve been pleased with both sales and service More

by Rherm65128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 14, 2022

Koons Arlington Toyota responded

Thank you for the great review! We are so glad to hear that you had such successful experiences working with the Koons Arlington Toyota team. We appreciate your repeat business and hope to see you back again down the road!

March 07, 2022

Dealership Rating
Employee Rating

I know the service representative Mr Oscar and he is very experienced and always give us good advice and recommendation. More

by Sharan k Barua
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 08, 2022

Koons Arlington Toyota responded

Thank you for the review. We're glad to be the team that takes care of you, we appreciate it here at Koons Arlington Toyota!

March 01, 2022

Dealership Rating
Employee Rating

The service was good but it could have been better since the shuttle service didn’t meet my expectations More

by Cathysharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 01, 2022

Koons Arlington Toyota responded

Cathy, thank you for your feedback. While I'm delighted your service was satisfying, I'm sorry you can't say the same about our valet shuttle. I have opened communication with our service team regarding the shuttle process and making sure everyone is on the same page, as well as providing estimated wait times as necessary. Thank you for your feedback. Best, Chelsea Johnson - Customer Relations Manager - 703 522 6000 x 1107

February 19, 2022

Dealership Rating
Employee Rating

Took car in for a 6 month check. The scheduled appointment time was honored. The work was completed in a timely fashion. A job well done. More

by bseidman26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 21, 2022

Koons Arlington Toyota responded

Thank you so much for coming to Koons Arlington Toyota! We love to hear that your service visit went smoothly and quickly. Have a great week!

February 16, 2022

Dealership Rating
Employee Rating

Always a quick and easy service at Koons Arlington Toyota, Oscar is my go to guy, always on point! More

by Coogansbluf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 16, 2022

Koons Arlington Toyota responded

Thank you for your confidence in Oscar and our team! We appreciate your business and we hope to welcome you back to Koons Arlington Toyota in the future. Drive safely!

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