Ovais Mughal
Ovais Mughal at Mazda of Elk Grove

Ovais Mughal

Finance Manager (Speaks Urdu/Hindi)

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
93 Reviews
4.9

93 Reviews

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93 Reviews of Ovais Mughal

March 19, 2026

Dealership Rating
Employee Rating

Anahi was super nice and welcoming. She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions More

by ninavang2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience! We’re glad Anahi provided such welcoming, and attentive service during your visit and took the time to give clear and detailed information and recommendations. It's great to know you had a positive experience and we look forward to assisting you again in the future.

March 16, 2026

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Employee Rating

Best car buying experience ever and I highly recommend seller Christian Gonzalez and Elk Grove Mazda! More

by Debra.laughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Mar 18, 2026

Mazda of Elk Grove responded

Thank you for the amazing review! We’re thrilled to hear that your car-buying experience was so positive and that Christian took great care of you. We truly appreciate your support and look forward to assisting you again whenever you need service.

March 13, 2026

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Employee Rating

That’s great, thank you. They were very friendly and even shared a video of the oil change. It was really helpful. More

by Eka Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We are glad you enjoyed the transparency and clear guidance we aim for when providing service to our customers. It was a pleasure to be able to assist in getting your vehicle running and back on the road.

March 04, 2026

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It wasn't bad ,but it was disappointing buying my first new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of th More

by joseecampos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear you found our dealership clean and welcoming, but we’re sorry your first new car purchase didn’t meet your expectations. We apologize for the inconvenience of having to return to complete paperwork. Our goal is always to make the buying process as smooth as possible, and your feedback will help us ensure better communication and preparation in the future.

March 03, 2026

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Employee Rating

Best car buying experience I’ve ever had. I highly recommend Christian and Elk Grove Mazda. Christian was knowledgeable, professional and helpful. He spent time with me to understand vehicle More

by Debra.laughlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Mar 04, 2026

Mazda of Elk Grove responded

Thank you for your 5-star review! We’re honored to provide you with such a great car-buying experience, and we're glad Christian and Ovais made an effort to make sure you felt confident with your vehicle and the purchasing process. Thank you for choosing us and we wish you many happy miles ahead!

March 02, 2026

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How could anyone give him less than a 5. 0 rating? Kind, honest, and helpful. Definitely a guy who knows his cars and cares about his customers. I'm telling anyone who is interested in a Mazd More

by chandler.crook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez, Loi Pham

Mar 02, 2026

Mazda of Elk Grove responded

Thank you for the kind words! Chris would be thrilled to hear how his service has made your experience such a positive visit and it was definitely a pleasure to be able to guide you to your perfect car! We truly appreciate your trust and support—enjoy your new ride!

February 28, 2026

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Employee Rating

This was our first time at this dealership. Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly re More

by SHANASELISE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Mazda of Elk Grove responded

Thank you for choosing Mazda of Elk Grove! We’re so glad to hear that our sales and finance teams could help guide you to the perfect car and could make your car-buying experience a positive one. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle!

February 23, 2026

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Employee Rating

The porocess was fine and representativs were nice. What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it wa More

by CMA25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 24, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We appreciate you taking the time to speak with us directly, and we're glad we were able to address your concerns. If there’s anything else we can do, please don’t hesitate to reach out. We truly value your business.

February 20, 2026

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Employee Rating

10/10 highly recommend. Christian was very professional and transparent. Appreciate the excellent customer service! More

by Ecmamaril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Feb 20, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! It’s wonderful to know that you felt well taken care of and that Christian was able deliver a high level of service that we take great pride in. Your recommendation means a lot, we truly appreciate your business and support!!

February 16, 2026

Dealership Rating
Employee Rating

Cristian was top-notch! He was personable, considerate of my time, and always concentrated on what I needed in the car-biting experience. If I walked in to the same dealersh More

by tlr1293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Gonzalez

Feb 17, 2026

Mazda of Elk Grove responded

Your amazing feedback is greatly appreciated! Christian definitely demonstrates our team's attentive, transparent, and welcoming qualities and we are glad he was able to assist you in finding your new vehicle. We will always be here to help you with any future services or purchases.

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