Ovais Mughal | Page 3

Thomas W. the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would the salesperson was engaging, a good listener and delivered on what I was looking for. The manager and finance department were good as well. I would recommend to anyone to give Elk Grove Mazda a try More

by sweetchildofwine Verified Customer Verified Customer

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Eric is an excellent sales rep. He is very knowledgeable about the vehicles and his demeanor is calm and laid back. He is very knowledgeable about the vehicles and his demeanor is calm and laid back. More

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Anahi was super nice and welcoming. She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions we had and even helped us out when we came in at a later time. She made sure the we had everything we were looking for in our car and even made recommendations. She made the process easy and fast. More

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That’s great, thank you. They were very friendly and even shared a video of the oil change. It was really helpful. They were very friendly and even shared a video of the oil change. It was really helpful. More

by Eka Collins Verified Customer Verified Customer

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It wasn't bad ,but it was disappointing buying my first new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of th new car. Family has gotten better experience with other dealerships (Kia, CarMax, etc). Dealership was clean and had a good vibe though. On top of that they made me come back the following day to sign forgotten form. It was very inconvenient since I'm very busy. An apology or a comp would have been appreciated. More

by joseecampos Verified Customer Verified Customer

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Best car buying experience I’ve ever had. I highly recommend Christian and Elk Grove Mazda. Christian was knowledgeable, professional and helpful. He spent time with me to understand vehicle I highly recommend Christian and Elk Grove Mazda. Christian was knowledgeable, professional and helpful. He spent time with me to understand vehicle functions and how to operate the Apple Car Play. The finance specialist also was great to work with. and I feel I received a great buy for the money. More

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How could anyone give him less than a 5. 0 rating? Kind, honest, and helpful. Definitely a guy who knows his cars and cares about his customers. I'm telling anyone who is interested in a Mazd 0 rating? Kind, honest, and helpful. Definitely a guy who knows his cars and cares about his customers. I'm telling anyone who is interested in a Mazda to find him! More

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This was our first time at this dealership. Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly re Great selection of vehicles to choose from. The sales and finance guys were very knowledgeable and made our experience a great one. I would highly recommend this location to others! Thank you. More

by SHANASELISE Verified Customer Verified Customer

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The porocess was fine and representativs were nice. What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it wa What is not okay is that my husband asked for the fluids to be topped off (i.e. brake, coolant and power steering) as the car is older and when it was check, the levels were low. The rep said he would check to see if its okay, then stated he is going to go and drive the vehicle to get to topped off. He brought it back saying it was done but when I got home with the vehicle and had my husband check, it wasn't topped off at all and the levels were exactly the same. So either the service department lied and said they did or the Sales rep did. Either way, that's a horrible way of conducting business. They also pre install every vehicle with a way point GPS tracker and tried to make us pay $1000 more to activate the device through them because they put it on the car. More

by CMA25 Verified Customer Verified Customer

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10/10 highly recommend. Christian was very professional and transparent. Appreciate the excellent customer service! Christian was very professional and transparent. Appreciate the excellent customer service! More

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