Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 12

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.6
249 Reviews
4.6

249 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

249 Reviews of Owen Suarez

April 17, 2023

Dealership Rating
Employee Rating

I feel they misdiagnosed my vehicle and then wanted to charge me more after they replaced the starter and it still wouldn’t start. I paid 34000 dollars 5 months ago for a 2020 Chevy traverse with 20000 More

by steve_oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 13, 2023

Dealership Rating
Employee Rating

Very good dealer. Great pricing and a large selection of vehicles. Steve was excellent and showed me a lot of vehicles and found one at the price I was looking for. More

by lunasalgado23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Grenfell

April 10, 2023

Dealership Rating
Employee Rating

Ms. Martinez is the absolute best! Mr. Owen is the best also.They took care of me like royalty. More

by carla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

April 04, 2023

Dealership Rating
Employee Rating

I've been having lots of problems with my Malibu. Service has been very good.Both the workers and myself have been patience through this process.Noted are the members who have helped me a great dea More

by KUP22554
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Apr 06, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 10, 2023

Dealership Rating
Employee Rating

Work was scheduled promptly and completed as promised and in a professional manner as expected More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Mar 13, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

March 03, 2023

Dealership Rating
Employee Rating

Vehicle was taken in right away and Owen completed the initial paperwork promptly but service took a long time for just an oil change (no tire rotation). But I do understand that worker shortages are not More

by tglab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 24, 2023

Dealership Rating
Employee Rating

very good team and commitment to service - much better than previous; will definitely come back. More

by carl740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Advantage Chevrolet of Hodgkins responded

Carl, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 10, 2023

Dealership Rating
Employee Rating

he is good and understand he help type for us. cuz we are deaf. THANKS TO OWEN SUREZ More

by RJ58MGD
Recommend Dealer
Yes
Feb 13, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 07, 2023

Dealership Rating
Employee Rating

Service department is kind and courteous. My car was ready when promised. Looks like it was repaired correctly the first time. I'm glad I purchased the Equinox from Advantage Chevy. More

by P squared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Advantage Chevrolet of Hodgkins responded

I truly appreciate you taking the time to write about your experience at our service department. I want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 03, 2023

Dealership Rating
Employee Rating

Very professional service. Work was finished much earlier than I was told. Quality work. I am pleased. More

by RAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2023

Advantage Chevrolet of Hodgkins responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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