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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
427 Reviews
4.7

427 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Languages Spoken

English English

427 Reviews of Owen Suarez

January 27, 2026

Dealership Rating
Employee Rating

I had a problem with antenna reception in which they had to order a replacement part that took about a week to arrive then the problem was repaired in under 3 hours. Thanks to Owen and the team at Hodgk More

by weeping_willow_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm glad to hear that Owen and the Advantage Chevrolet of Hodgkins team were able to resolve your antenna reception issue efficiently. I appreciate your patience during the part ordering process and am thrilled that you're satisfied with the repair. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 17, 2026

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Employee Rating

Quick turnaround and knowledgeable advisor, very good service. Look forward to coming back in the near future More

by CHRISALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Chris! I'm thrilled to hear about your positive experience at Advantage Chevrolet of Hodgkins. It's great to know that our knowledgeable advisor provided you with excellent service. We look forward to welcoming you back soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 15, 2026

Dealership Rating
Employee Rating

Owen always takes care of my Chevrolet service needs in a timely and professional manner More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

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Jan 15, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I am glad that Owen has been taking great care of your Chevrolet service needs at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 12, 2026

Dealership Rating
Employee Rating

Service Team was / is outstanding; courtesy; keeps you well informed on progress of vehicle service. More

by bpoztiv-22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for taking a moment to tell us how we did! I appreciate you taking the time to recognize our outstanding service team at Advantage Chevrolet of Hodgkins. It's great to hear that you felt well-informed about the progress of your vehicle service. We look forward to seeing you again for your future needs! Sincerely, Felipe Alfaro falfaro@advantagedealer.net (708) 215-2539

January 08, 2026

Dealership Rating
Employee Rating

They got me in and out of there pretty quick. Had no problems with the service More

by shaughnesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Jan 09, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I am thrilled to hear that you had a quick and hassle-free experience at Advantage Chevrolet of Hodgkins. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 08, 2026

Dealership Rating
Employee Rating

Brought my 2025 Equinox in for an issue with the shark fin antenna they had to order the part which took about a week but the repair itself only took 3 hours. I am pleased with Advantage Chevy and I highl More

by weeping_willow_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service for your 2025 Equinox at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us, and we appreciate your patience while we ordered the part. If you need anything in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 19, 2025

Dealership Rating
Employee Rating

Owen took very good care of my situation. He was very friendly and most of all very genuine. He explained things in a way I could understand and was very knowledgeable. He very good at his jo More

by claude.waller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Claude! I'm thrilled to hear that Owen provided you with exceptional service and made your experience at Advantage Chevrolet of Hodgkins a positive one. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 15, 2025

Dealership Rating
Employee Rating

Fast efficient and friendly service. Vehicle was ready when promised. Owen was helpful and friendly. More

by jkmerola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 15, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We truly appreciate your kind words about our fast, efficient, and friendly service at Advantage Chevrolet of Hodgkins. It's great to hear that Owen was able to assist you and that your vehicle was ready when promised. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

December 08, 2025

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Employee Rating

Still have question's regarding my new electric car. Owen was great, getting charging station has been challenging. A number of stations not functioning More

by jstanley0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 09, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I am glad to hear that Owen provided you with great service. We understand that finding functional charging stations can be a challenge, and we appreciate you bringing this to our attention. If you have any specific questions about your new electric car, please feel free to reach out to us at Advantage Chevrolet of Hodgkins. We're here to help! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 07, 2025

Dealership Rating
Employee Rating

Love the customer service and the waiting room is pretty nice as well, but still dont think it should take 2.5 hours for some quick services. Hopefully better turnover time next time. More

by bjv137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 07, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear you enjoyed our customer service and the waiting area at Advantage Chevrolet of Hodgkins. I understand the importance of timely service and appreciate your patience. We’re always looking for ways to improve and will take your comments into consideration. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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