Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

December 08, 2025

Dealership Rating
Employee Rating

Still have question's regarding my new electric car. Owen was great, getting charging station has been challenging. A number of stations not functioning More

by jstanley0809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Dec 09, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I am glad to hear that Owen provided you with great service. We understand that finding functional charging stations can be a challenge, and we appreciate you bringing this to our attention. If you have any specific questions about your new electric car, please feel free to reach out to us at Advantage Chevrolet of Hodgkins. We're here to help! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 07, 2025

Dealership Rating
Employee Rating

Love the customer service and the waiting room is pretty nice as well, but still dont think it should take 2.5 hours for some quick services. Hopefully better turnover time next time. More

by bjv137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. I'm glad to hear you enjoyed our customer service and the waiting area at Advantage Chevrolet of Hodgkins. I understand the importance of timely service and appreciate your patience. We’re always looking for ways to improve and will take your comments into consideration. We look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 28, 2025

Dealership Rating
Employee Rating

I was treated very nice. Owen made sure i was updated on the status of my car More

by raisedbywolfs210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that Owen provided you with excellent service and kept you updated on your car's status. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers have a positive experience. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

November 26, 2025

Dealership Rating
Employee Rating

The service team consistently delivers as promised and work is completed in a prompt and professional manner More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Nov 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Donion! I'm thrilled to hear that our service team at Advantage Chevrolet of Hodgkins consistently meets your expectations. Your satisfaction is our top priority, and we appreciate your support. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 22, 2025

Dealership Rating
Employee Rating

Work is always done professionally and in a timely manner as promised, very much appreciated. More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Nov 22, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your kind words and am glad to hear that you had a positive experience with our team at Advantage Chevrolet of Hodgkins. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

Dealership Rating
Employee Rating

The salesman Kameron was solid and not pushy. The SM Glen was easy to work with reviewing numbers. The transparency with the numbers and the salesman tactics peek out here. Finance was quick to n More

by EMAX503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Fabian Murillo, Jeffrey Serwas , Kameron Les

Nov 13, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We're glad to hear that you had a positive experience with Kameron, Glen, Owen, and our finance team at Advantage Chevrolet of Hodgkins. It's important for us to provide transparency and a pleasant environment. We appreciate your comments about Jeff, and we will take them into consideration as we strive to improve our customer service. If you have any further concerns, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

November 11, 2025

Dealership Rating
Employee Rating

The staff is very friendly and they take time to explain the services they recommend. Dealer ship waiting area is very clean. The coffee and treats are a plus! More

by Fusion guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re happy to hear that you had a positive experience with our friendly staff at Advantage Chevrolet of Hodgkins. We take pride in providing excellent service and a clean, comfortable environment for our customers. We look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2025

Dealership Rating
Employee Rating

Excellent customer service! Due to the nature of my car problem, I was not able to make an appointment as it needed immediate attention, and they were able to help immediately More

by ANAWHO66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We’re pleased to hear that you received excellent customer service and that we could assist you promptly with your car issue. We’re also glad you enjoyed the fresh popcorn! We look forward to seeing you again at Advantage Chevrolet of Hodgkins for any future needs. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 06, 2025

Dealership Rating
Employee Rating

They doing beautiful job Very good service Very nice people Take take care everything I will back again More

by escobedojorge29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, jorge! I appreciate your kind words about the service and the team at Advantage Chevrolet of Hodgkins. I'm glad to hear you had a great experience, and we look forward to welcoming you back again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 06, 2025

Dealership Rating
Employee Rating

My wife bought a car here. For some reason they keep emailing, texting, and calling me, a male. We find this sexism irritating. However we have had good service otherwise - her More

by adamnull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: You’re kidding, right?

Nov 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us, Adam. I appreciate your comments about the great service your wife received during her purchase at Advantage Chevrolet of Hodgkins. I understand your concerns regarding the communication methods and will address this matter to ensure a better experience moving forward. Please feel free to reach out to us directly if you have any further concerns. We value your input and look forward to assisting you in the future. Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

Dealership Inventory (268 Vehicles)

used 2023 Honda Ridgeline car, priced at $30,405
2023 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $28,751
2021 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Trax car, priced at $23,985
2026 Chevrolet Trax
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Trax car, priced at $27,471
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $78,220
2026 Chevrolet Tahoe
new
Black exterior
Unknown
Four-wheel Drive
used 2023 GMC Terrain car, priced at $27,971
2023 GMC Terrain
used
Summit White exterior
Automatic
All-wheel Drive