Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.6
249 Reviews
4.6

249 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

249 Reviews of Owen Suarez

February 23, 2024

Dealership Rating
Employee Rating

I went in for a required recall and everything was completed efficiently. I also had my radio checked for a malfunction. More

by dianalynn.dipierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Advantage Chevrolet of Hodgkins responded

I appreciate your kind words. I am glad that we could get your vehicle fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! I look forward to your next visit. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 22, 2024

Dealership Rating
Employee Rating

Owen was very helpful and provided service updates. . Everyone at Advantage Chevrolet is pleasant and courteous. More

by Sandy K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Advantage Chevrolet of Hodgkins responded

Hello Sandy, and thank you for your kind words! Owen is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 12, 2024

Dealership Rating
Employee Rating

Technician was friendly and professional. The dealership over all was clean and personal was very friendly and professional. Received service with a smile 😃 advised me as to when I should c More

by alvarado61877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 10, 2024

Dealership Rating
Employee Rating

Everyone there was so kind and helpful. They explained everything to make sure I understood what they did and why they did it. They were quick with the job which worked for me because I had More

by m.morales9292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Pantoja, Jose Guzman

Feb 13, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. I hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 09, 2024

Dealership Rating
Employee Rating

Owen was great! So polite and professional. Asking be several times, if there is anything Else he can do for me. Advantage Chevrolet is also great! Every body are More

by 70dzrhaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Isamar Diaz

Feb 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 08, 2024

Dealership Rating
Employee Rating

All the service that I wanted was done and the 45000 mile service was explained to me . I had that done as well and was happy it was done sooner than expected. More

by gcunclebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Advantage Chevrolet of Hodgkins responded

Bill, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 06, 2024

Dealership Rating
Employee Rating

Everything was great from start to finish with customer service and everyone I dealt with thanks. More

by EDWARD.TYLKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for putting your trust in Advantage Chevrolet of Hodgkins, Edward! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 04, 2024

Dealership Rating
Employee Rating

No more this dealership or any other chevy dealership got in again with new problem on 11 months old vehicle with 10K miles for screaming actuators again quality gm build and on top of that got charge over $ More

by GREG P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Greg. Here at Advantage Chevrolet of Hodgkins, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

February 01, 2024

Dealership Rating
Employee Rating

Its a great place to go and get work done your car worked on. A great place to get a vehicle. The customer service is great. More

by thomascentano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Carolina Wetzel

Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

February 01, 2024

Dealership Rating
Employee Rating

Owen was very helpful and informed about my situation! He made sure all of my vehicle repair needs were met and in a efficient manner. More

by sotirios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Owen went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

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