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Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 40

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
419 Reviews
4.7

419 Reviews

Write a Review

Dealership Experience

5 yrs, 4 mos

Languages Spoken

English English

419 Reviews of Owen Suarez

December 02, 2021

Dealership Rating
Employee Rating

Staff was courteous and efficient. They made an effort to keep me informed of what was taking place. More

by bccollectible77
Recommend Dealer
Yes
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Dec 03, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 02, 2021

Dealership Rating
Employee Rating

Great customer service. Owen and Carolina are awesome! And the techs know their stuff. I will continue to use Advantage Chevrolet of Hodgkins. More

by mrwilder3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Dec 03, 2021

Advantage Chevrolet of Hodgkins responded

Hello, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Advantage Chevrolet of Hodgkins. We can’t wait to see you for your next servicing appointment! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 27, 2021

Dealership Rating
Employee Rating

I have always had a great experience with this dealership both in the purchasing and the service of my past and present Chevy vehicles. More

by JACKANDGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Swick

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Nov 29, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Jack. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 20, 2021

Dealership Rating
Employee Rating

The staff is always very helpful and knowledgeable. They are also always very friendly and courteous. Thanks! More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro , Len Paluch

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Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 18, 2021

Dealership Rating
Employee Rating

I have to go back because the radio wasn’t fixed and it’s happening more More

by mickey48
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 19, 2021

Advantage Chevrolet of Hodgkins responded

Mickey, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 17, 2021

Dealership Rating
Employee Rating

Advantage Chevrolet employees are helpful, courtesy and willing to go the extra mile to ensure excellent customer service. More

by teresaallen1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brennan

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Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Had my smoking Tahoe towed after hours to Advantage and by mid-afternoon the next day it was serviced and ready for pick up. Great communication from Owen!! More

by DINONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Only complaint was it took very long for an oil change and tire rotation. Otherwise it was fine. More

by jmpena1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Michael and Owen were great but the mechanics forgot to lock my hood which is a huge Saftey hazard More

by bledsoecanton11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Heeney

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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Dealership Rating
Employee Rating

Nice place good people fast service they make sure everything is done before you leave More

by aishamckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Report | Print
Nov 15, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Aisha. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

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