Owen Suarez
Owen Suarez at Advantage Chevrolet of Hodgkins

Owen Suarez | Page 39

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

4.7
423 Reviews
4.7

423 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Languages Spoken

English English

423 Reviews of Owen Suarez

January 13, 2022

Dealership Rating
Employee Rating

They are great with diagnosis and repair. One of very few dealerships I trust and the always address all my concerns in a timely manner given everything going on with COVID they are good with their time esti More

by MIKOWSKI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, Carolina Wetzel, Felipe Alfaro, Sergio Andrade, Angel Lopez , Len Paluch, Sarah Swick, Valerie Tromiczak

Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 30, 2021

Dealership Rating
Employee Rating

Advantage Chevrolet performed a pre-purchase inspection for me on a car that was available from a non-Chevy dealership down the street. Their inspection was fairly detailed and provided me with the inform More

by jgower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 23, 2021

Dealership Rating
Employee Rating

Great customer service great clean seating area great staff who took there time with me I value that… More

by kahilondenero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 23, 2021

Dealership Rating
Employee Rating

The People at the dealership from the ownership on down are genuine and highly professional. I strongly recommend them for service and car needs. More

by chriswelch2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 20, 2021

Dealership Rating
Employee Rating

I love all of their staff. They are extremely helpful and thorough. I can access everything online and via video. I won’t go anywhere else for service. They’re the best at it!!! More

by rabowdry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Mike Heeney

Dec 22, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 17, 2021

Dealership Rating
Employee Rating

Great communication and follow up. Called me and sent me a video of the problems with the car, which i think is great. Called me and let me know the problems, estimate and when my car will be ready. They More

by tammy.ward81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 14, 2021

Dealership Rating
Employee Rating

They were kind and efficient work done properly and on time provided courtesy car also More

by dennis.childs55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 13, 2021

Dealership Rating
Employee Rating

You’re a great professionals, always taking care of your services and given attention personal to questions and answered with excellent comments. More

by Gustavo Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Dec 15, 2021

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 09, 2021

Dealership Rating
Employee Rating

Owen was great! Great communication and addressing my concerns promptly. I'll ask for Own specifically next time! More

by ALANBOND1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey

Dec 10, 2021

Advantage Chevrolet of Hodgkins responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 09, 2021

Dealership Rating
Employee Rating

Quick and easy check-in. Very supportive staff. Was told it will be done in 2 hours, and that time was met. More

by chiquitomonica1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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