Ozzie Sanchez | Page 10

Purchased my 5th vehicle from Ashley last month and everything is great. The whole ray auto group is wonderful and I can’t wait to be back and purchase my 6th vehicle!! everything is great. The whole ray auto group is wonderful and I can’t wait to be back and purchase my 6th vehicle!! More

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Always an incredible experience when I'm at this dealership. I highly recommend going here! dealership. I highly recommend going here! More

by Jakob Z Verified Customer Verified Customer

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The process was smooth and very informative. This is. Our second vehicle purchased here and we will come back This is. Our second vehicle purchased here and we will come back More

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Service department is ridiculous. 2013 Ram 1500 Sport. Took truck in 4 times because the 4 wheel drive wasn't working. I'm mechanically inclined and said the grinding was in the 2013 Ram 1500 Sport. Took truck in 4 times because the 4 wheel drive wasn't working. I'm mechanically inclined and said the grinding was in the front. They put a new transfer case in, $200 deductible, still didn't work after returning it to me saying it did.New 4 wheel drive control computer installed, $400. Still didn't work after getting the truck back. Took it back and had a mechanic walk next to the truck while driving it in 4x4. Said it sounded like the front driveshaft ujoints. 2 weeks later told it was getting a whole new front differential. Get it back and it finally had 4 wheel drive. A month later a vibration in the front end while turning left. Took it in to have it looked at, but no mechanic available. Took it to a different shop to find out that passenger front bearing was shot, with about a 1/4 inch play in it, and the driver side CV boot torn and leaking grease. Had the bearing let go the tire could have come off the truck causing a major accident and or major damage to the truck itself. Dealer wanted another $200 deductible to fix just that 1 side. I ended up doing both myself for $280. Got a call from them today asking about my experience with them and my truck. When I explained my dissatisfaction, I was told thank you and have a nice day... Unbelievable....no attempt at making me happy or anything. This is the second truck I have purchased within the last 3 years from this dealer group and I will not be returning, for purchase, service or parts. Diagnosis is terrible, just throw parts at it... More

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Ray CDJR have excellent customer service, as well as a super sexy salesman Anthony Mendez. I’d buy a car from that stud muffin any day. super sexy salesman Anthony Mendez. I’d buy a car from that stud muffin any day. More

by KhalFreako Verified Customer Verified Customer

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The best customer service I’ve been too that actually understands when there is a problem with my car they fix it the first time! understands when there is a problem with my car they fix it the first time! More

by MALDONADO23RAY Verified Customer Verified Customer

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Easy to deal with staff and sales teams. Our salesman Brad did a great job. Dan the sales manager was a no pressure guy and very helpful. Oscar the finance manager was prompt professional an Our salesman Brad did a great job. Dan the sales manager was a no pressure guy and very helpful. Oscar the finance manager was prompt professional and completed our paperwork quickly. All in all we got a deal we are pleased with and vehicle we are proud to own. More

by ptnagel76 Verified Customer Verified Customer

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Great experience… no pressure… listened to my little questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing questions and found out the answers before even knowing I would be coming back to purchase! Also worked with us on pricing More

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Great dealership. Ashley and Dan were fantastic. No old school dealer games. It was a great experience. Ashley and Dan were fantastic. No old school dealer games. It was a great experience. More

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Ashley was awesome! She was professional, thoroughly and helpful in buying my new vehicle. She made sure I was comfortable with everything prior to leaving the dealers She was professional, thoroughly and helpful in buying my new vehicle. She made sure I was comfortable with everything prior to leaving the dealership and has already followed up. She exceeded all expectations I had! More

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