Pablo Moreira

On 9/29/25 I purchased a car at Regal Kia at Lakeland, Fl after signing all documents and completed all the process, the salesman said they had lost a key to the car. (A key he mentioned costs about $500) H after signing all documents and completed all the process, the salesman said they had lost a key to the car. (A key he mentioned costs about $500) He said would have the key turn in to me in no time. I came back on 10/3/25 ( missed work) only to be told they CANT find the key. Today is 10/9/25 I have been given the run around regarding this issue. I had to missed work again and things I had to do because he stated the key guy goes to the dealership on Thursday, I am here asking for a loaner while they fix THEIR MISTAKE and they are denying to provide one. More

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Good place to buy your car,the way they take care of you is good 👍 is good 👍 More

by enidgarcia0729 Verified Customer Verified Customer

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Often waste my time when bringing my vehicle in for recalls. Leave greasy prints and dirt in my interior. Scratched interior on the most recent visit. Can’t help but wonder if — since I refused to sell recalls. Leave greasy prints and dirt in my interior. Scratched interior on the most recent visit. Can’t help but wonder if — since I refused to sell my car back to them — if they are deliberately trying to reduce the value of my car. Several other issues over the years. More

by ESPIeRA Verified Customer Verified Customer

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Everyone there was very nice went out of there way to make you feel at home. make you feel at home. More

by none25 Verified Customer Verified Customer

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Pablo is the man his customer service is amazing even after the purchase he still checks on the car to make sure everything is going good ! after the purchase he still checks on the car to make sure everything is going good ! More

by jasminedavis872 Verified Customer Verified Customer

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Excellent service and attention Great experience buying my car. The salesperson was kind, professional, and answered all my questions patiently. They helped me find exactly what I needed. Thank you for eve my car. The salesperson was kind, professional, and answered all my questions patiently. They helped me find exactly what I needed. Thank you for everything! More

by ninibethrealestate Verified Customer Verified Customer

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I recently purchased a vehicle from Regal Kia Lakeland, and while the buying process was initially smooth, the post-purchase experience has been deeply disappointing. After completing the sale, I reached o and while the buying process was initially smooth, the post-purchase experience has been deeply disappointing. After completing the sale, I reached out multiple times to address an issue with the vehicle, but the dealership has been completely unresponsive. Despite my attempts to contact them via phone and email, I have received no acknowledgment or assistance in resolving the problem. This lack of follow-up reflects poorly on their customer service and commitment to buyer satisfaction. A reputable dealership should prioritize addressing customer concerns, especially after a significant purchase like a car. I strongly urge Regal Kia Lakeland to improve their communication and responsiveness to ensure future customers don’t face similar frustrations. Until this issue is resolved, I cannot recommend this dealership to others. More

by Sudheer Verified Customer Verified Customer

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Had a wonderful experience at this Kia dealership. Pablo was friendly, helpful, and never pushy. He made the car-buying process quick and stress-free. I love my new K4—great features and value. Highly Pablo was friendly, helpful, and never pushy. He made the car-buying process quick and stress-free. I love my new K4—great features and value. Highly recommend this place for anyone looking for a smooth and honest car buying experience! More

by ana v Verified Customer Verified Customer

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Excelente trato , profesionalismo el señor willi es muy amable siempre tratando de que el cliente salga contento y con una sonrisa gracias amable siempre tratando de que el cliente salga contento y con una sonrisa gracias More

by enrikesarria71 Verified Customer Verified Customer

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Very informative, took his time with my husband and I very punctual as well gave us a hundred percent of his time . very punctual as well gave us a hundred percent of his time . More

by chiarellajr Verified Customer Verified Customer

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