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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 14

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
313 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

313 Reviews

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313 Reviews of Pamela Bussiere

July 16, 2025

Dealership Rating
Employee Rating

This is the only place that I bring my truck to. Customer service is great! More

by aphillips234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am thrilled to hear that you love our customer service. We look forward to continuing to take great care of your truck. Please visit us again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan , Coby Smart

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

They did a great job! Service was quick and they were very communicative through the process. More

by swimcat18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with us at Colonial West Chevrolet of Fitchburg. Our team strives to provide quick and communicative service, and it's wonderful to know you felt that. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 15, 2025

Dealership Rating
Employee Rating

Great service and a job done right! Never have to bring it back s second time. More

by moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received great service at Colonial West Chevrolet of Fitchburg. It's wonderful to know that the job was done right the first time! We look forward to seeing you again for any future needs. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 14, 2025

Dealership Rating
Employee Rating

Staff was polite and courteous. Brought my truck in for an oil change and inspection and had a very good experience. Will definitely be back! More

by Juanisidromendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Juan! I'm glad to hear you had a great experience during your oil change and inspection at Colonial West Chevrolet of Fitchburg. Our team takes pride in providing polite and courteous service. We look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 05, 2025

Dealership Rating
Employee Rating

I bought a car at a different dealership, but they still treated me as though I'd bought the car there. I'll bring my car back there for service everytime More

by turbofx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Jul 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Colonial West Chevrolet of Fitchburg! I'm delighted to hear that you felt valued, even as a customer from a different dealership. We look forward to servicing your vehicle and hope to see you again for all your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2025

Dealership Rating
Employee Rating

I have been very satisfied with my whole experience with Colonial from the beginning. Coby, my salesman was great. The service department has been equally has helpful as well. More

by RPEZZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Coby Smart

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Jul 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a satisfying experience with us at Colonial West Chevrolet of Fitchburg. It's fantastic to know that Coby and our service department were able to assist you effectively. We appreciate your support and look forward to welcoming you back for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 01, 2025

Dealership Rating
Employee Rating

Reasonable prices, actually cheaper with the coupon than going to independent mechanic. Very communicative about status of vehicle. More

by cm.ventura
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! We’re glad to hear that you found our prices reasonable and that the coupon helped you save. It's great that our team was able to keep you informed about the status of your vehicle. We appreciate your support and look forward to helping you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

Excellent Service! Quick, comfy, and super professional! I strongly recommend! Thank you Colonial West Chevy! More

by GenoTheCarGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Edison DaCosta, Jeff Chandler

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced excellent service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

I usually have to wait about an hour for my oil change which is a little longer than I would think but whatever this time I had to wait an hour and a half it was going to be 2 hours until I complained Tha More

by MEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edison DaCosta

Report | Print
Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time for your oil change at Colonial West Chevrolet of Fitchburg. I understand that longer wait times can be frustrating, and we strive to improve our efficiency. If you have further concerns, please feel free to reach out to me directly. We hope to provide you with a quicker experience on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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