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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
223 Reviews

Dealership Experience

1 yr, 8 mos

4.9

223 Reviews

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223 Reviews of Pamela Bussiere

October 16, 2025

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Employee Rating

Very friendly people! Enjoyed speaking with them. My appointment for an oil change was for 10:00 and my vehicle wasn’t complete until 11:40. Perhaps they were very busy to More

by Ldupes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Oct 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! I am delighted to hear you found our team at Colonial West Chevrolet of Fitchburg friendly and enjoyed your visit. I appreciate your understanding regarding the delay with your oil change appointment. We strive to provide excellent service and your input helps us improve. We hope to see you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

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They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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Employee Rating

Everyone was kind. Work was done super quickly. Have had no problems at this dealer. The lady of the phone was extremely helpful in getting me in late. So much apprecia More

by josephpolito978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Joseph! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that our team was kind and that you received the help you needed, especially with scheduling. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 11, 2025

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Employee Rating

I know the work will be done correctly the first time I always make a appointment they make sure to explain what they are going to do and they are always friendly More

by Dtncddbmmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd

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Oct 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your trust in Colonial West Chevrolet of Fitchburg and am glad to hear that our team consistently provides you with clear explanations and friendly service. We look forward to seeing you again for your next appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

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The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 03, 2025

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Employee Rating

Professional, courteous, knowledgeable, experts on my vehicle, clean and inviting dealership, everyone is always friendly, Eric Phelps is the best when it comes to parts and accessories. Service departme More

by sanofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Eric Phelps Five Stars

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Oct 03, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, for your wonderful review! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Eric Phelps and our service department stood out to you. I appreciate your kind words about our knowledgeable team and inviting dealership. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

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Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

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Employee Rating

1st time having a vehicle serviced there. Awesome service great people! I would definitely recommend this place! More

by seanoloughlin420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Sean! We appreciate your kind words about the awesome service and great team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you had a positive experience during your first visit. We look forward to serving you again and thank you for recommending us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 12, 2025

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Employee Rating

Got me in early which was greatly appreciated as I travel a lot. Thank you SH More

by shawnherman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Sep 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shawn! We're thrilled to hear that we could accommodate your schedule and get you in early. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 10, 2025

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Employee Rating

Dealership people are great. I have purchased from and used you guys for my corvetts, trax, Silverado, ect More

by petemitchell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan

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Sep 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Pete! We truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg. It's wonderful to hear that you've had great experiences with our team while purchasing and servicing your Corvette, Trax, and Silverado. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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