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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 2

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
316 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

316 Reviews

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316 Reviews of Pamela Bussiere

April 22, 2026

Dealership Rating
Employee Rating

Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd

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Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 21, 2026

Dealership Rating
Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Jeff Chandler, Shelley Dupre

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Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words. We’re glad Pamela made checkout smooth and explained everything clearly. We look forward to caring for your Chevrolet Tahoe again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 18, 2026

Dealership Rating
Employee Rating

I had an emergency trip & colonial West got me in really quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us with your Chevrolet Trax on short notice during your emergency. We’re glad we could respond quickly to help keep you safe. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 19, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Evie! I’m glad to hear that Colonial West Chevrolet of Fitchburg was able to assist you quickly during your emergency. Your safety is my priority, and I appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 17, 2026

Dealership Rating
Employee Rating

Quick oil change, checked and replaced cabin filter but cut me a break and didn't replace engine filter. Military discount, thanks! More

by aneff104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate the 5-star rating. Pamela and our team are glad the oil change and cabin filter replacement were speedy and that we could extend the military courtesy on the engine filter. Thank you for your service, and we look forward to supporting your Chevrolet Malibu again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 16, 2026

Dealership Rating
Employee Rating

I have had a great experience buying my Jeep they are friendly. And the repair shop repaired my Jeep in a timely manner. I would highly recommend them. More

by Faith Dufresne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Ivan Vargas, Vincent Locher, Maynor Aguilar, Robby Dodd, Shelby Smart, Hasan Zahid, Robert Wheeler , Angie Misner

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Apr 16, 2026

Colonial West Chevrolet of Fitchburg responded

We’re thrilled that our sales team made your used Jeep Grand Cherokee purchase friendly and that our service department handled your repairs promptly. Thank you for recommending us. Enjoy every mile in your Jeep! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 15, 2026

Dealership Rating
Employee Rating

I was very happy with my recent service appointment. I experienced timely service, friendly staff, and a clean waiting area. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Apr 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Pam! I’m thrilled to hear that you had a positive experience during your service appointment at Colonial West Chevrolet of Fitchburg. We take pride in providing timely service and maintaining a clean environment for our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2026

Dealership Rating
Employee Rating

Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 13, 2026

Dealership Rating
Employee Rating

Great customer service, knowledgeable and listen to customers is why I like this dealership. Thank you More

by SLN22868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Apr 13, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear our team’s attentiveness and expertise made your Chevrolet Equinox service positive. Thank you for your kind words. We look forward to welcoming you back. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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