Pat Masone | Page 26

Smooth and easy Had an amazing experience purchasing my XC90 for my wife with sales person Vincent and finance manager Patrick! Best experience I've had! Would highly Had an amazing experience purchasing my XC90 for my wife with sales person Vincent and finance manager Patrick! Best experience I've had! Would highly recommend prestige volvo and Vincent and Pat! More

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Our 8th Volvo from Rich Curto. Rich Curto makes the process quick, easy and painless. We also work with Pat Masone in Finance who is knowledgeable, professional and very pleasant. Rich Curto makes the process quick, easy and painless. We also work with Pat Masone in Finance who is knowledgeable, professional and very pleasant. We have enjoyed the Volvo automobiles and our experiences with the dealership. More

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Class A, a wonderful car buying experince. Rich has been wonderful to deal with over the years, between my wife and I this is the eighth Volvo that he has gotten us into. Pat and Ron are great Rich has been wonderful to deal with over the years, between my wife and I this is the eighth Volvo that he has gotten us into. Pat and Ron are great guys as well. Rich and Pat are a great team very helpful and easy to work with over the years. Thanks guys for all you do. More

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An Absolute Pleasure This dealership is "Class A" with everything they do. They are truly wonderful from the moment you walk through the showroom doors to after you've re This dealership is "Class A" with everything they do. They are truly wonderful from the moment you walk through the showroom doors to after you've received your car and taken it home. The sales staff know how to conduct business in a personable, courteous , and downright classy way, as one expects from a Volvo dealership. Both Todd and Ronnie were excellent to work with, along with every other person we spoke with at the dealership. Kudos to Prestige for fostering a most pleasant shopping and buying car experience!! More

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Terrible sales person Sales performance was terrible needs training in time management distasteful experience with Tod as well as jake in finance and Pat sales manager mus Sales performance was terrible needs training in time management distasteful experience with Tod as well as jake in finance and Pat sales manager must be exposed price hagglers and Jake please return my deposit of $3500 on my cc asap THANK You More

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5 star dealer and staff! Our salesman Ron was great, he was courteous,friendly and knowledgeable! I would highly recommend him. He is an honest salesman! We love our new Vo Our salesman Ron was great, he was courteous,friendly and knowledgeable! I would highly recommend him. He is an honest salesman! We love our new Volvo. More

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Dealing with Prestige is a pleasure and relaxing experience. Buying my new xc 90 at Prestige Volvo was the right choice again. A previous experience brought me back due to the relaxing and quality dealership. MY Buying my new xc 90 at Prestige Volvo was the right choice again. A previous experience brought me back due to the relaxing and quality dealership. MY Salesman, Vincent D'Accardi is a great representative of Prestige Volvo, and I would refer others to him without hesitation. Pat Masone the finance person, was great as well, working hard to make it a pleasurable experience. More

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Excellent experience I initially came in to Prestige Volvo by driving by the dealership. I purchased a car from Prestige over 20 years ago but have not been back since. I I initially came in to Prestige Volvo by driving by the dealership. I purchased a car from Prestige over 20 years ago but have not been back since. I contacted Prestige through email, Tina helped me. She was extremely pleasant to coordinate with. When I came into the dealership I met Vin, who took the time to walk me through the vehicle that I was interested in – – an S 90 sedan. He careful he went through all the options (2017 amd 2018) and when he didn’t have the information at his fingertips, he obtained it for me. I then found out but I had a connection to Matt Haiken, who was a pleasure to deal with and assisted in the actual lease transaction. He walked me through specific vehicles, pricing options, and made sure that I got the best deal available. And the deal was fantastic. When I went to pick up the car, the entire process was well run, professional, and at no point did I feel like I was getting a “sales job“. I was very comfortable throughout. In the past, I walked out of other dealerships feeling like I was being played. Without hesitation, I can say that this was the opposite experience and probably the single best car buying experience I have had. More

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Disappointed Ongoing Customer Service Support Part 2 experience with this dealership. I thought after conversation with the General Manager Matthew, the issue would be resolved professionally and Part 2 experience with this dealership. I thought after conversation with the General Manager Matthew, the issue would be resolved professionally and quickly and I can write a positive review afterward. I was disappointed again. There is a difference between New support and On-going customer support. When you choose a dealership, you look for an ongoing/continuous customer support; not a one-time courteous treatment. The long delay for not wanting to refund partial of a tire warranty policy and not returning calls to the customer was part 1. Part 2, the customer has to perform all the leg-work to follow-up and inquire about the statuses. Of course, that could make the customer frustrated! The Tire company has no problem with the cancellation and refund of the policy but it requires the dealership to initiate the process. The amount is so small in the scale of such a large dealership. There is no follow through from the Finance Manager Pat and the General Manager Matthew on outstanding issue. The Tire company informed the customer that the process was completed and already handed back to the dealership. The customer has to inquiry the Finance Manager to find out why is it taking so long. After the Finance Manager told me that the check will be sent out the following week and now it is the 2nd week, there is still no update on the check. Getting money into the dealership – extra miles are provided so customer is happy. Getting money back to the customer – extra miles are a MUST from the customer, so dealer is happy (less work). More

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Friendly professional service Ronnie and his team at prestige Volvo made us "an offer we could not refuse". I stopped everything and drove up from my office to acquire my new V Ronnie and his team at prestige Volvo made us "an offer we could not refuse". I stopped everything and drove up from my office to acquire my new Volvo. I was amazed at some of the new features in the same model two years later! They just keep making this car better… The friendliness and enthusiasm where the icing on the cake! More

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