Patrick Koballa
Patrick Koballa at Coastal Kia

Patrick Koballa | Page 21

Dealer/GM

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
5.0
278 Reviews

Pat has been in the Automotive Business in Wilmington since 1994 and will be at Coastal Kia exclusively to assist with your automotive needs. A Truly Exceptional Experience is what each customer deserves on every visit to Coastal Kia.

Dealership Experience

8 yrs, 6 mos

Industry Experience

41 yrs, 6 mos

Languages Spoken

English English

5.0

278 Reviews

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278 Reviews of Patrick Koballa

October 22, 2019

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Employee Rating

Recall work My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and More

by HARRYVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , JP Nicholas

Oct 22, 2019

Coastal Kia responded

Great news! Our entire Coastal Kia team wants to thank you for this amazing five star review. We are thrilled we exceeded your expectations by completing the service faster than expected. We love the comment, "very impressed with the work done and the quality of the service staff". Thank you for choosing Coastal Kia! Feel free to take advantage of our complimentary Service Concierge drop off and pick up program during your next visit. Please call us if you need anything. We are here to help. Thanks again.

October 17, 2019

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Employee Rating

All a pleasure to go there. Wonderful experience every time a go. Sam at the service desk is always so helpful. All the guys at the service desk are. Will continue to come to co More

by AMCKITRICK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Sam from the service desk

Oct 18, 2019

Coastal Kia responded

Isn't Sam in service just the best? Thank you for the five star service review and awesome comments. It was thoughtful of you to mention Sam and our service team members in your review. Coastal Kia appreciates your loyalty. We strive to treat each client the way we wish to be treated.Please call us if you need anything, we are here to help. Thank you!

October 11, 2019

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Employee Rating

Customer Service was excellent. Everyone at Coastal Kia is so friendly and helpful. It really makes a difference to feel like your business is important to all the employees. More

by MEGGIEBUG02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Mike Mascavage

Oct 11, 2019

Coastal Kia responded

Thank you for the five star review and awesome feedback. We are thrilled you enjoyed your experience and found our staff to be "friendly and helpful". We sincerely appreciate your business. Thank you for choosing Coastal Kia!

October 10, 2019

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Employee Rating

Awesome experience Early on a Saturday morning,who expects to be greeted by the owner of the dealership. Mr Pat Koballa was there asking if we needed anything, offering More

by LUVBRACEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Oct 10, 2019

Coastal Kia responded

Fantastic! Thank you for the five star review. We sincerely appreciate your recognition of our commitment to customer service. Pat Koballa has created a culture of treating our clients the way we wish to be treated. Our Coastal Kia team strives to provide a "truly exceptional experience" for each client at every visit. It was extremely thoughtful of you to recognize Pat by name as well as his efforts to make you feel at home. Your gracious comments are truly appreciated. Thank you for choosing Coastal Kia!

October 06, 2019

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NOT PUT IN THE BOX!! This was probably the best car buying experience I have had in 50 years. No pressure tactics just plain up front conversations. My sales rep Jake Bake More

by prove
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker

Oct 07, 2019

Coastal Kia responded

Congratulations on your recent purchase. Thank you so much for the five star review and amazing comments. We are thrilled to hear Jake Baker and our team were able to exceed your expectations! We pride ourselves on our A+ BBB rating and 5 star review experience. Our goal is to provide a "truly exceptional experience" for every client at every visit. Welcome to the Coastal Kia Family!

October 04, 2019

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A+++ DEALERSHIP!!! Highly recommended. Coastal kia is the best dealership I have ever been too. They made the impossible, possible. Jason Stone, Michael Mascavage, and Pat Koballa went over More

by CM4806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone, Michael Mascavage

Oct 07, 2019

Coastal Kia responded

Wow! Thank you so much for the A+'s and amazing five star review. It was thoughtful of you to mention Jason Stone, Michael Mascavage and Pat Koballa by name. We appreciate the kudos for our team. We are thrilled to hear you were able to get the vehicle "you wanted for the price you could afford". Welcome to the Coastal Kia Family. We hope to see you again soon.

September 25, 2019

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Employee Rating

2019 Kia Sorento When I arrived to sign the loan p/w my new Sorento was parked out front with a Sold to VIP Customer with my name on it. Great way to start off the car More

by Tom F
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Hunt Sales & Michael M in financing

Sep 25, 2019

Coastal Kia responded

Congratulations Tom on the purchase of your 2019 Kia Sorento! A celebration indeed. Thank you for the amazing testimonial and for mentioning Jason Stone, Mike Mascavage and Pat Koballa by name . Pat Koballa has established a culture at Coastal Kia which includes treating our clients the way we wish to be treated. We are thrilled Jason and our team were able to exceed your expectations and treat you like the VIP that you are. Your loyalty and gracious comments mean the world to us. Welcome to the Coastal Kia Family. We know you will LOVE your new Sorento. Thanks again.

September 24, 2019

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Employee Rating

My reason for this review I could not have had a better experience. Everyone was very helpful,courteous, and understanding Things were explained in detail the problems with m More

by BRENDA2668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam and Bob

Sep 25, 2019

Coastal Kia responded

Thank you for the wonderful service review and thoughtful feedback. We love the comment "I could not have had a better experience". We realize there are dozens of local service centers to choose from. Thank you for trusting our Kia Factory Trained Technicians and Service Consultants. We are thrilled to have the opportunity to earn your business. Please let us know if you need anything. We are here to help.

September 12, 2019

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Employee Rating

Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More

by ANTHONY1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Bernie Brust, JP Nicholas, Peggy Roberts

Sep 12, 2019

Coastal Kia responded

Thank you for the five star review! We love the comment, "Coastal Kia Wilmington, NC has the best customer service in the area". We have a culture at Coastal Kia of treating our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again!

September 11, 2019

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Employee Rating

FANTASTIC My husband and I came in late on a Saturday evening. We had been to another KIA dealership and weren't treated very well. EVERYONE at Coastal Kia trea More

by MBDEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Hunt, Michael Mascavage

Sep 11, 2019

Coastal Kia responded

Fantastic! Congratulations on the purchase of your new Kia Soul! We sincerely appreciate the five star review and awesome comments. We are thrilled you had a great experience and our team was able to exceed your expectations. Welcome to the rapidly growing Coastal Kia Family! Please call us if you need us. We are here to help. Thanks again!

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