Patrick Lancaster | Page 12

Excellent services This dealership provides great and helpful customer services. Our salesperson (Ramsey) and the finance (Patrick) were very helpful and caring to my ne This dealership provides great and helpful customer services. Our salesperson (Ramsey) and the finance (Patrick) were very helpful and caring to my needs. Thank you. More

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Great Experience Every step of the purchase process was successfull. A knowledgeable and friendly team. The delivery process was seamless and Jimmy kept me informed t Every step of the purchase process was successfull. A knowledgeable and friendly team. The delivery process was seamless and Jimmy kept me informed throughout the process More

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Always a GREAT experience NPT never fails me. They work hard to make sure we are completely satisfied!! This will be our 3rd time back but probably not our last. NPT never fails me. They work hard to make sure we are completely satisfied!! This will be our 3rd time back but probably not our last. More

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Great Deal Excellent Service Stopped by to checkout a mailer I received and ended up trading in a 2016 for a 2018. Upgraded warranty and vehicle. Great people and excellent servic Stopped by to checkout a mailer I received and ended up trading in a 2016 for a 2018. Upgraded warranty and vehicle. Great people and excellent service More

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New sale Ozzy explained all features on the car, made sure everything was set correctly, advised of all options and made sure we understood everything, very pa Ozzy explained all features on the car, made sure everything was set correctly, advised of all options and made sure we understood everything, very patient. More

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Cipriano Sierra, Eugene and Patrick Lancaster were AWESOME! MY REASON FOR THE 5 STAR RATING IS BECAUSE CIPRIANO SIERRA, EUGENE AND PATRICK LANCASTER WERE ALL AWESOME IN EVERYTHING THEY DID TO HELP ME WITH THE I MY REASON FOR THE 5 STAR RATING IS BECAUSE CIPRIANO SIERRA, EUGENE AND PATRICK LANCASTER WERE ALL AWESOME IN EVERYTHING THEY DID TO HELP ME WITH THE INFORMATION OF THE RAV 4 AND ANSWERED THE QUESTIONS I HAD IN SELECTING MY VEHICLE. THEY WERE ALL VERY ATTENTIVE AND PATIENT IN ALL THEY DID. CIPRIANO SIERRA AND EUGENE TEST DROVE THE VEHICLE WITH ME AND SHOWED ME THE FEATURES OF THE RAV 4 AND EXPLAINED THE FEATURES TO ME. I'VE ALWAYS BOUGHT TOYOTA CAMRY'S BUT I REALLY AM ENJOYING THE RAV 4. IT'S AN AWESOME VEHICLE. I THANK YOU ALL FOR BEING SO PATIENT AND COURTEOUS TO ME NORTH PARK IS THE BEST PLACE TO BY TOYOTA VEHICLES! THANK YOU!! More

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Great Service! Found the perfect car for my family. Richard Ramirez was great help by showing us the car I was interested in. He was very knowledgeable and helped fi Found the perfect car for my family. Richard Ramirez was great help by showing us the car I was interested in. He was very knowledgeable and helped find a car in my price range. Finance was great as well. We will probably be back in the future. We have recommended the dealership to multiple people already. Thank you. More

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Dealership failed to Disclose vehicle damage Dealership failed to disclose that the vehicle I purchased was damaged and had shoddy body work done to it. The vehicle was a fairly new Toyota Tundra Dealership failed to disclose that the vehicle I purchased was damaged and had shoddy body work done to it. The vehicle was a fairly new Toyota Tundra with under 5000 miles. I should have known something was suspicious, because another vehicle same year and model had more miles, but cost almost a $1,000more than the vehicle I purchased. When I ask the salesman why was the same vehicle with more miles were more expensive. He told me that the vehicle I purchased was there longer and they needed to move inventory. If he would have told me the truth I would have paid the extra money to purchase the other vehicle that was accident free. I am a Retired Veteran who drove 2 1/2 hours to get shammed. I passed at least 5 Toyota Dealerships to go to this dealership with that Presidential Award for 2 years straight. Don't let the awards fool you, be extra cautious just as you wood with the hole in the wall dealerships. More

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Very Impressed With My Service Both John and Patrick were very helpful in setting me up with my dream vehicle. They didn't try to push unwanted coverages or items on me and were ver Both John and Patrick were very helpful in setting me up with my dream vehicle. They didn't try to push unwanted coverages or items on me and were very attentive to everything I said. I would definitely recommend this dealership to anyone looking to buy a Toyota. More

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quick and efficient Salesman Albert Uribe was courteous and professional as was finance advisor Mr Lancaster. As I had already decided on the vehicle I wanted to purch Salesman Albert Uribe was courteous and professional as was finance advisor Mr Lancaster. As I had already decided on the vehicle I wanted to purchase, It was just a matter of arranging financing etc. The aforementioned gentlemen made the entire experience pleasant. More

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