Patrick Larson | Page 17

Thorough and Responsive Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the trans Famous Fred Fogel was extremely helpful navigating the purchase process. I was specific in the model and color Outback I wanted so that made the transaction easier. Net price after discounts and a trade in was discussed in detail. Seemed reasonable to me but who knows? They sell tens of cars daily and I buy one every 8 to 10 years. Fred was and is extremely responsive to questions by phone, and in his absence, so were his colleagues. Met Pat Larson , the sales manager. He gave me his card and said to call him directly if I ever had a problem or question. He meant it. More

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Low stress buying experience Working with Mitch was a great experience. He was extremely patient, focused on making me happy, and was not like those high pressure salesman you fi Working with Mitch was a great experience. He was extremely patient, focused on making me happy, and was not like those high pressure salesman you find in many other dealerships. He actually listened to what was important to me to come up with the best options to fit my needs. Even though he knew at first I was "shopping around", he wasn't trying to get the quick sale at my expense. Brewster Subaru reminds me of the ol' time local businesses from the past, where customer service is the number one focus, and word of mouth are the keys to a long-term relationship between business and customer. The only downside to the experience was the lack of a window shade in the west side of the showroom. The afternoon sunlight did pierce through the window straight into my eyes making it hard to talk to Mitch, or read paperwork (even with me wearing sunglasses). It gave me a headache. Mitch was nice enough to hold a brochure up to block the light in my face. But this can be an easy fix with a window shade or high tinted windows! Otherwise, Mitch and Team was awesome and I am highly satisfied with my experience! More

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Brewster Subaru is terrific! The customer service at Brewster Subaru was exemplary from start to sale. Every person who handled my husband and me was top-notch. Roy, in sales, w The customer service at Brewster Subaru was exemplary from start to sale. Every person who handled my husband and me was top-notch. Roy, in sales, will forever be our "car guy" and he spent most of the time with us, but every person at the dealership that worked with us in any capacity was fabulous and attentive and helpful. I hope I love this Subaru Forester so much that I never want to buy any other car brand. The service at this dealership was that good. More

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Worth a visit!! Welcoming.....knowledgeable....friendly.... fair!! I traveled over an hour and the state line for a Subaru deal!! It was definitely worth my visit an Welcoming.....knowledgeable....friendly.... fair!! I traveled over an hour and the state line for a Subaru deal!! It was definitely worth my visit and yours as well!!! More

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New impreza Dealt with mitchel , who was knowledgeable and personable. He and the staff there were very helpful and worked hard to find the car I wanted. This was Dealt with mitchel , who was knowledgeable and personable. He and the staff there were very helpful and worked hard to find the car I wanted. This was the 6th subaru I bought from the dealership More

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Very smooth, stress free experience Saw a 2015 Forester online with a list price that I liked. Zach was very helpful and friendly in showing me the car and accompanying me on a test driv Saw a 2015 Forester online with a list price that I liked. Zach was very helpful and friendly in showing me the car and accompanying me on a test drive, with almost no wait. The price given to me online was the price I ended up paying (plus the necessary taxes and DMV fees which I was expecting). I didn't feel pressured to get any extras (I was encouraged to go for some added warranties but politely declined). So far I'm completely happy with the car and appreciate Brewster Subaru making it a quick, stress free process. More

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Perfect experience After years of talking about it, we finally decided to take the plunge and get a car. We had a tight budget and we wanted to walk out same day with a After years of talking about it, we finally decided to take the plunge and get a car. We had a tight budget and we wanted to walk out same day with a car. Fred and the team at Brewster went above and beyond to help us do exactly that. They helped us find the perfect car for us and it was ready to drive off the lot that day. We will definitely be shopping at Brewster Subaru again in the future. More

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Wonderful, simple, easy! My purchase at Brewster was the best car experience I have ever had. The folks at Brewster Subaru were knowledgeable, thoughtful, considerate etc.. My purchase at Brewster was the best car experience I have ever had. The folks at Brewster Subaru were knowledgeable, thoughtful, considerate etc.... I cannot say enough!! Buy your Subaru at Brewster and ask for Robyn! More

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Car purchase simplified by an excellent saleswomen Purchased a 2019 Crosstrek this past weekend. Robyn Rey, my salesperson, was knowledgeable, respectful, and patience throughout the entire process. Purchased a 2019 Crosstrek this past weekend. Robyn Rey, my salesperson, was knowledgeable, respectful, and patience throughout the entire process. Looking forward to many more years of positive experiences with this dealership. More

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Easy Going, Knowledgable and Fun Professionals My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a My first visit to Brewster Subaru was to buy a used car for my son, 3 years ago. I met Patrick and knew I found a great dealership. I returned to by a new Forester this past week. I dealt with Robyn Rey, Rich Johnson and Patrick Larson. They all had my best interest at heart and worked to find me the right vehicle at the right price, with the features I wanted. I did not feel pressured or rushed as I have experienced at other dealerships. If you are looking for a new or used car, I strongly recommend Brewster Subaru. I have bought over 10 cars in the past 30 years. This was by far the most pleasant experience. The bonus is, I love the car. More

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