We have bought many cars from Lester Glenn over the
years. Their consistent 5 Starr customer service is what keeps us coming back. Always a pleasure to buy a car from them. Sales to Service exceptional
years. Their consistent 5 Starr customer service is what keeps us coming back. Always a pleasure to buy a car from them. Sales to Service exceptional.
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by DANIELKERMITSULLIVAN
Verified Customer
Verified Customer
May 03, 2024 -
Lester Glenn Subaru responded
Hi DanielKermitSullivan,
Thank you for being such loyal customers! We greatly appreciate your continued trust and support over the years! It's fantastic to hear that our consistent 5-star customer service has kept you coming back time and time again. Providing exceptional service from sales to service is our goal, and we're thrilled to know that we've consistently met your expectations. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We look forward to assisting you with your future car-buying needs!
Happy Driving,
The Lester Glenn Subaru Team
It was a pleasure to deal with David as our sales
consultant, he was professional, courteous, and patience with the process of purchasing a new Subaru.
Patrick went above and beyond in taking the ti
consultant, he was professional, courteous, and patience with the process of purchasing a new Subaru.
Patrick went above and beyond in taking the time to cover the financial aspects of this purchase.
Brandon was the exception in the final stage of the delivery process, and explaining the vehicle operation before leaving the dealership.
Applause ! Applause ! Applause ! to all three of these staff members! We look forward to meeting and dealing with them again.
With Many Thanks,
Tom & JoAnn Meehan Toms River, NJ 08757
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by tjmgrandpa
Verified Customer
Verified Customer
May 03, 2024 -
Lester Glenn Subaru responded
Hi Tom & JoAnn,
Thank you for your kind words and for sharing your experience with David, Patrick, and Brandon! We're delighted to hear that they provided you with exceptional service throughout the process of purchasing your new Subaru! Professionalism, patience, and thoroughness are values we strive for in our team, and it's wonderful to see that they delivered on all fronts! We'll be sure to pass along your applause to David, Patrick, and Brandon! If you ever need anything else or have more feedback to share, please don't hesitate to reach out! Enjoy your new Subaru, and we look forward to seeing you again!
Happy Driving,
The Lester Glenn Subaru Team
It was a good experience it was my second car purchased
through Lester Glen…
Anya was great I loved working with a women and she knew her stuff. I was I’ll ask for her the next time I buy.
through Lester Glen…
Anya was great I loved working with a women and she knew her stuff. I was I’ll ask for her the next time I buy.
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by KKOEMPEL13
Verified Customer
Verified Customer
Other Employees Tagged:
I spoke to someone on the phone and she was great. She set up my appointment for a test drive and had my cars ready to go. Darn I wish I could remember her name but kudos to her.
May 02, 2024 -
Lester Glenn Subaru responded
Hi KKOEMPEL13,
We're thrilled to hear that you had another positive experience with us, and congratulations on your second car purchase with Lester Glenn! We're glad Ana provided you with exceptional service! When you're ready for your next purchase, we'll make sure you're well taken care of! If you need anything else in the meantime, feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
We brought our lease car - All involved with my purchase
helped in making this transaction smooth and when I left the dealership I owned my car.
helped in making this transaction smooth and when I left the dealership I owned my car.
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by marshabutler
May 01, 2024 -
Lester Glenn Subaru responded
Hi marshabutler,
Thank you for sharing your experience! We're thrilled to hear that all involved in your purchase helped make the transaction smooth! Transitioning from a lease to owning your car is a big step, and we're glad we could assist you through the process seamlessly! If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
Everyone and everything was perfect.
Will especially did a great job. This is my third Outback
Will especially did a great job. This is my third Outback
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by DODA7268
Verified Customer
Verified Customer
May 01, 2024 -
Lester Glenn Subaru responded
Hi DODA7268,
Thank you so much for your kind words! We're thrilled to hear that you had a perfect experience with us, and we'll be sure to pass along your appreciation to Will for doing a great job! Congratulations on your third Outback! We truly appreciate your continued loyalty, and we'll always be here for you whenever you need us. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
I felt very comfortable with the whole car shopping
process here. David was informative, friendly, yet not pushy, & went out of his way to help me explore all my choices. I'm very happy with my new car
process here. David was informative, friendly, yet not pushy, & went out of his way to help me explore all my choices. I'm very happy with my new car!
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by patfolger53
Verified Customer
Verified Customer
Other Employees Tagged:
Jim Grace
, David Yaeger, Bella
May 01, 2024 -
Lester Glenn Subaru responded
Hi patfolger53,
Thanks a lot for your wonderful review! We're thrilled to hear that David provided you with such a comfortable and informative car shopping experience! Not being pushy and assisting you in exploring all your options is what we aim for, and we're glad David delivered! Enjoy your new vehicle, and if you ever need anything else or have further feedback to share, don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
The service is normally great.
However I bought a new car and feel I cannot accurately rate this past service.
However I bought a new car and feel I cannot accurately rate this past service.
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by KATWIST1
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2024 -
Lester Glenn Subaru responded
Hi KATWIST1,
Thanks for your feedback. We understand your position regarding rating the service after purchasing a new car! If you ever encounter any issues or need assistance in the future, please don't hesitate to reach out to us. We're here to ensure your satisfaction with your new vehicle and our service! If you have any questions or concerns, feel free to let us know. We appreciate your support!
Happy Driving,
The Lester Glenn Subaru Team
This was a very stress free experience and any problems
we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very f
we ran into Francis was right there to fix everything and make sure we were good to go. The customer service was great and the environment was very friendly and welcoming. We have been Lester Glenn customers for over twenty years and this is why we keep coming back.
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by catherine klina
Verified Customer
Verified Customer
Apr 29, 2024 -
Lester Glenn Subaru responded
Hey Catherine,
Thank you for sharing your experience with us! We're delighted to hear that Francis provided you with excellent service and resolved any problems that arose, making your experience stress-free! Providing great customer service in a friendly and welcoming environment is what we strive for, and we're glad that's been your experience with us! We're honored to have you as loyal customers for over twenty years, and we'll continue to work hard to ensure your satisfaction. If you ever need anything else or have more feedback to share, please feel free to reach out!
Happy Driving,
The Lester Glenn Subaru Team
I’ve been going to Lester Glenn for about 25 years now, I
appreciate the honest straightforward service and how helpful they are with everything. I was recently in an accident which ended up totaling my vehi
appreciate the honest straightforward service and how helpful they are with everything. I was recently in an accident which ended up totaling my vehicle which is why I was shopping for a new car, due to the all wheel drive on my Subaru I was able to move out of the way so we hit diagonally instead of head on. Both me and the other driver were able to walk away without any injuries. I don’t know if that would have been the case without it being a Subaru, but I also don’t really care to find out. I enjoy the maneuverability and safety of Subarus and this recent accident has confirmed that I made the right choice. I’ll be a Subaru owner from now on and I’ll be getting them from Lester Glenn because of the honest and straightforward way that they conduct their business. I can’t recommend them enough, Subarus are fun to drive, very safe, and get great gas mileage, and Lester Glenn will always work to try to get you the best deal possible.
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by stems21
Apr 29, 2024 -
Lester Glenn Subaru responded
Hey stems21,
Thank you so much for your loyalty and for sharing your experience with us! We're incredibly grateful for your trust and support over the past 25 years! We're relieved to hear that you and the other driver walked away from the accident without injuries, and we're glad that your Subaru's all-wheel drive played a crucial role in minimizing the impact! Safety is paramount, and we're proud to offer vehicles that prioritize it. We're thrilled that you've found Subaru to be the right choice for you, and we're honored to be your dealership of choice! We'll continue to uphold our commitment to honesty, straightforwardness, and getting you the best deal possible. If you ever need anything else or have more feedback to share, don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team
May 08, 2024 -
stems21 responded
Thank you. The only thing that I would add after now having driven my new Impreza for the last month is that it somehow seems even more intuitive and responsive than my previous 2020 model, which I wouldn’t have thought was even possible. The only way I could see it being more responsive would be if you literally controlled the vehicle with your mind, which, if they ever do add that feature, I would like an honorable mention as the person who just came up with that idea lol.
Also for anyone reading this, I did give 4 stars for finance experience and purchase time, but that had nothing to do with Lester Glenn, I had issues getting credit approval from the bank which caused a delay in the purchasing time. I just want to be clear that those ratings had nothing to do with the service I received from Lester Glenn, that was only because of an issue I had getting credit approval from the bank, and Lester Glenn was able to work with me to resolve that issue so I was able to receive credit approval to purchase the vehicle, which I can now say after having driven it for a month is fantastic.
Mark is an outstanding sales associate.
He is honest, knowledgeable, and took all the time needed to answer all my questions. I would absolutely recommend Mark to anyone. He also came in
He is honest, knowledgeable, and took all the time needed to answer all my questions. I would absolutely recommend Mark to anyone. He also came in to meet us on his day off for an additional test drive and to complete the sale.
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by philonj45
Verified Customer
Verified Customer
Apr 29, 2024 -
Lester Glenn Subaru responded
Hi philonj45,
Thanks for sharing your wonderful experience with Mark! We're thrilled to hear that he provided you with outstanding service and went above and beyond to ensure all your questions were answered! Dedication like that, coming in on his day off, truly shows his commitment to customer satisfaction. We're lucky to have him on our team, and we'll be sure to pass along your kind words. If you ever need anything else or have more feedback to share, don't hesitate to reach out!
Happy Driving,
The Lester Glenn Subaru Team