318 Reviews
Write a Review318 Reviews of Patrick Ripley
March 10, 2020
Rallye is tops in service. Patrick is so helpful and professional. I recommend the dealership to my friends. Appointments are easily scheduled and follow up is excellent. professional. I recommend the dealership to my friends. Appointments are easily scheduled and follow up is excellent. More
March 08, 2020
Excellent Service This dealership is friendly, helpful, caring, and knowledgeable. Thumbs up! Will purchase another vehicle from there again. Very happy with my sales r This dealership is friendly, helpful, caring, and knowledgeable. Thumbs up! Will purchase another vehicle from there again. Very happy with my sales rep Vincent LaRosa. He’s a true professional. More
Other Employees Tagged: Vincent LaRosa
February 12, 2020
Good service and reliable, the representatives are good of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room More
Other Employees Tagged: Vincent Vetere
January 31, 2020
Patrick kept me informed every step of the way. I was facing a very large repair bill on my SL550 as the result of an incorrectly installed battery by AAA. My car needed to be towed to Rallye, Patri I was facing a very large repair bill on my SL550 as the result of an incorrectly installed battery by AAA. My car needed to be towed to Rallye, Patrick Ripley my service advisor assured me that the car would be repaired and returned to it's original condition and he kept me informed every step of the way. The car was diagnosed, I was informed of what needed to be replaced and the exact cost, a very expensive lesson learned. If you own a Mercedes, you take it to Rallye, they are the experts, they have the knowledge and ability to repair your car as it should be. More
January 23, 2020
Great Customer Service Very knowledgable, competent and the customer service is beyond belief. Scheduling was a breeze and vehicle was taken into the shop immediately for di Very knowledgable, competent and the customer service is beyond belief. Scheduling was a breeze and vehicle was taken into the shop immediately for diagnosis as promised. More
Other Employees Tagged: Eliot Cohen
January 22, 2020
Very Prompt Courteous Service The service was prompt, courteous and extremely organized. Because of the great experience my husband bought a car from them a couple of weeks later. The service was prompt, courteous and extremely organized. Because of the great experience my husband bought a car from them a couple of weeks later. Steve, was amazing. More
Other Employees Tagged: Stephen Paladino
January 11, 2020
I have wheel/tire insurance. The tow roadside driver had difficulty removing the wheel and in using a hammer chipped it. Nevertheless, my Rallye rep told me wheel refinishing was declined. I told him to rec difficulty removing the wheel and in using a hammer chipped it. Nevertheless, my Rallye rep told me wheel refinishing was declined. I told him to recheck that wheel. It was then accepted. I had expected that they would be my advocate with insurance, as had been Mercedes Manhattan. My car died within approximately 5 miles after leaving the dealership for a tire change. It was blamed on a belt breaking. Vehicle towed back to dealership. There is now an intermittent squeal. I was told that there is a $185 diagnostic charge to find the squeal. There have been multiple instances of inflated, incorrect diagnoses of sounds in the past. The difference between Manhattan and Rallye in terms of diagnostic and service is tremendous. More
December 26, 2019
Excellent sales and service I leased my second GLS 450 from Evan Marro and he is the best salesman ever. I used Helms Bros in the past and they were not transparent about pricing I leased my second GLS 450 from Evan Marro and he is the best salesman ever. I used Helms Bros in the past and they were not transparent about pricing and the actual lease process took hours. With Even I was out of the dealership with a new car in 15 mins. The pricing process was very transparent and they even gave me all weather mats for free. Evan is a pleasure to work with. More
Other Employees Tagged: Evan Marro
December 04, 2019
Excellence! We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. We have Mercedes since mid 90s and we only use Rallye ecause they are the best honest great service. No need to go anywhere else. More
Other Employees Tagged: Robert Bianchi, Ken Vachris, Katie Lyons , Robert Gershowitz
November 19, 2019
Fast service and professional. Patrick was extremely helpful, and he was very responsive and considerate to having my car serviced quickly. I couldn’t of been any happier I would n Patrick was extremely helpful, and he was very responsive and considerate to having my car serviced quickly. I couldn’t of been any happier I would not hesitate to come back More

