322 Reviews
Write a Review322 Reviews of Patrick Ripley
June 16, 2020
I recently started servicing my car at Rally, for about a year and a half. I am always 100 percent satisfied! There is never a long wait, the service center is always spotless and the service team is on poin year and a half. I am always 100 percent satisfied! There is never a long wait, the service center is always spotless and the service team is on point. I also got my husband to start taking his car there for service as well. More
Other Employees Tagged: Rob Carlson
June 05, 2020
Service has always been very professional in my experience. All my service related visits were handled timely and professionally during the three years I leased the car. When I returned the car at end of lease All my service related visits were handled timely and professionally during the three years I leased the car. When I returned the car at end of lease I had the same experience. More
Other Employees Tagged: Lou Verderosa
April 04, 2020
Very Professional and courteous and I saw a service person within 15min and Patrick was great. He took care of every issue we had with the vehicle in a timely matter and also would let me know the sta person within 15min and Patrick was great. He took care of every issue we had with the vehicle in a timely matter and also would let me know the status of any news he had. AAA rating for me!!! More
March 12, 2020
Great experience , very helpful. Took down information and assistance that I needed and followed up with me as to status. Explained what was wrong and how issue was , very helpful. Took down information and assistance that I needed and followed up with me as to status. Explained what was wrong and how issue was fixed. More
Other Employees Tagged: Tom Walton
March 10, 2020
Rallye is tops in service. Patrick is so helpful and professional. I recommend the dealership to my friends. Appointments are easily scheduled and follow up is excellent. professional. I recommend the dealership to my friends. Appointments are easily scheduled and follow up is excellent. More
March 08, 2020
Excellent Service This dealership is friendly, helpful, caring, and knowledgeable. Thumbs up! Will purchase another vehicle from there again. Very happy with my sales r This dealership is friendly, helpful, caring, and knowledgeable. Thumbs up! Will purchase another vehicle from there again. Very happy with my sales rep Vincent LaRosa. He’s a true professional. More
Other Employees Tagged: Vincent LaRosa
February 12, 2020
Good service and reliable, the representatives are good of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room of manner and response. I Llike the coffee and sneak and a quite and clean customer waiting room More
Other Employees Tagged: Vincent Vetere
January 31, 2020
Patrick kept me informed every step of the way. I was facing a very large repair bill on my SL550 as the result of an incorrectly installed battery by AAA. My car needed to be towed to Rallye, Patri I was facing a very large repair bill on my SL550 as the result of an incorrectly installed battery by AAA. My car needed to be towed to Rallye, Patrick Ripley my service advisor assured me that the car would be repaired and returned to it's original condition and he kept me informed every step of the way. The car was diagnosed, I was informed of what needed to be replaced and the exact cost, a very expensive lesson learned. If you own a Mercedes, you take it to Rallye, they are the experts, they have the knowledge and ability to repair your car as it should be. More
January 23, 2020
Great Customer Service Very knowledgable, competent and the customer service is beyond belief. Scheduling was a breeze and vehicle was taken into the shop immediately for di Very knowledgable, competent and the customer service is beyond belief. Scheduling was a breeze and vehicle was taken into the shop immediately for diagnosis as promised. More
Other Employees Tagged: Eliot Cohen
January 22, 2020
Very Prompt Courteous Service The service was prompt, courteous and extremely organized. Because of the great experience my husband bought a car from them a couple of weeks later. The service was prompt, courteous and extremely organized. Because of the great experience my husband bought a car from them a couple of weeks later. Steve, was amazing. More
Other Employees Tagged: Stephen Paladino

