318 Reviews
Write a Review318 Reviews of Patrick Ripley
November 12, 2019
Very professional nice and clean place Pat was very professional, I gotten excellent service also very convenient location, I bring my cars to this location and recommended all my family an Pat was very professional, I gotten excellent service also very convenient location, I bring my cars to this location and recommended all my family and friends to take the car More
October 29, 2019
Easy with no issues Great service. Best sales rep ever. It’s been my go to dealer for 20+ years. Highly recommend Jerry Sherry for all new purchases or leases Great service. Best sales rep ever. It’s been my go to dealer for 20+ years. Highly recommend Jerry Sherry for all new purchases or leases More
Other Employees Tagged: Jerry Sherry, Stephen Augustine
October 26, 2019
I commend the Staff I have dealt with Rallye for well over 15 years now. I d expect ownership to hire great executives and investing in the property to make a great ex I have dealt with Rallye for well over 15 years now. I d expect ownership to hire great executives and investing in the property to make a great experience. But what I think continues to make Rallye standout - is the STAFF! They are so customer focused, so professional, so hardworking, and really CARE! I try on each visit to tell the staff I deal with - I keep coming back because of you, and never forget that. You are the guys I deal with, not the executives. So thank you to each and evert Rallye staff member for doing such a great job - to ensure your employer operates as a "Best in Class" business. More
Other Employees Tagged: All the welcome staff and the guys doing all the running around.
October 21, 2019
Excellent customer service From start to finish, Rally employees offer excellent customer service. When you pull in, there is an employee ready to help you. When you approach From start to finish, Rally employees offer excellent customer service. When you pull in, there is an employee ready to help you. When you approach the front desk, the receptionist is organized and friendly. The loaner car is always clean and ready to go. I have never had any problem resulting from service. After standard service has been performed, I'm thankful that my car is returned to me cleaner than when I brought it in! My representative, Patrick, is not only helpful but is knowledgeable about all aspects of servicing my car. More
October 16, 2019
Prompt and thorough as always. Never any complaints. Prompt, courteous and thorough. Outstanding service. As part of the service, i was provided a loaner car which was convenient. Never any complaints. Prompt, courteous and thorough. Outstanding service. As part of the service, i was provided a loaner car which was convenient. I recommend Rallye. More
Other Employees Tagged: Andy Fu
October 08, 2019
great Service Rep Romero saw to it that the work was done as promised and I was notified immediately. Service appointment times are kept and all work is pro Service Rep Romero saw to it that the work was done as promised and I was notified immediately. Service appointment times are kept and all work is professional .everything top rate More
October 04, 2019
Always excellent Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone call Professional responsive on time courteous and friendly. Always punctual and communicative throughout the experience with text messaging and phone calls if necessary. Accurate description of services provided More
Other Employees Tagged: Robert Bianchi, John Ciccotelli, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea
September 24, 2019
2017 E300 It was my first experience purchasing a vehicle from Rallye Mercedes. Victor was very patient with me since my request in a vehicle was very specific It was my first experience purchasing a vehicle from Rallye Mercedes. Victor was very patient with me since my request in a vehicle was very specific and he was very friendly and professional throughout my calls and visits finding the rightnone. when I purchased the vehicle there were no suprises with the finace and the car looked brand new. I was very satisfied with this dealership starting with Victor Cosme, to his manager Geno DeFrancesco and the service adviser Patrick Ripley. The service department was very organized and I felt they really cared. I would highly recommend this dealership if you are looking for a new or used Mercedes. More
Other Employees Tagged: Victor Cosme , Geno DeFrancesco
September 10, 2019
Excellent Service Patrick provided excellent service, my cars B service was completed in the time promised and when he advised me of the need for brake pads, I did not Patrick provided excellent service, my cars B service was completed in the time promised and when he advised me of the need for brake pads, I did not have much time to spare, however, instead of having to return another day, he promised to get it done quickly and it was. He also took the time to show me how to program my radio. I also needed to order a replacement key, when it arrived several days later, Patrick contacted me and the key was in hand a short time after. More
September 05, 2019
First year service Service and interaction were satisfactory. Upon arrival the reception was courteous. The door was opened for me and was guided as to where to go. Service and interaction were satisfactory. Upon arrival the reception was courteous. The door was opened for me and was guided as to where to go. More
Other Employees Tagged: Robert Bianchi, Vincent LaRosa, Victor Cosme, Stephen Augustine, Vincent Vetere, Nick Laurino , Robert Gershowitz, Andrew Katigbak

