Paul Clafin | Page 13

Sport Mazda South has done a great job servicing my car. My most recent service had a repeat of service that was performed 6 months prior. I pointed out this mistake, and the service manager promptly refun My most recent service had a repeat of service that was performed 6 months prior. I pointed out this mistake, and the service manager promptly refunded money for the duplicated service. Julie was a big help also. Very responsive and polite. More

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I've been using your service department for several years and have always had a good experience. Customer service is excellent. and have always had a good experience. Customer service is excellent. More

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Always a pleasure to experience Sportmazda. They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedba They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedback. More

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The dealership is clean, but the workers are amazing especially Delvin he did everything possible to help me get my wife’s car the same way he did everything possible to get my car and Juan Cruse forget especially Delvin he did everything possible to help me get my wife’s car the same way he did everything possible to get my car and Juan Cruse forget about it he’s truly the best is people like that that makes me want to come back again and again and again. More

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Luis was very helpful and attentive. He was nice, wasn't pushy, was very easy going and got me into the car I wanted. He was nice, wasn't pushy, was very easy going and got me into the car I wanted. More

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I always go to this dealership for lease a new car and for service. It is the best for service. It is the best More

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Top Shelf Experience AGAIN! 2020 CX5 in for routine maintenance. Paul Claflin is a pro at VIP Customer Service. Sincere, genuine and loves what he does. This dealership should b 2020 CX5 in for routine maintenance. Paul Claflin is a pro at VIP Customer Service. Sincere, genuine and loves what he does. This dealership should be giving classes on Great Customer Focus and Service because they do it right ALL THE TIME. Hard to imagine such a place exists but it does at Jay Mealy Sport Mazda. A tip of the hat to the Techs who deliver on the maintenance. Bob Suranovich wrote the book on directing a top shelf service dept. Whoever your service advisor is rest assured if they are on Bob's Team, they top shelf at what they do. While we were waiting for the service to be completed Paul C introduced us to Marilyn Santos in Sales and we were able to discuss business for a new 2024 Vehicle. Marilyn is a GEM, incredible easy-going style that makes you feel like part of her family. Very organized and a great listener. We look for to purchasing a new vehicle at Jay Mealy Sport Mazda because of the quality of the product but also because of the awesome people that work there. Thank You! More

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Over the July 4th weekend my daughter experienced problems with CX5. Being out of town I called Paul Claflin and asked him if could help her. Paul told her to come in and he would take care of her. P problems with CX5. Being out of town I called Paul Claflin and asked him if could help her. Paul told her to come in and he would take care of her. Paul is always accommodating and offers great service. More

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The sales and service team is always very friendly and accommodating. Keep up the great customer service experience! accommodating. Keep up the great customer service experience! More

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My wife and I had a wonderful experience at Mazda Motor Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgea Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgeable on the field answering every question we had. Courteous and friendly, no question in mind that she really has a passion on helping the customer first. We most defenetly recomend her to our friends and family and will go back to Mazda Motor Sports of South Orlando for our next car. Thank you Patricia. We will see you when our car be up for service.God bless you. More

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