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Paul Dackow
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181 Reviews
181 Reviews
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181 Reviews of Paul Dackow
July 17, 2019
Car buying made enjoyable The main showroom and customer areas were welcoming. All associates we encountered were professional , friendly and made our experience with Lexus on The main showroom and customer areas were welcoming. All associates we encountered were professional , friendly and made our experience with Lexus one of the best. More
by KSJS
Verified CustomerOther Employees Tagged: Thomas in Finance
Helpful 
July 13, 2019
Paul Dackow - the Man Ken noticed us whilst browsing in the Showroom looking at CLexus cars. He came over and that started the whole process. We were there to service our 2 Ken noticed us whilst browsing in the Showroom looking at CLexus cars. He came over and that started the whole process. We were there to service our 2013 ES300h as planned. After the test drive of the RX we were taken to Paul who was going to crunch so numbers. Ken and Paul are both very courteous and listens very carefully. Paul knew that our interest in the RX wasn't too hot and when I told him about a prior visit to look at a newer ES300h some months ago, he immediately got us interested. After a few offers and counter offers, the deal was closed. Of course, Paul explained the new features of this model and demonstrated how to operate them. What a guy ! He was very thorough especially during the very hot summer weather, he kept on going. Lexus of Henderson Management - you are very fortunate to have a man like Paul Dackow working for you. He is excellent in understanding and listening to customers needs and wishes and comes up with the answers and solutions both benefitting the dealership and customer. More
by 4079ERICTAN
July 05, 2019
I'm the HAPPIEST car owner on the planet!!! Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and Everything that Paul Dackow told me about my car buying experience with Lexus was EXACTLY what I was promised and MORE! He was so kind, patient, and above all HONEST with me and my husband. We had actually gone to contract at Ford Country on a new 2019 Edge Titanium, bu of course, the dealership lied to us about the numbers, the service plan, and of course wanted to sell us an extended warranty for 4 years 100,000 miles for an extra $4400. We told them, if the numbers were even remotely close... that there was NO comparison.. We would go with the Lexus. The BEST car buying experience I've had in my entire lifetime... (20 plus vehicles)... and I'm no doubt going to be a LEXUS customer FOREVER! More
by kimkellyreed
Other Employees Tagged: Twala Wagner
July 03, 2019
Complimentary Service Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appoin Check in was immediate, process took approximately an hour and a half. Very pleased with my experience. I’ll return in the winter for my next appointment and expect the same flawless experience. More
by cmrlvnv
Other Employees Tagged: Jay Dalit
June 30, 2019
Excellent Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. Everyone at Lexus is polite and knowledgeable. I always receive excellent customer service. I have been a Lexus customer/car owner for 6 plus years. More
by CAMMANMARTHA
Other Employees Tagged: Joshua Pascual
June 22, 2019
Nice people. Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice an Both sales person and Financial Service Manager are very professional and helpful. Nice dealership with no pressure of purchasing. Dealership nice and clean, feel very good . More
by stephenpcheng
Other Employees Tagged: Fabian Jimenez , Thomas Ng
June 19, 2019
Awesome Experience A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of di A great Lexus Dealership which is very well run. I would highly recommend anyone looking for a new vehicle to come check out their great lineup of different products. More
by Jason
Other Employees Tagged: Jim Stone
June 02, 2019
Knowledgeable and Personable It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs It was a pleasure working with Paul in purchasing my new RX350. This is my 4th Lexus and decided to move from a GS to an RX. He understood my needs and concerns and addressed them all. I love my new Lexus and look forward to working with Paul in the future. More
by PURFKZN
June 01, 2019
Excellence Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! Had a great experience purchasing my new Lexus NX 300 F sport black line edition. Paul and Tito went over and above to make my dreams come true ! More
by D Dobson
Other Employees Tagged: Tito J D' Leon Jr
May 26, 2019
decided on a Lexus to fulfill need for a luxury midsize suv Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final th Viewed/drove Lexus, Ford, BMW, AUDI, Lincoln Nautilus, JEEP, Mercedes, Infinity and Acura. We live out of the area and after deciding on the final three which included the Lincoln and BMW we eliminated the BMW as they had no warranty service provider within 100 miles. We were told that the local Toyota dealer that had Lexus Certified mechanics could provide warranty service on the Lexus which we decided to purchase. Two days after the purchase I decided to verify with our local Toyota dealer that they could in fact provide any warranty service needed for our Lexus. I was told they in fact could not provide that service. I contacted Thomas in finance who we had received that confirmation from and he worked hard to find an amicable solution. My only issue was incorrect negative comments from Paul Dackow towards the Lincoln Nautilus we had driven twice and researched to try and sway our decision. If it is Lexus policy to make such negative comments about their competition they need to know their facts as it is not appreciated and insults the buyer's intelligence. More
by BOBRATH
Other Employees Tagged: Rick White , Thomas in Finance
