Paul Fix | Page 10

Great Service Department Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was Paul was very helpful in dealing with my difficult extended warranty company. He worked hard to come up with a solution, when the warranty company was unwilling to help me out. Also, Dean Team's service loaner is a very valuable perk...I would have been car-less for the duration of my repair, if not for their free loaner. More

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Great customer service Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my V Paul, Annie and Eric are AWESOME service consultants who bend over backward to make my experience exceptional each & every time! I would not take my VW anywhere else! More

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Service Department 5 Star Service! I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. I purchased and took my GLI to another VW dealership for service, but over the past year or so the service department had changed and wasn't the same. I was referred to the Dean Team and they have been amazing! They are always professional, kind, and educated. They never seemed bothered if I ask them questions about needed or extra services. I trust when I take my GLI to be serviced there they perform all the services and perform them properly. If you are looking for a good VW service department I highly recommend the Dean Team VW in Ballwin. More

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Water pump replacement I came in on a Saturday just before closing, they provided me with a loaner car for the weekend. my water pump was replaced on Monday on time, everyo I came in on a Saturday just before closing, they provided me with a loaner car for the weekend. my water pump was replaced on Monday on time, everyone there was great to work with More

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Oil Change Dean Team Ballwin does an excellent job with each routine visit. They make sure to tell you exactly what they will be preforming on your car, with no Dean Team Ballwin does an excellent job with each routine visit. They make sure to tell you exactly what they will be preforming on your car, with no surprises. There is no pressure to do any unnecessary services to your vehicle and they communicate with full transparency. Have not had the honesty I find here at other dealerships/service centers and am so happy to be able to confidently bring my car to Dean Team! Keep up the fantastic service! More

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Service Dept Paul Fix First time to the Dean Team VW very nice place, we have worked with Paul Fix for years when we found out that Paul had left Bommarito VW, we had to fi First time to the Dean Team VW very nice place, we have worked with Paul Fix for years when we found out that Paul had left Bommarito VW, we had to find him, luckily they told us they went with the Dean Team More

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Fix AC Was very easy. Just dropped of my car. They gave me a loaner and sent me updates as to the repairs on my vehicle. When my service was complete they Was very easy. Just dropped of my car. They gave me a loaner and sent me updates as to the repairs on my vehicle. When my service was complete they notified me and I quickly came in and picked up my car. Always friendly and helpful! More

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Solid Service I’ve taken my VW Jetta GLI to Dean team Ballwin 3 Times since I have moved to Ballwin and I’ve had good service for a good price 2 of the 3 times I ha I’ve taken my VW Jetta GLI to Dean team Ballwin 3 Times since I have moved to Ballwin and I’ve had good service for a good price 2 of the 3 times I have visited. Their prices are usually comparable to the local shop in my hometown and my car is always returned better than I dropped it off. I will for sure keep using their service department! More

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Great dealership! Everyone at the Dean Team dealership has been super nice! The newly remodeled dealership looks fantastic and they really know how to treat their custo Everyone at the Dean Team dealership has been super nice! The newly remodeled dealership looks fantastic and they really know how to treat their customers!! More

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Amazing Everyone here was so nice and helpful! The wait time was reasonable considering all that my car needed. Best experience I’ve had getting my car servic Everyone here was so nice and helpful! The wait time was reasonable considering all that my car needed. Best experience I’ve had getting my car serviced More

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