Paul Fix | Page 9

Dean Team Ballwin has become part of our family, our life My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would no My wife and I have just purchased our 6th car from the Dean Team Ballwin in less than 10 years, all from Paul Biermann (4 VW, 2 Subaru). One would not think that "loyalty" is a word that could be associated with a car dealership? However that it truly what our feelings are towards the Dean Team Ballwin: loyal. We always feel "at home" when we visit the dealership, whether for service or to look at a new car. We never feel any pressure or anxiety of any kind; there is complete trust. Of course, it does help that they represent two brands that offer everything we look for in a car. Yet, the car alone does make the sale. It starts with Paul Biermann in sales, followed up by the service department: Eric Harrelson, Paul Fix (VW) and Annie Thompson (Subaru), as well as the many other very friendly folks that work there and make the experience such a pleasure. Thank you again for being part of our family these past 10 years! More

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Purchase of a new car My salesman, Richard Gotsch was a pleasure to work with during our purchase. He did not make me feel pressured in any way during the sales process. My salesman, Richard Gotsch was a pleasure to work with during our purchase. He did not make me feel pressured in any way during the sales process. More

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Exceeded Expectations! Rocco and the rest of the Dean Team did an incredible job! The facility was clean and professional. 10/10 and I would recommend this location to all o Rocco and the rest of the Dean Team did an incredible job! The facility was clean and professional. 10/10 and I would recommend this location to all of my family and friends! More

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Always excellent Very positive and helpful and on time appointments. Great staff. Nice waiting room. I like your loaner car service. Close to my home. Coffe bar. Very positive and helpful and on time appointments. Great staff. Nice waiting room. I like your loaner car service. Close to my home. Coffe bar. More

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BEST DEALERSHIP IN STL The brand new facility is so nice, organized, and clean. The workers are so friendly and helpful and I’ve never had a less than perfect experience. I The brand new facility is so nice, organized, and clean. The workers are so friendly and helpful and I’ve never had a less than perfect experience. I will never go to another dealership agaim! More

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Excellent Service From the time I make a service appointment to the moment I walk out the door, the crew at Dean Team Ballwin is excellent! Knowledgeable, friendly and From the time I make a service appointment to the moment I walk out the door, the crew at Dean Team Ballwin is excellent! Knowledgeable, friendly and fast. More

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Amazing experience Everything from scheduling service at a time convenient for us, to providing us with a loaner car, to fixing the car right the first time - they went Everything from scheduling service at a time convenient for us, to providing us with a loaner car, to fixing the car right the first time - they went above and beyond to make it an enjoyable experience. More

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Not your typical dealership This location is amazing! They did not treat me like your everyday customer. They treated me like family. They were not pushy at all and really took t This location is amazing! They did not treat me like your everyday customer. They treated me like family. They were not pushy at all and really took the time to help me and not oversell. I can’t say enough good things about Paul Fix and the rest of the staff. Super friendly and very helpful!! Thank you for keeping me and my family safe. More

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Excellent Customer Service! After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a After having some issues with our VW Routan, we found Dean Team. The entire staff was so helpful and being a Mom with 3 kids, they made sure I had a loaner vehicle to use while my van was being worked on. Paul in the service department has gone above and beyond in making sure we were taken care of and I have nothing but wonderful things to say about this dealership. More

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Great experience I would highly recommend this dealership. Richard was very knowledgeable and great to work with. Paul has always taken really good care of my cars for I would highly recommend this dealership. Richard was very knowledgeable and great to work with. Paul has always taken really good care of my cars for service. Thanks again! More

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