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Paul Frey
Paul Frey at Ferrari Dallas

Paul Frey | Page 7

Service Advisor

Ferrari Dallas

6300 International Pkwy
Plano, TX 75093

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5.0
513 Reviews
5.0

513 Reviews

Write a Review

513 Reviews of Paul Frey

January 23, 2024

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Employee Rating

Great service. Paul Frey is professional and treats your car like it’s his own Ferrari. More

by Rossk
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Jan 23, 2024

Ferrari Dallas responded

Your five-star review of Boardwalk Ferrari made our day! Thank you for supporting Paul and all he does for our customers. See you next time!

January 03, 2024

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Employee Rating

812 GTS had sudden battery failure. Dealership coordinated roadside assistance. Brought the car in the next day and battery was replaced and additional fix action taken. All very expedi More

by charlesfick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

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Jan 03, 2024

Ferrari Dallas responded

We're glad to know that our team at Boardwalk Ferrari was able to assist you promptly and professionally with your 812 GTS's battery issue. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience.

December 14, 2023

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Joaquin is the best. He provide accurate on time information on my Pista. Boardwalk has been great to deal with. More

by furyzaidi
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Chris Williams, Javier Martinez , Joaquin Alonso, Julie Summers, Corstiaan Westerhuis

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Dec 14, 2023

Ferrari Dallas responded

We're delighted to know that Joaquin and the rest of our team at Boardwalk Ferrari provided you with accurate, timely information for your Pista. Thanks so much for sharing this positive review!

December 12, 2023

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Wonderful Service Department. Kudos to Steve and the Sr Mgt Team! I strongly recommend Boardwalk Ferrari! More

by Chris W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

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Dec 12, 2023

Ferrari Dallas responded

Chris, we're delighted to know you had a great experience with Steve and our team at Boardwalk Ferrari. Thanks for the recommendation!

December 09, 2023

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Employee Rating

Helpful, thorough, friendly. They look out for your best interest in cost and time to get you out quickly. More

by Johngnowak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Quentin Forge, Chris Williams , Joaquin Alonso, Dillon Love

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Dec 11, 2023

Ferrari Dallas responded

John, we're glad to know you found our team at Boardwalk Ferrari helpful and friendly. We always aim for a seamless experience! Thanks for the positive feedback.

December 02, 2023

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Employee Rating

Just great all around! But I don’t like being told how many words I must write More

by Yankeeneuro24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Ferrari Dallas responded

Thank you for the review! We appreciate this feedback and hope to see you again at Boardwalk Ferrari. Safe travels!

December 02, 2023

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Employee Rating

The dealership and Paul are very professional and polite. I am happy using them for service on a special car. More

by Agentbrad
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Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Ferrari Dallas responded

We're glad to know you had a positive experience with Paul and our team at Boardwalk Ferrari. We look forward to assisting you again in the future!

November 15, 2023

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I have been a customer of this dealership for almost 20 years. I have never been disappointed with the service I've received over the entire time I've been a customer. More

by jtay44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham

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Nov 15, 2023

Ferrari Dallas responded

Thank you for your business over the years! We are so glad to hear that you had a successful experience working with the Boardwalk Ferrari team. Drive safely, and we hope to see you again down the road!

November 14, 2023

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Employee Rating

Great personal service. Attentive to detail. Very friendly staff. Timely delivery. Kept me informed of progress during the service time More

by Dennis G. Moser
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

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Nov 14, 2023

Ferrari Dallas responded

Dennis, we're glad to know you had a great experience with our team at Boardwalk Ferrari! We always aim for top-notch service and to keep our customers informed throughout the process. Thanks for your feedback!

October 30, 2023

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Employee Rating

Excellent service and always a pleasurable experience each time I have my Portofino in for service. Paul F. is awesome!! More

by iadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Williams

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Oct 30, 2023

Ferrari Dallas responded

We're so glad to know that you've had consistently great experiences with us at Boardwalk Ferrari, especially when it comes to servicing your Portofino. We'll be sure to pass along the praise to Paul and the team! Thanks for sharing!

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