Paul Frey
Paul Frey at Ferrari Dallas

Paul Frey | Page 9

Service Advisor

Ferrari Dallas

6300 International Pkwy
Plano, TX 75093

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5.0
513 Reviews
5.0

513 Reviews

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513 Reviews of Paul Frey

July 17, 2023

Dealership Rating
Employee Rating

Excellent customer service in the service department. The service team is always attentive and courteous. More

by JC61
Recommend Dealer
Yes
Jul 17, 2023

Ferrari Dallas responded

Thank you for the positive review! We're glad to hear that our service team at Boardwalk Ferrari provided excellent customer service. Your kind words are greatly appreciated. Have a fantastic day!

July 07, 2023

Dealership Rating
Employee Rating

Great customer service from the sales team, the finance department and everyone in the service center. Happy with our choices and the way we are treated. More

by Holigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham, Alex Bieniek, Robert Stuckey , Brian Benjamin, Julie Summers, Dillon Love

Jul 10, 2023

Ferrari Dallas responded

Thank you for the great review! We're so glad to hear that our team at Boardwalk Ferrari provided excellent customer service and made your experience a positive one. We appreciate your support and hope to see you again in the future!

July 06, 2023

Dealership Rating
Employee Rating

Professional service. Excellent communication and customer service. The entire staff goes out of their way to make your experience nothing short of excellent. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Alonso

Jul 07, 2023

Ferrari Dallas responded

Thank you for the review, JD! We're so glad to hear that our team at Boardwalk Ferrari provided you with professional service and excellent communication. Your satisfaction is our top priority, and we appreciate your kind words. Have a great day!

June 29, 2023

Dealership Rating
Employee Rating

The best experience I have had. Great customer service, super friendly people and great communication. 5 stars all they way around. Thank you More

by chadi
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Corstiaan Westerhuis

Jun 29, 2023

Ferrari Dallas responded

Thank you for the kind words, Chadi! We're delighted to hear that you had a fantastic experience with our team at Boardwalk Ferrari. Your satisfaction is our top priority, and we appreciate your support. Drive safely, and have a great day!

June 20, 2023

Dealership Rating
Employee Rating

Paul Frey and Mindy Collins - Eager to please, deliver on promises, exceptional customer service. From start to finish, my car's annual service was handled wonderfully. Paul helped me with some transportatio More

by Drewcati
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Steve Fordham , Joaquin Alonso, Mindy Collins

Jun 20, 2023

Ferrari Dallas responded

Thanks for the fantastic review! We're so glad to hear that Paul, Mindy, Joaquin, and Steve provided exceptional customer service to you and your friend. We appreciate your business and look forward to seeing you again for another wonderful vehicle service at Boardwalk Ferrari!

June 17, 2023

Dealership Rating
Employee Rating

I purchased my second Ferrari 488 Pista from Boardwalk Ferrari. Enver my long time sales rep assisted me through out the entire process. These guys make the sales so easy and smooth it's not hard to kee More

by SebasRides
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quentin Forge, Enver Kaba, Robert Stuckey , Brian Benjamin

Jun 19, 2023

Ferrari Dallas responded

We're so glad to hear that you had such a positive experience purchasing your second Ferrari 488 Pista from Boardwalk Ferrari! We'll be sure to pass along your kind words to Enver and the rest of our team. Thank you for choosing us as your trusted dealership, and we look forward to serving you again in the future. Have a fantastic day!

June 09, 2023

Dealership Rating
Employee Rating

Paul Frey and the dealership did a great job on the evaluation of the car and the service. The report from Scott Thomas was very thorough. More

by robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2023

Ferrari Dallas responded

Robb, we're glad to hear you had a great experience with Paul, Scott, and the rest of the team during your service at Boardwalk Ferrari. Thank you for taking the time to share your feedback and support! We hope to see you again in the future.

June 08, 2023

Dealership Rating
Employee Rating

Boardwalk Ferrari is the class of the industry. Great sales folks and amazing service for my car. Certainly the jewel in the crown of dealerships in the US. More

by permanent smile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Ferrari Dallas responded

We appreciate your support and loyalty to Boardwalk Ferrari. It's wonderful to hear that you received great service when purchasing your car. Thank you for taking the time to share your positive experience with our dealership.

June 05, 2023

Dealership Rating
Employee Rating

Paul Frey did a great job. Excellent service experience; always goes above and beyond; first class. More

by JC61
Recommend Dealer
Yes
Jun 05, 2023

Ferrari Dallas responded

Thank you for the review! We are so glad to hear that Paul delivered such a successful service experience. Drive safely, and we hope to see you back again at Boardwalk Ferrari!

June 03, 2023

Dealership Rating
Employee Rating

The service was performed to the highest standard. However, after I paid for the work, I am yet to receive an invoice for my records. More

by Gabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2023

Ferrari Dallas responded

We appreciate your 5-star review, Gabe. Thank you for sharing that we provided you with the highest standard of service at Boardwalk Ferrari. We apologize for any inconvenience caused regarding the invoice and we will take the necessary steps to rectify this situation as quickly as possible. Thank you, Steve Fordham - Service Manager - (972) 447-5223

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