Paul Kolleck | Page 32

Paul Kolleck and Susan Ward made this experience truly special. They covered all bases fully, and even allowed me a loner care while waiting for my car to be built and delivered. Thank you so much Paul special. They covered all bases fully, and even allowed me a loner care while waiting for my car to be built and delivered. Thank you so much Paul and Susan! More

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I thoroughly enjoyed my purchase experience at the BMW Store. There was no pressure to buy. I had a X-3 (2021) built and it only took three weeks for delivery. I was surprised at the short turnaround s Store. There was no pressure to buy. I had a X-3 (2021) built and it only took three weeks for delivery. I was surprised at the short turnaround since we are currently in a pandemic. Some of the other auto manufacturers are experiencing significant delivery delays. The staff was friendly, professional, and courteous. I got all of my questions answered. I am happy with my vehicle choice and this dealership. More

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I worked with Paul Kolleck and after sitting down for a few minutes literally asked: "Did we just have the easiest car buying experience, ever?" Short answer is yes, and delivery was a breeze with Susan d few minutes literally asked: "Did we just have the easiest car buying experience, ever?" Short answer is yes, and delivery was a breeze with Susan doing a great job explaining the huge amount of features available. Will be back. More

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Outstanding group of folks at the BMW store. Starting with a great product of course, and they work together as a team. They made sure we got the best possible deal. No pressure, good advice on selectio with a great product of course, and they work together as a team. They made sure we got the best possible deal. No pressure, good advice on selections, and financing was a breeze. Everyone we dealt with there, including especially the service department, have been similarly expert and professional. Special shout out to Paul Kolleck, Susan Ward, Ric Koresky and Eric Fender. More

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We had a great experience from our first contact through the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and respond the pickup of our vehicle. Paul was responsive, Susan is so knowledgeable and trained us on the features, and took my follow up questions and responded quickly. Little things like the personal touch from the general manager and the finance manager we positive experiences. I look forward to working with this dealership and these folks over the years. Highly recommend this dealership. More

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You beat my Mercedes experience by a bunch! I am very pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. pleased with my 5 series BMW! Your facilities are very pleasing. I wish my prior car was a BMW also. More

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Thank you Ric, Susan and Paul for simplifying the car buying process. Susan set up my car perfectly and showed me all the features available. buying process. Susan set up my car perfectly and showed me all the features available. More

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An excellent experience from start to finish. No pressure tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. tactics. Took the time to understand what we were looking for and then educated us on what they could offer. Every facet exceeded our expectations. More

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Excellent experience overall at this dealership. Have bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes dif bought three cars here. Sales staff professional and courteous. Service has been good overall. Valet loaner service is exceptional. Sometimes difficult to get through on phone without leaving voicemail but responsive once you get through. Would recommend this dealership. More

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The Process of buying my X5 at the end of the lease was very efficient and easy. Everyone was very helpful. overall an excellent experience. very efficient and easy. Everyone was very helpful. overall an excellent experience. More

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