Paul Kolleck | Page 34

Great service in the service and sales department . We have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfec have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfect vehicle. Service center always prompt and reliable More

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Outstanding experience. This is my 5th BMW from the BMW Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the righ Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the right options and nothing was too much trouble. The delivery process was fast and efficient and I know that is all backed up with an excellent service department. We spent more than our original plan but the decision was ours based on the quality of the cars. We got excellent value for money More

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Experience with Paul was great. Easy to work with; very good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive exper good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive experience, process was seamless both times. More

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I had an extremely positive experience working with Paul in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to tak in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to take my time to do my research. Paul was very flexible in finding a time for me to test drive a car at their location, and stayed in touch without being overbearing throughout my decision making process. I had been working with other dealerships of BMWs and other brands and no one was better to work with than Paul. He answered my questions and built a strong level of trust. Once a deal was made, picking up the car was a breeze. I felt taken care of by the entire staff there and Susan was a big help in learning some details about the technology. Thanks to all there and I look forward to driving this BMW more and more! More

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Paul made the car buying process incredibly easy and stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was extremely helpful and taught me everything about the car. If I had any questions going forward I would feel very comfortable asking her! More

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An overall smooth process. We had done a fair amount of research ahead of time. We appreciate that Paul was efficient with our time, ordered all the features that we wanted and that the vehicle was deliv research ahead of time. We appreciate that Paul was efficient with our time, ordered all the features that we wanted and that the vehicle was delivered in line with the 60 day estimate given. The actual delivery of the vehicle within our family was a surprise and we appreciate Paul and Susan's sensitivity to that in setting up electronics and the suggestion to borrow a red bow. We appreciate the personal touch. More

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We had a great experience buying a new car last week. Paul was extremely helpful and the process was quick, easy and painless. Susan helped explain the new features which was much appreciated. Thanks to Paul was extremely helpful and the process was quick, easy and painless. Susan helped explain the new features which was much appreciated. Thanks to all! More

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Easiest car purchase we have ever made. Paul was very helpful in getting the deal done. Most of the transaction was made via email. Love my new BMW helpful in getting the deal done. Most of the transaction was made via email. Love my new BMW More

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What speaks volumes for me is that I bought my second car from this dealership. In particular I sought out Mr. Kolleck again to be the person who sold me the new vehicle. Mr. Kolleck and his colleagues, Jema from this dealership. In particular I sought out Mr. Kolleck again to be the person who sold me the new vehicle. Mr. Kolleck and his colleagues, Jemar and Susan in particular, were gracious and extremely helpful. A pleasure to do business with you all. More

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Paul went above and beyond when purchasing my x3. He was professional, caring, and knowledgeable. He made the trade in and sale extremely easy. He followed up with a phone call after the purchase to make professional, caring, and knowledgeable. He made the trade in and sale extremely easy. He followed up with a phone call after the purchase to make sure everything was perfect. Susan did wonderful job showing me how to navigate and use my new x3. She was patient, kind and spent much time with me answering all of my questions. Jemar in the finance department did an excellent job explaining all the protection products, maintenance plans and service. I was very impressed with these three professionals. Thank you More

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