Paul Kolleck | Page 44

Wonderful Buying Experience Susan and Paul greeted us at the door and were eager to help. Paul knew the inventory and immediately set us up with a test drive. We were impressed w Susan and Paul greeted us at the door and were eager to help. Paul knew the inventory and immediately set us up with a test drive. We were impressed with Paul's years of experience and product knowledge. He and the staff helped make the whole buying process very easy. We did not expect to leave with a new BMW that same day. Susan was wonderful showing and explaining all the details with the new car. We would definitely buy from them again and recommend others. More

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Review of My buying Experience at BMW with Paul & Susan This was my second experience in 8 years of buying a new BMW from Paul Kolleck. My wife and I bought two X3s eight yrs ago and a new X5 this month. This was my second experience in 8 years of buying a new BMW from Paul Kolleck. My wife and I bought two X3s eight yrs ago and a new X5 this month. He was always very helpful and anticipated our needs. He makes the car buying experience pleasent. Susan Ward was also very helpful to go thru all the setup of the car electronics and features. More

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Leasing from this store Our family has several BMW leases every 3 years and we have bought several at lease end . We have worked with the sales and lease end manager over la Our family has several BMW leases every 3 years and we have bought several at lease end . We have worked with the sales and lease end manager over last 12 years. We are impressed with their sole focus on serving the customer . It’s not knowledge of the product alone but the experience makes a big difference . Great job Katelyn Linnemann for excellent lease end support recently and Paul Kolleck and Rick Koresky for sales support overvthe years. Shekhar and Anu Mitra More

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Professional Relationship Management I’ve been a repeat client at the BMW Store for a long time and the client service and support brings me back every time. I’ve worked with Paul Kollec I’ve been a repeat client at the BMW Store for a long time and the client service and support brings me back every time. I’ve worked with Paul Kolleck on repeat transactions and he has always taken good care of me and provided additional support whenever required. The new car demonstration process was also a real value add with Susan Ward. Overall, a great experience and long term relationship. More

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Easy, professional and painless Paul Kolleck knew exactly what I wanted as a returning lease customer and wasted none of my time trying to up-sell me or convince me I needed somethin Paul Kolleck knew exactly what I wanted as a returning lease customer and wasted none of my time trying to up-sell me or convince me I needed something different. He found the right car and worked with me to bring the numbers in at a place where I felt I was getting a fair deal. Susan Ward also was great to work with, taking time to make sure I understood all the features of my new car. I lived in Virginia when I leased my first BMW, and the "pick up" process was lengthy and unnecessarily cumbersome. The team at the BMW Store here was 100-times more efficient and exceeded my expectations. More

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First Class experience purchasing my new 2019 X5! Very informative sales process and very much appreciated the information provided about the new X5 Model allowing me to purchase the new 2019 Model w Very informative sales process and very much appreciated the information provided about the new X5 Model allowing me to purchase the new 2019 Model which I am very excited with! More

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first class all the way! Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the ent Paul and all the team at the BMW store are all first class folks. From my initial email on availability to closing the deal in a timely manner the entire staff was professional and overwhelmingly helpful. I have never had a dealership experience like this before! Way to go team, keep it up. More

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BMW 340i Great experience. Paul got me a great deal on a really awesome car. Overall leasing process took me less than 40 minutes and in a very short time I wa Great experience. Paul got me a great deal on a really awesome car. Overall leasing process took me less than 40 minutes and in a very short time I was out on the road with my new car. More

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Excellent. Prompt, courteous service by everyone we met at the dealership. Vehicles were clean and beautifully presented. Used vehicles looked almost like new. Prompt, courteous service by everyone we met at the dealership. Vehicles were clean and beautifully presented. Used vehicles looked almost like new. No pressure from salespeople. More

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very positive experience Got the car I wanted for a good price. Very good communication and a very smooth process. Paul understood my needs and found the car that best fit th Got the car I wanted for a good price. Very good communication and a very smooth process. Paul understood my needs and found the car that best fit those needs. More

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