Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 24

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
481 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

481 Reviews

Write a Review

481 Reviews of Paul Lai

April 26, 2020

Dealership Rating
Employee Rating

Paul was so very helpful through the entire process. He was always available to meet with us and made the process very easy and enjoyable. Many thanks to Paul! More

by Tindall.katherine
Recommend Dealer
Yes
Apr 27, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership, and thank you for your continued service and sales business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 03, 2020

Dealership Rating
Employee Rating

Great Sales Experience with Paul Paul Lai greeted me near the door once I entered, he qualified my needs and budget, we sat down to close on a great deal and I left in record time wit More

by bruce.brobeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2020

Mercedes-Benz of Princeton responded

Thank you for your 5 star sales review. We are glad that our sales team was able to assist you with another new Mercedes-Benz!! Thank you for your years of trust and business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 04, 2020

Dealership Rating

OUT OF THIS WORLD FANTASTIC OBSERVANCE OF EXCELLENCE!!! THE BEST OR NOTHING IS REAL AT THIS MERCEDES BENZ DEALERSHIP!!! The product and employees are great. Delivery w More

by PO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham , Miguel Cruz

Mar 04, 2020

Mercedes-Benz of Princeton responded

Thanks for your kind review. It is a pleasure to hear that you had a great five star experience with us. Please do not hesitate to reach out with any questions, comments, or concerns. Enjoy your new Mercedes-Benz and we look forward to seeing you again. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

February 19, 2020

Dealership Rating
Employee Rating

Excellent experience with Mercedes Princeton This is our second time leasing a MB from Mercedes Princeton. Our experience with this dealership has been excellent. Our dealer, Paul Lai, has deep k More

by TChoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 19, 2020

Mercedes-Benz of Princeton responded

We are glad that our sales team were able to make the purchase, service and delivery experience for your Mercedes-Benz an amazing one!! Thank you for your awesome review!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

February 01, 2020

Dealership Rating
Employee Rating

This dealership is second to none!Absolutely amazing This dealership is second to none! Absolutely amazing customer service! They are committed to making sure that their customers are satisfied from th More

by Melle
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 04, 2020

Mercedes-Benz of Princeton responded

Thank you for the five star review!!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

January 13, 2020

Dealership Rating
Employee Rating

Good Sevice Paul Lai did an excellent job to introduce a variety of new cars, and answer the key concerns I have for a new car. Also the post service Paul did was More

by george.y.li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2020

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

January 11, 2020

Dealership Rating
Employee Rating

Outstanding customer service. These guys really make you feel welcomed and respected. When shopping or doing business at Mercedes Benz of Princeton, be sure to go see Paul for sales, and Miguel or Paul K fo More

by breewilkins
Recommend Dealer
Yes

Other Employees Tagged: Miguel Cruz, Paul Karkenny

Jan 14, 2020

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

January 02, 2020

Dealership Rating
Employee Rating

Recent car purchases Very professional and efficacious. Paul Li is great, always makes car buying smooth, makes us feel at home. Service department is great. Been using More

by saziz26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for your terrific sales and service review for Paul and Linda!!

December 30, 2019

Dealership Rating
Employee Rating

Had a great experience with Paul! This is my first time to work with Paul on my new lease of E350 as my current lease of GLE is approaching the end. Paul is very patient and knowledgea More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager

December 29, 2019

Dealership Rating
Employee Rating

Paul is always helpful and the support understanding all the tech was extremely helpful. This is our second purchase from Paul and certainly not our last. More

by Pcs73
Recommend Dealer
Yes
Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for your superb review for Paul!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

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