Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 25

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
481 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

481 Reviews

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481 Reviews of Paul Lai

December 28, 2019

Dealership Rating
Employee Rating

Outstanding service! I was a loyal customer for over 10yrs elsewhere and came to MB of Princeton purely by “happenstance”. I never thought of owning a MB until I had to sh More

by Melle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 03, 2020

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul and Robert were able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 20, 2019

Dealership Rating
Employee Rating

Excellent customer service and great people Very good place to make business with especially the sales person Paul is one of the best.I ordered a new GLE 450 in June of this year and it arrived More

by thannickalcelu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 23, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a wonderful review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

December 15, 2019

Dealership Rating
Employee Rating

Princeton Mercedez great sales service Great customer service and best buying experience. I am working with Paul Lai for last 10 years . He is very professional, helpful and reliable person More

by saziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2019

Mercedes-Benz of Princeton responded

Thank you for the great five star review! It is wonderful to know that Paul and Robert were so helpful! We appreciate your kind remarks and we hope to see you again in the future. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

December 09, 2019

Dealership Rating
Employee Rating

Fantastic time at Princeton Mercedes No pressure sales. Excellent experience with Paul Lai. Professional and friendly. Good selection of cars available at the dealership. Paul is the be More

by praful.agrawala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2019

Mercedes-Benz of Princeton responded

Thank you Mr. Agrawala for the fantastic review for Paul!!!!

December 06, 2019

Dealership Rating
Employee Rating

Excellent service. Nice ride. Fast dealing. I am a happy to work with him again when I need another car or SUV. See you next time More

by jianm168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Napierkowski Sr

Dec 06, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying, and servicing experience!

December 04, 2019

Dealership Rating
Employee Rating

Lease renew for GLE 350 2020 Had a very good experience with this dealership. Mr. Paul Lai is a very responsible sales. He provided high quality services, giving the information a More

by weimc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Dec 04, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars! We are so excited that Paul was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

December 04, 2019

Dealership Rating
Employee Rating

Excellent service Service here is excellent and all questions were answered promptly and satisfactorily. They also gave you different options to choose. I did recomme More

by gangyuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 04, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

December 01, 2019

Dealership Rating
Employee Rating

Absolutely Amazing car buying experience Paul Lai was very Professional, courteous and went to great lengths in helping us get the car we desired without pressuring us at any point during t More

by Boni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Dec 02, 2019

Mercedes-Benz of Princeton responded

Thank you for your terrific review!!! Joseph Hobbs

November 27, 2019

Dealership Rating
Employee Rating

Princeton Mercedes Benz is by far one of the best dealerships I have ever dealt with. The dealership is very clean, the staff is warm and friendly but not over bearing. I wou More

by samlip54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for our us! We are so excited that our service, and sales team was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

November 20, 2019

Dealership Rating
Employee Rating

Service is warm and professional Mr. Paul Lai's service is warm and professional. He gave good guidance during the process of buying a car and actively helped us find the models and i More

by wy156394601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star review with us! It's great to hear that Paul provided you with an excellent experience and he went above and beyond to help!

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