Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 27

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
481 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

481 Reviews

Write a Review

481 Reviews of Paul Lai

November 02, 2019

Dealership Rating
Employee Rating

Great car buying experience Many thanks to Paul Lai who brought us the most pleasant car buying experience! Paul was very honest, knowledgeable, and patient during our car select More

by Minna
Recommend Dealer
Yes
Nov 04, 2019

Mercedes-Benz of Princeton responded

Hello Minna, thank you for the great five star review! It is wonderful to know that Paul was so helpful to you and made your car buying process easy! We appreciate your kind remarks and we hope to see you again in the future.

October 17, 2019

Dealership Rating
Employee Rating

Great Dealership , Repeat Satisfied Customer ! My experience at Mercedes-Benz of Princeton is exceptional I rate my experience here an A+. This is my second lease, with this dealership and sale More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 18, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying experience!

October 08, 2019

Dealership Rating
Employee Rating

Great!good service, good attitude, introduced car performance. Help me contact my insurance company, because my English is not good.give me a car when this new car doesn’t delivered. More

by QinQin
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Oct 11, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time out to write Paul an excellent review!!!!

September 22, 2019

Dealership Rating
Employee Rating

Incredible Experience for my first Mercedes Benz From the first visit to being able to pick up the vehicle and contact in between made the lease of this new vehicle and truly incredible experience. P More

by H Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 25, 2019

Mercedes-Benz of Princeton responded

We are so delighted that our team was able to provide to you an exceptional sales and delivery experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

September 21, 2019

Dealership Rating
Employee Rating

Another Great Experience at Princeton Mercedes I've had the pleasure of working with Paul Lai on multiple occasions. He's always been very professional, courteous, and fair. Paul takes the pain o More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 25, 2019

Mercedes-Benz of Princeton responded

We are so delighted that Robert and Paul was able to provide to you an exceptional sales and delivery experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

September 12, 2019

Dealership Rating
Employee Rating

Great Customer Service The entire experience was very positive from start to finish. Paul was very knowledgeable and attentive to our needs. Robert had a good product knowle More

by A Rao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 18, 2019

Mercedes-Benz of Princeton responded

We are so delighted that Paul and Robert were able to provide to you an exceptional sales and delivery experience! Thank you for taking the time out to write such a thoughtful 5 star review!!!! If there is anything we can help you with in the future, please let us know. We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

August 31, 2019

Dealership Rating
Employee Rating

Excellent service! Paul Lai has helped our family to find the right car for the last 7 years. He is great, service is impecable and smooth every time. We very much recom More

by Maria S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert (with service department)

Sep 18, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time out to write such a remarkable 5 star review!!!! We are so excited that Paul and Robert were able to provide to you an exceptional sales and delivery experience! We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

August 09, 2019

Dealership Rating
Employee Rating

Prompt polite and knowledgeable staff Had a good experience with Robert during our new Car purchase. He took time to thoroughly explain the car and it’s many cool features. He was very he More

by SKF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Aug 12, 2019

Mercedes-Benz of Princeton responded

Thank you for the fantastic 5 star review!!!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

July 30, 2019

Dealership Rating
Employee Rating

T review One of the best car buying experience in my life I would recommend this dealership to all of my friends I appreciated the attention and concerns abo More

by T nap review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi , Ed Richer

Aug 02, 2019

Mercedes-Benz of Princeton responded

Thank you for the stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

July 30, 2019

Dealership Rating
Employee Rating

Best experience in my purchase of a car Mr. Lisi was very thorough and patient while explaining the features of the car. He was very courteous and willing to answer all questions, regardles More

by pml9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi , Gary Napierkowski Sr

Aug 02, 2019

Mercedes-Benz of Princeton responded

Thank you for submitting a brilliant review. We are happy that our team's expertise helped you in your decision to buy a Mercedes-Benz. We are glad to provide you with a great buying experience!

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