Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 26

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
482 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 7 mos

Industry Experience

37 yrs, 7 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

482 Reviews

Write a Review

482 Reviews of Paul Lai

November 20, 2019

Dealership Rating
Employee Rating

Service is warm and professional Mr. Paul Lai's service is warm and professional. He gave good guidance during the process of buying a car and actively helped us find the models and i More

by wy156394601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Mercedes-Benz of Princeton responded

Thank you for sharing your five-star review with us! It's great to hear that Paul provided you with an excellent experience and he went above and beyond to help!

November 19, 2019

Dealership Rating
Employee Rating

Mr. Paul Lai & his assistant is truly the World's Number 1! I am writing this 5 star review just to show how much I appreciate Mr. Paul Lai & his team!    As his over 12.5 years client, he has been helping me w More

by yamincheng888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you so much for the 5 star review for Paul !!!

November 18, 2019

Dealership Rating
Employee Rating

Paul is the best for find the vehicle customer wants. Paul is a very skillful salesman. He follow the customer needs and did a lot of research and find the exact car I wanted. He is so nice and helpful! More

by kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul was able to provide to you an exceptional sales experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 18, 2019

Dealership Rating
Employee Rating

Great service from Paul Lai and Richard Brittingham We leased GLE 350 from Paul and signed the contract on 11/16/2019. Paul Lai was introduced to me through my friend, Rob Ehee. During the process, we r More

by Juhan Kinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for your terrific review. We are glad that Richard and Paul were able to assist you with your Mercedes-Benz sale, and help explain to you all the amazing features! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 17, 2019

Dealership Rating
Employee Rating

Great Buying Experience A first time MB buyer, had a great buying experience with Paul Lai who answered all my questions, and made the whole process of buying a new car hassl More

by Lucy S.
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for writing a great 5 star review!!!! We are so excited that Paul was able to provide to you an exceptional sales experience! We appreciate your commitment to our dealership, and thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 10, 2019

Dealership Rating
Employee Rating

Profeasional and courteous Customer service was great. Paul and Robert were a great team. Both were professional and courteous and helpful. Our Overall experience was outstandi More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 12, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review!!!! We are so pleased that Paul and Robert were able to provide to you an exceptional experience! Thank you for your continued business!! Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 08, 2019

Dealership Rating
Employee Rating

Highly Recommend 1. Hassle free purchase 2. Paul Lai picked me up from home for test drive 3. Final price was exactly as agreed 4. Robert Lisi took time to show us More

by aolorode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 09, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that or team has provided you with such excellent assistance. We appreciate your loyalty, and business over the years and enjoy your new Mercedes-Benz!

November 08, 2019

Dealership Rating
Employee Rating

Great Service & good customer care and sales representative Paul helped me. Nicely explained I refer this if any one to buy or lease Mercedes. I recommend More

by Srini
Recommend Dealer
Yes
Nov 08, 2019

Mercedes-Benz of Princeton responded

Hello Srini, thank you for the great five star review! It is wonderful to know that Paul was so helpful to you and made your car buying process easy! We appreciate your kind remarks and we hope to see you again in the future.

November 06, 2019

Dealership Rating
Employee Rating

Helpful and Courteous We keep coming back to this dealership because they are courteous and professional, making the car buying experience much more pleasant. Robert Lisi More

by Kim
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 06, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a great 5 star review!!!! We are so excited that Paul and Robert were able to provide to you an exceptional sales and delivery experience! We appreciate your commitment to our dealership, and thank you for your continued business!!

November 03, 2019

Dealership Rating
Employee Rating

Excellent! I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m More

by KETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera, Andrew Horne , Miguel Cruz, Joseph Hobbs, Ana Rivera, Tom Knoblock-purchased first car from him

Nov 04, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that or team has provided you with such excellent assistance. We appreciate your loyalty over the years and hope that you are going to enjoying your new Mercedes-Benz!

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